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Customer reviews

Rating 4.7 out of 5 stars with 6188 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are positive about the Quest 3's overall performance, comfort, and lightweight design, with many appreciating the improved resolution and lens quality. The mixed reality capabilities and clear visuals also contribute to a more immersive experience. However, customers express concerns regarding the battery life and the quality of the included head strap. Some users have also reported experiencing motion sickness, heat from the device, and a desire for more storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 299 Showing 5,961-5,980 of 6,188 reviews
  • Rated 1 out of 5 stars

    No curbside. Rude people at pick up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The curb side in Nashua was rude. I waited out side at cubside. No owne came when i went inside they told me curbside was shut off another hour in line. I will never ever buy anything at best buy. Never

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT GOOD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t want to stay I power it on and with in seconds it shuts off. I might have gotten a bad one but I’m going to return it.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Shellie,

      We are sorry to hear this!
      Feel free to contact our support Team at https://www.meta.com/help/support/ so they can check this out for you! oculus

  • Pros mentioned:
    Comfort, Mixed reality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Incredible VR System!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meta Quest 3 is a powerhouse VR system. I’ve previously owned the original Oculus so I was curious to see how much better the Quest 3 is comparatively and I can say without a doubt that there is a BIG difference between the two. The initial setup was simple and straightforward. Using the Meta Quest app and a QR code I was up and running within about 15 minutes. The first thing I noticed was how crisp the new headset is compared to the original. The original Oculus wasn’t bad per se, but the new Quest 3 is just crystal clear. The one thing that bugged me about the original was it felt like I never really was able to dial in the eyesight perfectly, it was always something I was fiddling with. With the Quest 3 its set it and forget it as I never had any issues with adjustments. Another thing I’ve noticed is the Quest 3 seems to fit better around my nose, creating a more immersive experience and less light leakage. The room scan detection has improved dramatically from the first Oculus as well. You had to manually define the space before and now the Quest 3 will automatically scan, and it does a good job detecting furniture and giving you a better VR space to play in. The controllers are more comfortable than the original Oculus and fit great in my hand and I instantly felt right at home with them. I had no problem pulling up my Meta account and loading all my previous games. Beat Saber felt more responsive, and I could immediately tell that the speakers are much better in the Quest 3. SuperHOT’s performance feels much improved as well. Games like the Climb 2 are so immersive it gives me vertigo. But the coolest improvement in my opinion to the Quest 3 is the use of mixed reality by blending VR with your surroundings. I played a table tennis game called Eleven VR and it felt like the table was actually in my room, it was so cool! The possibilities are endless for blending Virtual reality into your space. There’s a piano teacher game that allows you to play a virtual or real keyboard and practice learning piano. There are so many ways to experience what Quest 3 has to offer that I feel like I’m just scratching the surface. My wife downloaded the Supernatural app and has been using it to workout. Youtube VR is spectacular, they even have a Cirque De Soliel show that puts you right into the middle of the show or an app to board the International Space Station! Overall, I’m super happy with the Quest 3. For the 500-dollar price tag it delivers a premium VR experience that is vastly improved over the original Oculus. I would wholeheartedly recommend this for anyone who hasn’t tried VR or for someone who had the original and is wondering if it’s worth the upgrade. Go buy it today, you won’t be disappointed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received Damaged product it was a gift for my newphew did not open the box thought it will not b an issue and i told them this is going overseas

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Kxunny!

      We appreciate your feedback regarding this matter. We also would love to check this out with you so don't hesitate to contact our amazing Support Team here - https://store.facebook.com/help/support/!

      See you in VR! oculus

  • Rated 1 out of 5 stars

    Worst headsetbso far for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headset, over heating issue, app keep having glitches were button goes missing and had to restart

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Purchase without wraith

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never recieved wraith with purchase. Which was part of the reason i bought .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    VR is not for everyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this VR set for only 15 mins, I feel headache and uncomfortable. Had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is awful, customer service is horrible, box was damaged, fraud was placed on my account, honestly will never buy from this radio shack wanna be store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy them elsewhere.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy these at Best Buy. They don't honor the "Free gift card" offer. We bought two for gifts, but BB would only provide 1 Free Game Card (as advertised).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bricked after 3 weeks, Best Buy won't exchange.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up on launch day. Quest 3 bricked itself 3 after three weeks and I'm already past the BestBuy exchange time period!?

    No, I would not recommend this to a friend
    • Brand response from Oculus Support
      Posted .

      Hey there RobertB! If your Meta Quest 3 has stopped working, don't hesitate reach out to our wonderful support team at meta.com/help/support/quest/ so we can assist you as soon as possible! oculus

  • Rated 1 out of 5 stars

    Flavor of the day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short and sweet.. It's overrated just like it was when it first came out... Just like every other system..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Mixed reality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Surprisingly well done, sound is lacking

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the mixed reality game, First Encounters, which I found extremely entertaining, allowing me to walk 2 different areas shooting these creatures that were also hiding behind furniture. That was great, more games like this, and I'm all for it - that beats my PSVR2. However, I didn't get the Quest for gaming (though I will obviously get a couple anyways, but the majority of my VR library exists on the PSVR and PSVR2). I got the Quest 3 for movies and productivity. My 2 favorite things right now Remote Display and Bigscreen Beta, and Peacock VR. Remote Display allows you to work off your PC/laptop onto a GIANT screen, while still able to see your surroundings. I don't have room for a complete computer workstation setup, so I just work off a laptop, but now I have a large screen which makes looking at excel documents A LOT easier. I don't even have to use the controllers, because I can simply use the hand tracking. Now the hand tracking does have a bit off a downside(at least for me) - since my laptop is in front of me, the system Quest bar is also at the bottom, so depending how I place my laptop, I will sometimes accidentally trigger an app on the bottom, because my hands are at the bottom typing! The solution (for me) is to bring my laptop closer to me, so the system bar is above the keyboard. You also need a well lit room for the hand tracking. Can you watch videos on youtube through a browser? Yup! You sure can! Of course the problem is the sound is going to come from the PC and not the Quest, so you'll need to connect to PC via headset/bluetooth to go immersive. I'm currently writing this review while wearing the Quest 3 on a giant screen, while typing off my laptop. I cannot stress enough how great it is to finally have a giant screen to work off. I use the passthrough when I'm in this, so I can clearly see everything around me, including my own watch/phone. PSVR2 does have a passthrough viewing mode, but unlike the Quest 3, you still can't move freely around because you're wired, and it's hard to read your phone/watch. Bigscreen Beta, is basically a meeting room/lounge/movie theater where you can rent movies (including 3D movies), and watch along with others. This is what I did with my PSVR, originally - just watch movies / 3D movies (I own a few) in the PSVR. The downside of the PSVR was you're wired to PS4/5 and it drifts after a while, and of course - it's heavy! The PSVR2 fixes that a little as it is not as heavy- but the Quest 3 is the lightest, and most comfortable to use. The screen inside the Quest 3 appears to be much better than the PSVR2. I had to make a lot of adjustments to the PSVR2 when I first got it, and it still looks a bit blurry, but the Quest 3 immediately showed me very clear non-blurry texts and images. Finally, Peacock VR, you can watch anything from the Peacock catalog (which I tried to watch Prince Of Darkness), but the sound...the sound is not good, you can hear everything outside (and I have an a/c and air purifier going on). I tried plugging in 2 different wired over the year headsets, but the sound is too low. That's a real problem for me, that means I can't fully enjoy movies unless I make everything quiet in the room - which is not going to happen. The other big disappointment about this, is that it's from Meta, who even though I opted out of emails, have decided they need to bombard me with emails daily, including one that suggested I buy The Meta Quest 3 512GB. What? What? You know I already own one, that's how you got my info, and now you're telling me I should've bought a better one? STOP SPAMMING ME META!! Pros: Lightweight Mixed Reality looks great Do not need to use controllers for movies/productivity apps Feels comfortable (with the elite strap, not the stock) to wear for long periods of time The visuals inside are very clear to read Cons: 128GB is not a good size, the base size should be 256GB, and then a 512GB option The stock strap should've never existed, Elite Strap should be stock Requires light to use hand gestures, but also so it can see the room your in clearly Sound is terrible for a noisy environment. I don't know why wired headsets are set so low, that the max is barely audible, which is bad for when you want to fully immerse yourself in a movie Not enough streaming Apps - we need Max, Showtime, Hoopla, just bring all the apps!!! My entire movie digital library lives in AppleTV!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Chromecast fail

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    why disable that?? Its a widely used feature with my whole family. Asking them not to purchasing now. Fail.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be Careful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke two fingers the first time i used it. It is fun until you get close to any objects like tables, desks, or other furniture. Ouch!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective as soon as we took it out. Wouldn't charge or turn on.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Susan!

      We appreciate your feedback regarding this matter. We also would love to check this out with you so don't hesitate to contact our amazing Support Team here - https://store.facebook.com/help/support/!

      See you in VR! oculus

  • Rated 1 out of 5 stars

    Fail

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality not good, hard to navigate, games suck, overall fail

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there,

      Thank you for your feedback, even if you've had a negative experience!

      We'd like to hear more about your situation. Could you please contact our support team? If the quality of your Quest device was not up to standard, we'd love to help! oculus

  • Pros mentioned:
    Mixed reality, Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Mind…Blown!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Meta Quest 3 has to be one of the most fun, innovative and amazing technological products I have used. As a kid, my first gaming system was an original Nintendo. To be able to experience the technological growth in this field is truly a blessing. The Meta Quest 3 is super high quality and very easy to set up. The Meta Quest app guides you through everything setup related and it works very well. Games with the Quest 3 are stunning. You get higher resolution and snappier response thanks to the upgraded gpu. The entire VR experience is so cool. From Beat Saber to Minecraft the whole VR world is amazing. It’s something you have to experience to appreciate. No one does it better than Meta, hands down. A couple mind blowing features I’d like to talk about are Mixed Realty and Direct Touch. Mixed reality, coupled with full color pass through, give you an alternate reality experience. It takes your current surroundings and incorporates it into the game experience. I had furry things breaking through my office walls! Crazy thing is you can look through the holes in your wall and see into THEIR world. Totally mind blowing. Direct touch is another equally mind blowing feature and it really is crazy. Tap the two controllers together, put them down, and you’re in direct touch mode. You actually grab a menu and move it around with your finger tips, scroll content and navigate menus. Can’t tell you how cool this is. There are tons more to the Quest 3 and I strongly recommend you try it for yourself if you can. If you’re looking for the best VR experience just buy the Quest 3. Will make the best Xmas gift and you won’t be disappointed!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough good games, when i do excersice the gkass turn gray for the warm

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can’t load Asguards Wrath 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can’t load the Asguards Wrath 2 that I purchased with the game. Please assist

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there RoneleM! Once you activate your eligible Quest 3 headset you will automatically begin receiving notifications in your Meta account email, in VR, and on your Meta Quest mobile phone app with a link to a special Asgard's Wrath 2 redemption page. You can click on the "Get" button on that page to redeem your free game: if you haven't received any of these, don't be shy to contact our wonderful support team at meta.com/help/support/, we'll be glad to give you a hand! oculus

  • Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    This is the one to get!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had a virtual reality headset before, so you can imagine my excitement with this being my first! I was a little disappointed with how long it took me to get this set up, but it really wasn't that bad. I believe the fact that I was anxious to start playing games on here, is the reason I couldn't get it right at the very beginning. After finally getting everything setup, download the app, and attaching the Meta headset strap, I was ready to get started! Then I ran into another problem, I need to charge the headset. It takes quite some time to charge the headset, so I hope they fix that in the future. So, I tried putting on the headset and adjusting it to where it was more comfortable for my face. After trying for quite some time, I could never really get it comfortable the way I wanted it, but once I got into the reality, I was super amazed and how it looked! Walking around my bedroom so the headset could record the layout was super cool! With the games did you get to play and the other apps included with the system (which are very small amount at the beginning I guess) this will provide a few hours of fun before you have to recharge the battery. I'm going to see if I can figure out a way to pair it with my PlayStation 5 to see if I can play any games I already owned in virtual reality! I would love to play Resident Evil 4 on this! I also really like to work out app! I always say I'm going to work out, what I've never really get outside to do that. If you try this, it will get you started and motivated to want to do it more! I truly believe this is a must have and cost-effective.

    I would recommend this to a friend