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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6188 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the Quest 3's overall performance, comfort, and lightweight design, with many appreciating the improved resolution and lens quality. The mixed reality capabilities and clear visuals also contribute to a more immersive experience. However, customers express concerns regarding the battery life and the quality of the included head strap. Some users have also reported experiencing motion sickness, heat from the device, and a desire for more storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 292 Showing 5,821-5,840 of 6,188 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Metaquest3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bad thing battery dies way too fast and have to keep on charging it on the constant.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey AbrahamO!

      We appreciate your feedback regarding the battery of your device, We would love to check this out with you so don't hesitate to contact our amazing Support Team via: https://www.meta.com/help/support/!

      We hope to hear from you soon!
      oculus

  • Rated 1 out of 5 stars

    Upgrading from the Quest 2 is not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the Quest 2, the Quest 3 was a very marginal upgrade at best. Not worth the upgrade cost, in my opinion. The weight distribution with the stock head strap is poor. Now that the device is thinner than the Quest 2, the Quest 3's weight is simply shifted closer to your face. The weight is still there though, it feels heavier after a while in fact. The updated lenses do help with FOV and reducing the "screen door" effect slightly. However, the passthrough clarity is so finnicky with the ambient lighting that it makes using "Mixed Reality" content more trouble than it is worth. In my setup, the room is lit with LED smart bulbs. They have to be set so the brightness and hue of the room are just so, or you can see flickering from the light fixtures in pass through. This also is affected by natural light coming in from the windows in the room. With the lights off during the day, the room becomes just dark enough to cause ALOT of noise to the point where it just looks like the Quest 2's passthrough, only in color. My PC monitor and TV that are in the room also at times, will cause a very bright flashing/flicker when the lighting is just slightly too dark as well. The whole reading your phone/watch/screen content in passthrough is also very hit or miss. Most of the time, where your hands are the warping around your hands makes your phone unreadable, and the brightness of a device typically needs to be adjusted down to actually see/read anything on the screen. When connected to my PC, both via the official Link cable or AirLink, the performance increase compared to the Quest 2 is almost non-existent. I will be returning my unit and just continue to use the Quest 2.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son didn’t really care for it. He said it’s very uncomfortable to wear. Even with a different head strap it still felt really uncomfortable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Quest 3 review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the westering is pretty good. It is an upgrade from the quest 2. You have to build a tolerance of the screen being so close and motion sickness.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3rd Party headstrap is not optional, it is a must.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen resolution is indeed alot better, but the weight of the headset is still a huge problem. it presses down on your cheek and forehead alot that I cannot play for more than 1-2 hours.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not to shabby still needs work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool product but hard to see i feel like at this price point the visuals should be better. Decent but may wait for the next version

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance, Resolution

    Rated 5 out of 5 stars

    Quest 3

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got my hands on the Meta Quest 3 from Best Buy and I must say, it's nothing short of magical. Right from the sleek packaging to the first experience of diving into mixed reality, it's been a thrill. The Quest 3 came with 128GB of storage, which is ample for all my favorite games and experiences. The setup was a breeze and before I knew it, I was exploring different virtual realms. The resolution is crisp and the immersion is next level. I've tried VR before, but the Mixed Reality aspect of Quest 3 takes it to a whole new level. One of the highlights for me was the inclusion of Asgard's Wrath 2 with the purchase. As a fan of Norse mythology, this was the cherry on top. The gameplay is engaging and the graphics are stunning. The device is comfortable to wear for extended periods, thanks to the improved durability of the Elite Strap. I also purchased the Quest 3 Elite Strap with Battery, which extended my playtime significantly. The overall build quality feels premium and sturdy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good headset BAD panels.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's lots of reports of dead pixels in the Quest 3. This was a quest 2 issues, so it is sad they didn't fix it. Overall quality is better but now I have to go exchange the headset.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Maybe another Generation

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit lack luster and the UI is very janky and incompatible with some of the VR games I wanted to play. Forces you to create a meta account which I didn't appreciate. The singular color option makes it so that it gets dirty rather quickly. It's heavy especially when adding any kind of supporting mounts.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wish it was easier to use to watch stuff laying

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok. Not a lot of improvement from the last version. Still can’t use very well laying down

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Great if you get good headset

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Gave a 3 star review because my first quest 3 came with a cluster of dead pixels and for a $500+ headset could definitely have better quality control

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped charging after 3 months. Turned me off from VR for the next 5 years.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Its great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is grat. Better than the quest 2. But if you are not too picky with graphics and have a quest 2, there is no need to get this. The only super annoying thing, is that you have to have facebook. And if it is for your kid, facebook will be bothering with security nonsense. Five stars if facebook was not involved, but even when they say they will not, they always return.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi SamuelZ

      Thank you for the five star review! We would love to hear more from you next time.

      Ashley oculus

  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it as it ran pretty bad ob my pc and honestly i think the quest 2 is still good enough

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dizzy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing having the hype of being a game changer still gave me dizziness and nausea. The interface was very user friendly but in the end I returned it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pass-through needs work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really hoping for a better experience overall, but the pass-through is so grainy and blurry. Its not really fun to use.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello, Priam!

      Thanks for reaching out. We're sorry to learn about your underperforming experience. We would like to look into your situation closely. If possible, please reach out to us at Meta Store Support: https://www.meta.com/help/support/

      See you in VR! oculus

  • Rated 3 out of 5 stars

    Hold Off

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaves a lot to be desired. A lot of bugs and quality issues. The screen is low quality when in passthrough. You don't truly feel immersed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Controllers will not pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift from Santa and controllers will not pair with headset. So we had a disappointed child. Headed back to the store with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NOT Compatible with MSFS 2020

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunatelly this headset is not compatible with VR flying as it is with Oculus Quest 2 when using Microsoft Flight Simulator 2020. Dont loose your time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Resolution

    Rated 2 out of 5 stars

    tracking issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracking issues big time, i ordered quest 2. Resolution is good but not sure its good for any game.

    No, I would not recommend this to a friend