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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6188 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the Quest 3's overall performance, comfort, and lightweight design, with many appreciating the improved resolution and lens quality. The mixed reality capabilities and clear visuals also contribute to a more immersive experience. However, customers express concerns regarding the battery life and the quality of the included head strap. Some users have also reported experiencing motion sickness, heat from the device, and a desire for more storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 293 Showing 5,841-5,860 of 6,188 reviews
  • Rated 2 out of 5 stars

    Just OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Oculus headsets. This one is better as expected. The pass through cameras aren't as good as I expected. They are distorted and don't work well for mixed reality. The PC app will not download the games anymore. I have tried to fix it to no avail. They seem to have abandoned PC and focused on their in headset app. A company that just decides you aren't important enough to support anymore isn't one I am going to deal with.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not much improvement over the Oculus 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s certainly an upgrade over the Oculus 2. However, not worth anywhere near $500. Will be returning this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    What can you do?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great after buying it again after it was stolen. But Best Buy Customer Service has ignored me and I'm guessing I'm out 500 dollars. Been a customer for over 20 years. I know it's not their fault but I wish Fed Ex would of at least knocked on my door instead of sending me a text 3 hours later that it was deliverd 3 hours ago!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Daughters Meta Quest 3

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is the 2nd one purchased for my daughter as a Christmas present it was exactly 13 months later and the paddles broke and neither the headset nor the device work anymore, and we paid $600! Went through Meta for a replacement, and all they offered was for us to purchase a refurbished device at a "discounted" price. My daughter takes care of her headset and her paddles we purchased their straps and everything to help so they wouldn't accidentally get thrown and broken while playing, and they still just stopped working just like the first device. Extremely disappointed.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      We are sorry you had a bad experience.
      Please contact us directly if you require further support.
      We'll do our best to assist you accordingly.

      Thank you. oculus

  • Rated 3 out of 5 stars

    Okay Mid-Range VR Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. Since many games are not optimized for quest 3 the initial difference is not very noticeable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    company has NO SUPPORT for their products

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be aware that this company (Meta) is the worst I have ever seen when it comes to support. I bought these from best buy and when I went to download the app it would download but would not install on my PC. I tried several times without any luck. When I went to try to contact support there is no way to contact. They only have community forums and chat boxes which are no help and the chat I had said they would have to turn in the problem to their techs and I would be contacted which has not happened. I contacted Best buy geek squad and they could only give me a number to call and it was not even a working phone number. This is not Best buys fault but the Meta company is no help to their customers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Device... The second time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left lens screen was distorted and pixely on my first unit. After returning for a replacement, the problem hasn't happened again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    H

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but some clarity missing and when u ware more than 1hr headache issues

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there! We love that you're enjoying your VR experience! However, if you ever experience any true discomfort, please reach out to our Support! oculus

  • Rated 3 out of 5 stars

    Its cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cool. Meta needs to put out some software update to add some QOL stuff that they are missing. Vr makes me motion sick though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ar is not advanced enough to warrant the price difference between this and the quest two. Stick with the quest 2.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s all right

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are not crisp and game library is fairly limited. Steam link is barely playable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good tech - shoddy Quality Control.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing device hampered by the fact that the charger port burnt out on my device within the first month. Lol.

    I would recommend this to a friend
    • Brand response from Oculus Support
      Posted .

      Hello there Daniel,
      Here at Meta Quest, we take health and safety seriously. For us to assist best, please click the following link to contact us and get in touch with an agent: www.meta.com/help/support/ oculus

  • Cons mentioned:
    Motion sickness

    Rated 2 out of 5 stars

    Couldn’t handle it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t handle it. Too much motion sickness for me.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Here at Meta Quest, we take health and safety seriously. For us to assist best, please click here to contact us and get in touch with an agent: https://www.meta.com/help/support/ oculus

  • Rated 3 out of 5 stars

    Fun toy not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning it because it always felt wrong looking through it although I can't put my finger on what.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device. Probably suited for those who can tolerate the headset for a max of 2 hours. Not for me though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Non review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my husband for Christmas but he returned it without using it, so I dont have a review

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its a christmas gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the device yet. Only adding a review for the bestbuy credit

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    headband

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you need to buy the head band, the default is not good at all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good VR headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kid wants it. it's pricey. i'm sure he'll have fun while he goes blind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not design for people with low vision and the software seems like it's out of date

    No, I would not recommend this to a friend