Customer Ratings & Reviews

I should have read reviews when you put a general query on the web. It has a defect that causes the plastic sides to crack. My son's broke. We taped it and it broke on the other side. Taped that one and it cracked again in 2 other places. Only had it 3 days before this happened. He is a responsible 20 year old that even bought a case to protect it. Had to return it. Shame cause he loved the comfort.

Strap broke after 28 days of light use. Reading Amazon reviews it appears this is a common problem. The strap is a great improvement in comfort and ease of adjustment over the original strap. But that's of little consequence if it's so easy to break. It seems glasses wearers need to flex this strap in order to put it on and take it off even with this adjustment wide open. Buy the warranty, because it will break.

Very comfortable and secure, but one of the side straps broke after only 2 months of very light use.

Band is easily broken. Im on my second band and I would not recommend due to poor design

Buyer BEWARE! This didn't even last 1 month. Oculus had said the issue was fixed on these but I guess I got one of the bad batch. Stinks that Best Buy's return policy is only 15 days! it should be 30 days because of issues like this. I am 45yrs old so I in no way miss used this headstrap. I game VR stiing in a chair. It was clearly defective. Honestly, I ordered a different 3rd party headstrap which is much better and it is simply not cool that I can't just get a refund on this product through best buy. In the future I will be finding another store to make purchases with because of this kind of issue with Best Buys HORRIBLE return policy time. Lesson learned and it cost me $50.

3 months in and the plastic broke looks unrepairable waste of money. You would think for 50 bucks they would make something last a while. Worked while it was together still not perfect. when I bought this I read some reviews that talked about the strap breaking next time I'll believe them.

After the first week, the side snapped. I read after that this was happening to most people w/ defective straps. Today marks the end of the strap. :( Sadly, the comfort rate is really good, but quality & value drops after only having for a month. I just hope no one gets the defective ones.

Buyer Beware! These units are JUNK. I pick mine up the other day and it cracked in two. I have very light use on my unit. Oculus has extended the warranty period for these, but good luck getting a replacement. The had me jumping through hoops looking for receipts and sending photos, but since my Oculus Quest 2 unit was a gift, I assume I won't be getting a replacement headstrap from them, even though I had the receipt from Best Buy. There are other options for VR and Oculus should be one to avoid.

Good but breaks easily. Broke within 4 months and I mostly use it stationary.

This strap is pretty comfortable but I’ve had it a total of 6-7 weeks and it broke. I’ve seen a lot of people complaining that their elite strap has been breaking fairly quickly and was hoping that wouldn’t happen to me. Unfortunately, it did.

This strap has a well-known defect. The plastic isn't soft enough, and will eventually crack with normal use. It broke only a few days after I got it, so I RMA'd it via Oculus and got a replacement, which broke about two months later. Not worth $50 or even $10. I'm just lucky it didn't break while I was wearing it.

It broke within a month. Totally not worth $50 My granddaughter also got one at the same time I got mine and it is also cracking. They are very comfortable they fit well the only thing is they don’t last.

I had this item not even that long. I took good care of it and did all I can to make sure it was properly used. Well turns out this item has a flaw and just about every unit out there is breaking either from the left arm or the right arm. I believe Facebook stop producing these to re-design it better. I like the style and look of it so I hope they release a better version.

I loved the headset, but only after a couple of months the plastic piece on one side snapped in two. A week later, the same thing happened to my son's. Poorly made. I would rate it higher, but in light of both of ours breaking in the same way, it's impossible for me to give it more than 1 star. I think that is fair. Oculus was willing to replace it, but after the same thing happened to my son's, I'm going for a refund instead. It sounds like a lot of people have had this problem, so hopefully they will redesign the structure or change the materials so that it doesn't happen anymore. But I don't know which models are defective and which ones aren't at this point.

Worked great but broke where there are multiple reports of these failing. I take care of my purchases. I was picking it by the band which caused it to snap right off. 70 hours of us e, sole user. Best Buy returned it without issue.

Creates a snug fit. BUT it broke just after 2 weeks. And conveniently ONE day past the cut off for returns. Complete waste of money.

I purchased this "Elite" strap on January 8th and now on February 10th both semi rigid side straps are broken. I am 43 years old and treat my Oculus with great care when wearing and removing it from my head, so other then just bad craftsmanship and materials, I am at a loss. I tried to contact Oculus for warranty replacement the day after it broke on 2/10, and have yet to hear back from them on Feb 21st. Best buy says un-returnable?????? So this is now a $50 piece of junk. Stick to your included flex fit band and don't waste your money here.

Have had it maybe 6 weeks and it already cracked on me as it has on many others. The design is flawed and Oculus has already pulled most of the stock for sale. I'm hoping a second revision will fix it and improve the build quality. Other than breaking it was a very comfortable strap.

Broke in 20 days. Was more comfortable while it lasted but something this expensive should at the very least last longer than its return period?

It literally broke in 3 weeks.The strap is so thin.We even tried to tap it up and the other side broke four days later.