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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6188 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the Quest 3's overall performance, comfort, and lightweight design, with many appreciating the improved resolution and lens quality. The mixed reality capabilities and clear visuals also contribute to a more immersive experience. However, customers express concerns regarding the battery life and the quality of the included head strap. Some users have also reported experiencing motion sickness, heat from the device, and a desire for more storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 300 Showing 5,981-6,000 of 6,188 reviews
  • Rated 1 out of 5 stars

    Passthrough

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Passthrough cameras are so bad that i can not even rean letter on my phone

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there!

      We appreciate your feedback regarding this matter. We also would love to check this out with you so don't hesitate to contact our amazing Support Team here - https://store.facebook.com/help/support/!

      See you in VR! oculus

  • Rated 1 out of 5 stars

    Really

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure this will be useful at some point. Software is lacking

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not recommned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate it , poor resolution, lack of decent apps and inconsistent experience

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good, ordered it, never showed up hey told me that they “investigated “ and it showed as delivered even though it wasn't

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A huge improvement over the Quest 2

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always interested in VR, but never could fully get into it. I had a couple Quest 2's over the years, but ended up selling them as I found myself not using them as much as I thought I would. So far, I have used this new Quest 3 more than my previous headsets combined. The pancake lenses offer much clearer graphics, and things don't get blurry as you look left and right. Battery life has been respectable at around 2-2.5 hours. I primarily play PCVR through Virtual Desktop and it's been a great experience streaming games like Beat Saber and Half Life: Alyx to my headset wirelessly. As a standalone headset, Beat Saber and other Oculus games run noticeably faster and with crisper graphics than the previous Quest 2. The field of view is also a lot higher than the Quest 2, which offers even greater immersion while in game. Another upgrade that I have appreciated so far is the upgraded speakers, which seem to be louder and clearer than the speakers on earlier models. Overall I would highly recommend this headset for anyone looking to get into VR that appreciates clean graphics and additional speed from the new processor.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke with 3 days of use, best buy replace it with no questions asked

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    :/

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give me credit card and I’ll give a better score and a reason

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Jesus,

      Thank you for sharing your feedback! If you're having issues with a Payment method, reach out to our amazing Support team so we can take a look! We would be more than happy to help.

      You may find us here: www.meta.com/help/support/ oculus

  • Rated 1 out of 5 stars

    Underwhelmed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a let down. Not at all the upgrade it was billed as. If mobile VR really is the future, I want none of it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HeadacheThe first no good day for me was when the sun

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy, nothing productive about this and the games were limited to say the least. Save up’ money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the larger gb one but kept getting a black screen so had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Haven't received nothing Fedex delivered to the wr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cause I haven received the item and I need my money back so 400 gift card would be perfect

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cochran do DM is s7 UK LC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Q10 20th TX FL of do I d to on a stop is eh in be who IC by us at IC ch if dj in

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy it from best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales petson promised the free game as advertised is in the box. Well its not!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not received item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this on November 17th and have not received it yet as of December 8th

    I would recommend this to a friend
    • Brand response from Oculus Support
      Posted .

      Hey SherryD!

      We appreciate your feedback regarding this matter. We also would love to check this out with you so don't hesitate to contact our amazing Support Team here - https://store.facebook.com/help/support/!

      See you in VR! oculus

  • Rated 1 out of 5 stars

    Good pruduct

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good just not want I want for my soon great detail good games

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Head strap

    Rated 5 out of 5 stars

    Expensive, but worth the upgrade.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the clarity over the Quest 2, which I own. It is comfortable, but do not like the head strap adjustment. The pancake lenses provide a wide foiled of view and bright, brilliant picture. The controllers are light and smooth to use. Yes it is expensive, but to me, it was worth the upgrade.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not cool

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got this at all. Honestly so annoyed about it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not get it to work. What a bummer for the kiddos

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Quest 3 is a good upgrade.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oculus overall is a great product with great specifications. (in comparison to the previous module). The screen looks better, feels lighter, controllers feel comfortable, higher refresh rate. The two issues I do have with the quest may be a major issue with most. The issues I deal with are shorter battery life in comparison to the previous model, and the headset straps don’t feel comfortable.

    I would recommend this to a friend