Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1769 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the Quest 2 Resident Evil 4 Bundle's impressive VR capabilities, ease of use, and fun factor as major strengths. Many also highlight the enjoyable games and immersive experience, though some users experienced issues with battery life and motion sickness. A few comments also addressed the head strap comfort and the headset's weight. Overall, the positive feedback on the VR experience and ease of use outweighs the reported drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 1,769 reviews
  • Rated 3 out of 5 stars

    May burn down your house

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left it charging and came back and the room smelled like smoke and the charger port was melted. So be carful out there folks. Dont over charge and you will be fine. Theu are replacing it for free.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed because it would not stay charged , lasted 20 minutes then had to recharge, none left in store to try another, sad face.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quit working..waste of money

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole unit quit working....1 year and 1 month after purchase. We tried resetting, new batteries.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after one week of having it. Usedbit great for about a week then all f a sudden in the middle of a game the screen went blank and it never worked again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review of metaquest2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The meta quest 2 has fantastic potential..... However, for people that are technically challenged, like myself, customer support seem to be very burdensome.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy elsewhere

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great, but Best Buy has the worst customer service. Better off buying from Meta directly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Game causing physical harm

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is giving my twin boys rashes all over their faces. One of my boys had to stay home from school because the rash was so bad.

    No, I would not recommend this to a friend
    • Brand response from Oculus Support
      Posted .

      Hello BobbieL. We're sorry to hear about your experience while using our device. We take health and safety seriously, and we'd like to invite you to reach out to our Support Team so we can further review the situation at https://metaque.st/Support. In the meantime, we recommend discontinuing use of the product. We look forward to hearing from you. oculus

  • Rated 3 out of 5 stars

    Left Controller stopped working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left controller stopped working in the middle of use. I Tried to unpair and pairing it again without any success. have to return it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The beat saber was missing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box only had Resident Evil and missing the beat saber game which was mentioned in the product description when I purchased it

    No, I would not recommend this to a friend
    • Brand response from Oculus Support
      Posted .

      Hey Mayank! 

      Thank you for letting us know regarding this situation with your order. 

      We recommend you to contact our Support Team via Live Chat or Schedule a call, so this can be checked as soon as possible, https://www.meta.com/help/quest/

      Happy gaming! oculus

  • Rated 1 out of 5 stars

    Open to creeps

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t know my kids could instantly connect with anyone around the globe. No thanks!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for a people person

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for anyone in a relationship it dominates you completely. If i wss single it be great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It’s ok.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money. It’s sub par at best and you will probably touch it twice after the first week.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good but it lacks in the tracking its a bit wonky

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The games on it are trash add 200 hundred and get ps5 with some games

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had it for 6 months and it stopped working.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost perfect, VR still needs some work to get the display accurate.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The system

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It froze on set up, had to return it. The return pricess was simple

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Quest 2 goggles

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is a Christmas gift, looks like easy setup and operation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t get this product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good gets my wife dizzy while she playing the game

    No, I would not recommend this to a friend
    • Brand response from Oculus Support
      Posted .

      Here at Meta Quest, we take health and safety seriously. For us to assist best, please contact us on our Meta Store Support website and get in touch with an agent. oculus

  • Rated 3 out of 5 stars

    not opened yet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent opened it yet not christmas yet,send the review later

    I would recommend this to a friend
Sponsored