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Customer reviews

Rating 4.7 out of 5 stars with 6172 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are positive about the Quest 3's overall performance, comfort, and lightweight design, with many appreciating the improved resolution and lens quality. The mixed reality capabilities and clear visuals also contribute to a more immersive experience. However, customers express concerns regarding the battery life and the quality of the included head strap. Some users have also reported experiencing motion sickness, heat from the device, and a desire for more storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 299 Showing 5,961-5,980 of 6,172 reviews
  • Pros mentioned:
    Mixed reality, Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Mind…Blown!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Meta Quest 3 has to be one of the most fun, innovative and amazing technological products I have used. As a kid, my first gaming system was an original Nintendo. To be able to experience the technological growth in this field is truly a blessing. The Meta Quest 3 is super high quality and very easy to set up. The Meta Quest app guides you through everything setup related and it works very well. Games with the Quest 3 are stunning. You get higher resolution and snappier response thanks to the upgraded gpu. The entire VR experience is so cool. From Beat Saber to Minecraft the whole VR world is amazing. It’s something you have to experience to appreciate. No one does it better than Meta, hands down. A couple mind blowing features I’d like to talk about are Mixed Realty and Direct Touch. Mixed reality, coupled with full color pass through, give you an alternate reality experience. It takes your current surroundings and incorporates it into the game experience. I had furry things breaking through my office walls! Crazy thing is you can look through the holes in your wall and see into THEIR world. Totally mind blowing. Direct touch is another equally mind blowing feature and it really is crazy. Tap the two controllers together, put them down, and you’re in direct touch mode. You actually grab a menu and move it around with your finger tips, scroll content and navigate menus. Can’t tell you how cool this is. There are tons more to the Quest 3 and I strongly recommend you try it for yourself if you can. If you’re looking for the best VR experience just buy the Quest 3. Will make the best Xmas gift and you won’t be disappointed!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough good games, when i do excersice the gkass turn gray for the warm

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    This is the one to get!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had a virtual reality headset before, so you can imagine my excitement with this being my first! I was a little disappointed with how long it took me to get this set up, but it really wasn't that bad. I believe the fact that I was anxious to start playing games on here, is the reason I couldn't get it right at the very beginning. After finally getting everything setup, download the app, and attaching the Meta headset strap, I was ready to get started! Then I ran into another problem, I need to charge the headset. It takes quite some time to charge the headset, so I hope they fix that in the future. So, I tried putting on the headset and adjusting it to where it was more comfortable for my face. After trying for quite some time, I could never really get it comfortable the way I wanted it, but once I got into the reality, I was super amazed and how it looked! Walking around my bedroom so the headset could record the layout was super cool! With the games did you get to play and the other apps included with the system (which are very small amount at the beginning I guess) this will provide a few hours of fun before you have to recharge the battery. I'm going to see if I can figure out a way to pair it with my PlayStation 5 to see if I can play any games I already owned in virtual reality! I would love to play Resident Evil 4 on this! I also really like to work out app! I always say I'm going to work out, what I've never really get outside to do that. If you try this, it will get you started and motivated to want to do it more! I truly believe this is a must have and cost-effective.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can’t load Asguards Wrath 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can’t load the Asguards Wrath 2 that I purchased with the game. Please assist

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there RoneleM! Once you activate your eligible Quest 3 headset you will automatically begin receiving notifications in your Meta account email, in VR, and on your Meta Quest mobile phone app with a link to a special Asgard's Wrath 2 redemption page. You can click on the "Get" button on that page to redeem your free game: if you haven't received any of these, don't be shy to contact our wonderful support team at meta.com/help/support/, we'll be glad to give you a hand! oculus

  • Rated 1 out of 5 stars

    Does not recommned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate it , poor resolution, lack of decent apps and inconsistent experience

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Passthrough

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Passthrough cameras are so bad that i can not even rean letter on my phone

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there!

      We appreciate your feedback regarding this matter. We also would love to check this out with you so don't hesitate to contact our amazing Support Team here - https://store.facebook.com/help/support/!

      See you in VR! oculus

  • Rated 1 out of 5 stars

    Really

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure this will be useful at some point. Software is lacking

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good, ordered it, never showed up hey told me that they “investigated “ and it showed as delivered even though it wasn't

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A huge improvement over the Quest 2

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always interested in VR, but never could fully get into it. I had a couple Quest 2's over the years, but ended up selling them as I found myself not using them as much as I thought I would. So far, I have used this new Quest 3 more than my previous headsets combined. The pancake lenses offer much clearer graphics, and things don't get blurry as you look left and right. Battery life has been respectable at around 2-2.5 hours. I primarily play PCVR through Virtual Desktop and it's been a great experience streaming games like Beat Saber and Half Life: Alyx to my headset wirelessly. As a standalone headset, Beat Saber and other Oculus games run noticeably faster and with crisper graphics than the previous Quest 2. The field of view is also a lot higher than the Quest 2, which offers even greater immersion while in game. Another upgrade that I have appreciated so far is the upgraded speakers, which seem to be louder and clearer than the speakers on earlier models. Overall I would highly recommend this headset for anyone looking to get into VR that appreciates clean graphics and additional speed from the new processor.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke with 3 days of use, best buy replace it with no questions asked

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    :/

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give me credit card and I’ll give a better score and a reason

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Jesus,

      Thank you for sharing your feedback! If you're having issues with a Payment method, reach out to our amazing Support team so we can take a look! We would be more than happy to help.

      You may find us here: www.meta.com/help/support/ oculus

  • Rated 1 out of 5 stars

    No

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HeadacheThe first no good day for me was when the sun

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Underwhelmed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a let down. Not at all the upgrade it was billed as. If mobile VR really is the future, I want none of it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy, nothing productive about this and the games were limited to say the least. Save up’ money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the larger gb one but kept getting a black screen so had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Haven't received nothing Fedex delivered to the wr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cause I haven received the item and I need my money back so 400 gift card would be perfect

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cochran do DM is s7 UK LC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Q10 20th TX FL of do I d to on a stop is eh in be who IC by us at IC ch if dj in

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy it from best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales petson promised the free game as advertised is in the box. Well its not!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not received item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this on November 17th and have not received it yet as of December 8th

    I would recommend this to a friend
    • Brand response from Oculus Support
      Posted .

      Hey SherryD!

      We appreciate your feedback regarding this matter. We also would love to check this out with you so don't hesitate to contact our amazing Support Team here - https://store.facebook.com/help/support/!

      See you in VR! oculus

  • Rated 1 out of 5 stars

    Good pruduct

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good just not want I want for my soon great detail good games

    I would recommend this to a friend