Customer Ratings & Reviews
- Model:
- 899-00579-01
- |
- SKU:
- 6549064
Customer reviews
Rating 4.7 out of 5 stars with 6188 reviews
(6,188 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the Quest 3's overall performance, comfort, and lightweight design, with many appreciating the improved resolution and lens quality. The mixed reality capabilities and clear visuals also contribute to a more immersive experience. However, customers express concerns regarding the battery life and the quality of the included head strap. Some users have also reported experiencing motion sickness, heat from the device, and a desire for more storage capacity.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not ready for mainstream.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this model. Wait for a future model that's slimmer, and has more content.
No, I would not recommend this to a friendRated 1 out of 5 stars
DONT BUY FALSE ADVERTISING
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this headset because it advertised 120hz. When connected to a pc via link cable using the quest application on the pc the highest option is 90hz. How can my quest 2 out perform my quest 3 when connected to a pc? There is no option for 120hz like there was with the pro and the 2. DONT BUY.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not Revolutionary, but nice.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A decent upgrade. AR quality sucks. It's very grainy. Recently crashes, saying "Socialmediaplatform stopped"
I would recommend this to a friendRated 1 out of 5 stars
Stopped working
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product stopped working out of nowhere and I have been stuck trying to reach a real person at Meta. Product works fine when it works but if there is the slightest issue, you might as well just throw it in the trash.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi Greg
That is certainly not the experience that we want our customers to be having with their products or the customer service side of things.
Please do continue to attempt contact with us through the support section of the Meta website or alternatively send us a PM on either Instagram or Twitter.
We would love to look into your situation in greater detail and hopefully get you back to enjoying your Quest 3 as quick as possible.
Rated 2 out of 5 stars
Meta quest 2
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meta quest 3 very glitchy not good quality games ps vr 2 better quality games
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy, don’t waste your money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quest 3 has not support for PC games, I had some issues with pc games and customer service said that the don’t have support for pc gaming beside this the difference between quest 2 ans quest 3 is not a big deal. It does’t worth it. There are more good options like Pimax
No, I would not recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
A battery that lasts 2 hours in 2023 LOL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery does not even last for 2 hours. Lol what kind of device is this
No, I would not recommend this to a friend Rated 1 out of 5 stars
DO NOT BUY
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my order never came and they refused to refund me. i WAISTED 500$ on this thing and it never came and in furious, no refund no reshiptment nothing!! do not buy bc if anything happens during delivery they will not refund!!!
No, I would not recommend this to a friendRated 2 out of 5 stars
Crashes Freezes often
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has requred a factory reset 4 times so far - in only the 20 hours I have spent actually using it.
No, I would not recommend this to a friendRated 2 out of 5 stars
Its alright
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter didnt want it, I mean my son wanted it but im not going to let him have it. Lol
I would recommend this to a friendRated 1 out of 5 stars
Lack of clear communication
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The order did not go through and kept refunding without telling me why. Had to go through a long a lengthy process before I could get it resolve and all my money refunded. Turns out a red flag was raised when the first one failed and only got worse after every other attempt there was to pay. I wish it would have told me.
I would recommend this to a friendRated 1 out of 5 stars
Poor experience
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not recommend. Had it for a month, and the screen had gotten a spec inside of the lense out of nowhere. Best Buy wouldn’t refund or return. By far the worst experience I had with Best Buy
No, I would not recommend this to a friendRated 1 out of 5 stars
Breaks too often
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is was great, when it worked which usually was only for a week. I had to send this thing off to meta more than I sent my og Xbox 360 to Microsoft
No, I would not recommend this to a friendRated 2 out of 5 stars
Poor value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought and returned within the week. Passthrough grainy and unclear. VR still feels gimmciky.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Rated 5 out of 5 stars
Incredible - Mixed Reality !!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s difficult for most people to understand just how much fun virtual reality headsets can be if they have never used one before. Especially if the headset has all the new features of the Quest 3. We currently own all three models of the Quest VR headsets. The latest edition is pretty much better in every way, and it even fits better. Two of the most exciting upgrades are the mixed reality capabilities and the much better hand recognition. Advanced hybrid computer vision and machine learning sensors follow your gestures, with 4 IR cameras and 2 RGB cameras cameras to enable controller-free navigation and more intuitive control. Simply move your hands to tap, scroll, navigate and play. 3D sound with 40% louder audio. 4K display with infinite display resolution with 25PPD and 1218 PPI ( nearly a 30% increase in resolution) It also has an increased field of view of 104° horizontal/96° vertical vs 90° &90° for the Quest 2. Resulting in better peripheral vision in virtual worlds for the Quest 3. Better processor, XR2 Gen2 and increased RAM from 6GB to 8GB for faster load times and sharper images TruTouch variable haptics provide tactile feedback, enabling a more holistic range of in-experience sensations so you can touch, move and react realistically within the virtual environments The slimmer optic profile grants extra versatility and lets it work with eye glasses out of the box, no need for additional adapters. The wider open straps help it to accommodate different types of hairstyles. You can easily adjust the facial interface closer or farther from your face to improve comfort and field of view. Pancake optics create a 40% slimmer optic profile for a more comfortable wear.The included head strap is pretty comfortable out of the box but doesn’t offer the stability of the Elite Strap. The included strap is stretchy on the sides, and velcro adjustable on the top. The elite strap offers a contoured cup for the back of the head, which is slightly adjustable. Solid plastic bands that run around the back and sides of the unit are actually adjustable through a dial at the back of the strap. It clicks into place as you tighten it for a more secure and adjustable hold around your head. The top strap is also adjustable with a velcro fastener. Both options work well, but the Elite strap is better for more active games and content. The Quest 3’s Mixed reality passthrough uses 2 RGB Color cameras and depth a projector for improved depth and resolution.of your surroundings. The Quest 2 offered a lower quality grayscale image for passthrough. The 5060 mAh battery length is a little over 2 to 2.5 hours depending on the activity and usage. This Quest is also Backwards Compatible. The facial interface is adjustable and has 4 different settings. The facial interface is the black part of the Quest with the foam liner that presses up against your face. Adjusting the distance of this between your face and the lenses can give you a better fit and less light leaking into your view from larger gaps. I would like to say that even though the Quest 3 can display 4k images, the passthrough feed is not in 4k, but it is in color and extremely useful. There are so many games out already that utilize the passthrough video for the Mixed Reality experience. It’s such an amazing thing to be able to see your physical surroundings be used as backgrounds, stationary items or workable objects in different apps. The controllers even got an upgrade with a smaller profile and variable TruTouch haptic feedback. They are very easy to use and work great for anything you are doing. There are still a lot of games out there that require the controllers. Cubism is one of the mixed reality games for the Quest 3. It’s a puzzle game based on different shapes that you need to move around and place accordingly into different cubes. The play area does not take up a lot of room , so you could use this app while sitting or standing. Standing does offer an advantage by being able to walk a 360 view around the puzzle and its pieces. The controllers are not necessary. I was able to spin, toss and maneuver up to 2 pieces at a time, one with each hand. The accuracy is really pretty good. I was able to select/activate items and even pick them up with my hand motions. The cameras and sensors in the Quest 3 are even just as capable in lower lighting settings, not missing a beat as long as your hands are within the field of view of the cameras. There is a free demo called “First Steps” that showcases a lot of different ways the controllers and the headsets can be used. You can actually pick up a remote control for a small air balloon replica, using dual or single guns to eliminate different threats. Pickup and toss random objects in the room including paper airplanes, blocks and paddle ball items. There is even a virtual video game system on the table in front of you, that takes cartridges. Once the cartridges are picked up and inserted into the game system, your environment changes and you are in the game. A robot comes out and starts mimicking your hand movements, and then proceeds to dance with you. There are a few different ways in which you can interact with him, like holding his hand, pulling him from one side to the other, and even spinning him. The Demeo app lets you basically get down into a role playing game somewhat similar to a dungeon or turn based strategy/action game. Here you can move around the outside of a board game seemingly to be around 8 to 10 ft squared. You can pick up your character and move him around the map. You must place him on top of items you want to interact with. Once you let go, the character reacts to whatever it is you placed him on. There are die and cards for attacks and other aspects of the game. Arkio is somewhat of an architecture app. It lets you design and manipulate houses and buildings. It also lets you enter these buildings to place and decorate with different objects. IT’s really pretty neat to be able to place a whole house down with your hand, and then project yourself into that house and just start moving furniture around like you are a superhuman. There are some work and meeting apps that let you do collaborations on certain types of projects. It looks like this will be catching on fast with the Quests new advancements, and wide variety of applications. If you just want to chill at the movies by yourself you can open the YouTube app, and set the screen to the largest size and just start watching videos.The sound is just as good as the picture. You can even opt for the curved screen. I must have watched over a dozen videos the first day. It really is an amazing experience. There is a built-in browser in the app library. It looks like this browser has all the same functionality as your desktop browsers. I was able to cascade several windows across my view, all with different web pages. The browser works great. My only complaint about it, is that I would have liked the option to be able to throw the browser to the wall and make it a large screen cinema experience as well. It would also be neat if you could take the cascaded windows and place them anywhere at any height. It was very easy to navigate through YouTube and the browser with or without the controllers. I really like my hands free, so using gestures is very pleasing. The typing takes a bit to get used to because it looks like you are always a bit off of a few numbers while trying to type free handed. You can use both hands to type, but you can not type like you can in the physical world. But using each forefinger works out pretty well. Honestly for what you get with the Quest 3 vs other PC VR headsets, you are getting a whole lot of value for half as much as some of the competition. The gameplay and use in general is very addicting, and I find myself moving my hands around in the real world as if I am in a VR realm. I will tell you that it is easy to get motion sickness and lose your balance a lot. So be careful on how you play until you adjust better. Even though a lot of the games use lower or cartoonish graphics the 3D effect just pulls you in and tricks your brain into believing that you are in a real environment, I was hovering above a building earlier and I couldn't help but have that feeling like in your dreams when you are falling through the sky. It was kinda disorienting at first, but easy to recover from with a quick acknowledgement of what you are doing. If you have the feature activated in the settings for Passthrough with 2 taps, you can tap the side strap twice to flip from a virtual realm to reality in a second without taking off the gear. It is possible to cast your VR experience to a phone through the app, if you are logged in properly and have the two devices paired, Bluetooth pairing is not the same as what is needed for the screen sharing. In the app you can create or adjust the appearance of your Meta Quest avatar. You can also check out the VR app store. Overall the Quest 3 is just so much fun with the new features. The Passthrough and Immersive game play is just awesome to be able to swap that on the fly and have it be interactive for mixed reality apps and games! The new controller free hand recognition is top notch. It works fantastic and is super fun and addicting to use. The Quest 3 is so much fun, I can not wait to see how many other apps there will be for it in the near future. They are currently at over 100 titles for the Quest 3 and something like 400 still available to download for the past versions. As this is backwards compatible you can enjoy them all on the latest model!!
I would recommend this to a friend Rated 1 out of 5 stars
Bad for pcvr
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was broken when I got it. not bad enough for me to want to return it. Over time more things broke. Forced to use there garbage software to play pcvr. Do not buy this for pcvr
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi there!
We want to know more about your experience with our device so we can help make this better for you.
Please contact us directly so we can investigate your issues further!
Rated 1 out of 5 stars
Not worth 500 bucks. Trash
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re looking for something that use twice and hate the functionality and Design this is for you. $500 for Selective games/apps that half of the developers abandoned so you can’t use. save your money get the Vision Pro. Trash
No, I would not recommend this to a friendRated 1 out of 5 stars
Do Not Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total Crap and waste of money! Stopped working after 1 day of use. Screen goes black in the middle of playing and the device is fully charged. This has happened multiple times. Do not recommend.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey there!
Thank you for sharing your feedback!
We understand your experience in the Metaverse has not been at par with your expectations therefore we request you to get in touch with our support directly so that we can fix this for you.
Rated 1 out of 5 stars
Money out the window!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started overheating after 10 months after I bought it. I only played it maybe once a week. Best Buy said to take it up with Meta Quest who I can not get a person on the line.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hello,
We would like to find out more about this issue. Please reach out to us through our Meta Quest Support channels.
We look forward to hearing from you!
Rated 2 out of 5 stars
I'd wait for a redesign.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eh. The IPD wheel feels flimsy. The passthrough isnt that clear... Its just meh.
No, I would not recommend this to a friend














