Customer Ratings & Reviews
- Model:
- 899-00583-01
- SKU:
- 11911562
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's strong overall performance and beautiful graphics, with many also praising its comfort, good VR capabilities, and impressive mixed reality features. They appreciate its good resolution and relatively lightweight design. However, a significant point of feedback is the battery life, which customers feel could be better. Additionally, some users suggest improvements to the head strap.
This summary was generated by AI based on customer reviews.
Not immersive enough
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still looks like looking at a screen. You would think this model would be much better since the previous one. But it’s not
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey Mark,
If you want to get super immersed in the Metaverse there are some great experiences and games you could try out such as Theatre Elsewhere and First encounters are easy to hop in and out of for a quick game.
Thank you for the review and we hope you can find some fun adventures in the Metaverse!
The honest truth.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was returned a after two weeks. Headset was unresponsive and was unable to access the bootloader. All of this was because the black screen appears after the Meta logo.
No, I would not recommend this to a friendFrustrated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My VR freezing up in middle of gaming,can't control anything have to shut it off
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hey there JoskyO! If your headset is freezing while in any game, try hard rebooting the headset by holding the Power button for around 30 seconds, then test the games again. If this only affects specific games, try uninstalling and reinstalling them as well. If you're still having trouble, don't be shy to contact our wonderful support team at meta.com/help/support/, we'll be glad to give you a hand!
Not as expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as expected. Doesn't served the value for money
No, I would not recommend this to a friendFor the money it hurts my head
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wont load my games and glitxhes pretty easily was hoping for more
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi there Matthew,
We see you could use a hand getting your new Meta Quest 3 up and running and we would love to assist.
Please come have a chat with our support team over at the Meta Quest Help Center, so we can try out some troubleshooting with you!
Not bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer the PSVR2. It has a much better collection of games.
I would recommend this to a friendNeeds work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son is not happy with the tracking on the new MQ3. Controllers do not keep track with headset which makes playing games difficult. Will be returning to store.
No, I would not recommend this to a friendNot for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried it for a couple weeks and it was cool at first but then gets boring and tiring. I can see it being more for kids or teens. I was playing contractors but having to stand up for 2hrs+ is quiete a bit exhausting especially after a long day of work of already standing , bending , etc.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi there,
We are sorry you had a bad experience.
Feel free contact us directly if you require further support.
We'll do our best to assist you accordingly.
Thank you.
- Cons mentioned:Battery life
Mid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery was bad didnt charge and kimda boring fr bb
No, I would not recommend this to a friend their windows app is broken a little returning it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pass through is in color still sort of bad quality. hand tracking is good some games use it. What killed it for me and why i am returning it. I bought a rtx 4090 laptop. I install the app. the app says doesnt meet the min requirments. Back and forth with there tech. Hours spent. They say it doesnt meet min requirments. Then I releize maybe they dont have their hear up their @##. But then I check oculus website and says it supports rtx 40-series. So what now. Maybe take it back and wait for steam or apple <- very expesnive though. So for what i was going to use this for I have to give it 1 star cause their techs wasted my time.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
no like
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this device is good only for simulator. but is no frendly.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi there,
We are sorry you had a bad experience.
Feel free contact us directly if you require any support.
We'll do our best to assist you accordingly.
Thank you.
Black Screen after few days of purchases
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received a defective product. Black screen after few days. Luckily under 15 days of refundable period.
No, I would not recommend this to a friendNot recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended. It freezes a lot and errors out. Not worth the money.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey there ShannonR!
Thank you for sharing your experience with our Quest device and we hear you! Freezing and errors can of course cause disruptions for your Metaverse experience and we want to ensure that all of our users have the best time in the virtual world!
Please reach out to our support team over our website, so that we can take a look at these freezes and errors, and then find a fix for your issue, so that you can jump back into the virtual world!
We hope to see you there soon and have a wonderful day in the meantime!
- Cons mentioned:Battery life
Meta 3 is trash
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working you would think for 700$s it would last for more than a year but i guess not, like most stuff from best buy, i pay and lost out big time!!!
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi Samg,
Thank you for sharing your experience, we'd love to give you a hand and get you back into VR!
So please reach out to our amazing Support team here: www.meta.com/help/support/
- Cons mentioned:Battery life
Short lived fun
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great for 3 weeks. Than locked up and would not turn off. The batter ran out and after a charge would not turn on. When returned they had no replacement and more where not on order.
No, I would not recommend this to a friend Not ready for prime time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hey all, mine stopped working the same day, while riding my recumbent bike it stopped responding and the headset reversed motion then shut down and sadly never to restart ever again. It was returned for a refund and I won’t purchase again until they fix it. I do not recommend purchasing until Meta fixes the problem.
No, I would not recommend this to a friendMeh not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s cool but gives me a constant headache and hurts my eyes it’s somehow more fun using my friends than just having my own and the games are to expensive I would use it if your lazy and want some lame form of exercise
No, I would not recommend this to a friendItem overheated and started smoking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used for 30 minutes and it started overheating and smoking. Called best buy for help, they said to safely dispose of the unit, and they would refund or replace. They said i would have the refund in 24-48 hours after a week of no answers. Then they changed and said I needed to return it after I disposed of it. Now I'm waiting on a supervisor to hopefully honor what they said. Super stressful. Short lived xmas gift.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hello Flightsimguru!
Thank you for bringing this to our attention. At Meta Quest we take health & safety very seriously, therefore please contact our Meta Store Support for further assistance.
Terrible customer service after 15 days they don't
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is getting one star strictly because of Best Buy's horrendous customer service on the phone and in the store there's 4000 staff and you have to drag one to help you
No, I would not recommend this to a friend- Cons mentioned:Price
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok but for the price i expected alot more and made my forehead numb followed by a massive headache
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hello Joseph, Would you be able to please contact us regarding this, to contact us click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.