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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1769 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers frequently mention the Quest 2 Resident Evil 4 Bundle's impressive VR capabilities, ease of use, and fun factor as major strengths. Many also highlight the enjoyable games and immersive experience, though some users experienced issues with battery life and motion sickness. A few comments also addressed the head strap comfort and the headset's weight. Overall, the positive feedback on the VR experience and ease of use outweighs the reported drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 1,769 reviews
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Love the workout apps and the space apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son but the whole family love it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal with the free games! Total game changer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son for Christmas. Loves it !!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price and it came with 2 games csnt best it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work . Very clear and my kids love them .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good i like it alot. Very fun for my grandma!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Vr set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great item it just causes a lot of headaches and dizziness after u use it. I wanted to return in but it’s past the 30 days

    No, I would not recommend this to a friend
    • Brand response from Oculus Support
      Posted .

      Hi Erica! Thanks so much for your feedback. We definitely wouldn't want you to have a negative experience in VR, so make sure you're taking frequent breaks and drinking plenty of water if any discomfort arises.

      You can reach out to our support team for more tips and helpful information on our official website! oculus

  • Rated 3 out of 5 stars

    Redeem code did not work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mixed - liked the system - not easy for me to get set up because i had an old Occulus account - so had to create a new email to get a Meta account. and then the Resident Evil code did not exist. called best buy support - they thought they could get a new code but turns out i have to return to store and get a new one - now i have to delete all the stuff i just loaded in machine - don't know how to do that - so very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Oculus Support
      Posted .

      Hey there! This is definitely not the experience you should be having, and we know how tedious setting up a new account can be. Redeeming the code should have been a simple process!

      If you already had an Oculus account, all you needed to do was merge it into a Meta account using the steps in this link: https://www.meta.com/help/accounts/set-up-meta-account/

      If you're having issues logging into your account, or if the code doesn't want to be redeemed, you can always contact our support team with this direct link: https://www.meta.com/help/.

      They will be happy to provide a credit, if needed, to the account so that you can make the purchase for Resident Evil 4. This way, you won't have to delete any data on your headset. They can also give you steps on how to regain access to your old account. We hope this helps! oculus

  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas presents hveny opened the box yet.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome bundle!! Great product Good entertainment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much fun!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tested it out before wrapping it up for Christmas.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed that 5 days after the warranty ends - the device has a "software" issue and will not pair to headset. Totally expected this unit to last more than a year - and sad that the manufacturer will not repair when it's only 5 days past a year. There is nothing we can do about a "software issue".

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great game

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and the kids like it too. I would give it 5 star. But installing games not that easy and choice games not easy.

    I would recommend this to a friend
  • Cons mentioned:
    Motion sickness

    Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes you motion sick like crazy and games are stupid expensive

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing technology!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid product, but it doesn't quite look hd quality. Amazing features and technology for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun game system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game is fun and entertaining to play with. Can be a little unsettling to use at first but that past

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son because his brother has one and it seems to be working fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surreal experice with this vr head set and with combo offer with games is a good deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun but still in the works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vr experience is unique and fun too try out but it is not complete i would say.

    I would recommend this to a friend
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