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Customer reviews

Rating 4.7 out of 5 stars with 6172 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the Quest 3's overall performance, comfort, and lightweight design, with many appreciating the improved resolution and lens quality. The mixed reality capabilities and clear visuals also contribute to a more immersive experience. However, customers express concerns regarding the battery life and the quality of the included head strap. Some users have also reported experiencing motion sickness, heat from the device, and a desire for more storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 292 Showing 5,821-5,840 of 6,172 reviews
  • Rated 3 out of 5 stars

    Dizzy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing having the hype of being a game changer still gave me dizziness and nausea. The interface was very user friendly but in the end I returned it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controllers will not pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift from Santa and controllers will not pair with headset. So we had a disappointed child. Headed back to the store with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NOT Compatible with MSFS 2020

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunatelly this headset is not compatible with VR flying as it is with Oculus Quest 2 when using Microsoft Flight Simulator 2020. Dont loose your time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Resolution

    Rated 2 out of 5 stars

    tracking issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracking issues big time, i ordered quest 2. Resolution is good but not sure its good for any game.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Oculus headsets. This one is better as expected. The pass through cameras aren't as good as I expected. They are distorted and don't work well for mixed reality. The PC app will not download the games anymore. I have tried to fix it to no avail. They seem to have abandoned PC and focused on their in headset app. A company that just decides you aren't important enough to support anymore isn't one I am going to deal with.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    What can you do?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great after buying it again after it was stolen. But Best Buy Customer Service has ignored me and I'm guessing I'm out 500 dollars. Been a customer for over 20 years. I know it's not their fault but I wish Fed Ex would of at least knocked on my door instead of sending me a text 3 hours later that it was deliverd 3 hours ago!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not much improvement over the Oculus 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s certainly an upgrade over the Oculus 2. However, not worth anywhere near $500. Will be returning this.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Great if you get good headset

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave a 3 star review because my first quest 3 came with a cluster of dead pixels and for a $500+ headset could definitely have better quality control

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    company has NO SUPPORT for their products

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be aware that this company (Meta) is the worst I have ever seen when it comes to support. I bought these from best buy and when I went to download the app it would download but would not install on my PC. I tried several times without any luck. When I went to try to contact support there is no way to contact. They only have community forums and chat boxes which are no help and the chat I had said they would have to turn in the problem to their techs and I would be contacted which has not happened. I contacted Best buy geek squad and they could only give me a number to call and it was not even a working phone number. This is not Best buys fault but the Meta company is no help to their customers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay Mid-Range VR Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. Since many games are not optimized for quest 3 the initial difference is not very noticeable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    H

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but some clarity missing and when u ware more than 1hr headache issues

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there! We love that you're enjoying your VR experience! However, if you ever experience any true discomfort, please reach out to our Support! oculus

  • Rated 3 out of 5 stars

    Great Device... The second time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left lens screen was distorted and pixely on my first unit. After returning for a replacement, the problem hasn't happened again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good product, bad company.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really trust meta. The VR is nice for its price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cool. Meta needs to put out some software update to add some QOL stuff that they are missing. Vr makes me motion sick though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ar is not advanced enough to warrant the price difference between this and the quest two. Stick with the quest 2.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    headband

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you need to buy the head band, the default is not good at all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s all right

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are not crisp and game library is fairly limited. Steam link is barely playable.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Motion sickness

    Rated 2 out of 5 stars

    Couldn’t handle it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t handle it. Too much motion sickness for me.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Here at Meta Quest, we take health and safety seriously. For us to assist best, please click here to contact us and get in touch with an agent: https://www.meta.com/help/support/ oculus

  • Rated 3 out of 5 stars

    Good tech - shoddy Quality Control.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing device hampered by the fact that the charger port burnt out on my device within the first month. Lol.

    I would recommend this to a friend
    • Brand response from Oculus Support
      Posted .

      Hello there Daniel,
      Here at Meta Quest, we take health and safety seriously. For us to assist best, please click the following link to contact us and get in touch with an agent: www.meta.com/help/support/ oculus

  • Rated 3 out of 5 stars

    Non review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my husband for Christmas but he returned it without using it, so I dont have a review

    I would recommend this to a friend