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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6394 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 6,394 reviews
  • Rated 5 out of 5 stars

    Meta quest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good audio visual it’s better than the previous one we had

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there Stephanie,

      We are delighted that you are enjoying the Meta - Quest 3. We are glad to hear you are happy with the updates we have implemented.

      Thanks for the review! oculus

  • Rated 4 out of 5 stars

    Vr quest 3

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery runs out fast on the vr and slow charging, controllers are batteries its a waste of batteries vr is heavy for small children but other then that its goodd

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi JoannaG,

      We really appreciate you taking the time to provide your feedback.

      We want all of our users to have the best experience possible!

      Regarding the battery running out fast, we have an article on our website called "Maximize the battery life of your Meta Quest headset" which provides some tips to help you make the most of your battery life

      Here at Meta Quest, we want to ensure that everyone has an account that suits their age. For this reason, users between the ages of 10 and 12 must have a parent-managed account. Unfortunately, children under the age of 10 are not permitted to use Meta Quest.

      We hope this provides some clarity.

      Please don't hesitate to reach out to our Customer Support team if you have any questions or queries. They'd be more than happy to help! oculus

  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video quality difference from the 1 to the 3 is so much better and being a smaller headset, it doesn’t weigh as much. I am very happy with the new quest.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      We can't thank you enough for your five-star review for your Meta Quest 3, it definitely is an improvement, and we think it's amazing!

      We wish you lots of hours of VR fun ahead, and we'll see you in the Metaverse! oculus

  • Rated 5 out of 5 stars

    Really cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really cool to use for movies in a theater-like setting, My kids love it for their games. I on the other hand found out i couldnt handle too mich of the motions and almost puked 10/10

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      Thank you for providing feedback on your Meta experience, we're so happy we could be a part of movie night!

      We hope you continue to enjoy your time in the Metaverse.

      Thanks! oculus

  • Rated 5 out of 5 stars

    Great investment for VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift, but I also own this unit. It is an awesome VR headset with a great view. I wish the pass through image was a little clearer (tends to be a little grainy) but overall its a great investment for VR.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Josh

      Thanks for letting us know about your experience so far with your Quest 3!.

      We hope you have many more VR adventures ahead.

      oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pic of

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, would definitely recommend. Make sure to buy Best Buy warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best vr!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best vr out there right now.new optical lens are clearer and 512 gig storage is a must...only negative is you cannot use a usb for storage :(

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there, John! Thanks for the excellent 5 star review. We really appreciate the feedback that you've provided! oculus

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Amazing except for a few minor issues.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has brilliant quality with the dynamic view it feels like I’m actually inside of the game. The stock strap has good build quality but is hard to change size of and hurts the front of your head. The rest of the system has amazing quality along with easy charging and theres no need to charge controllers, haven’t played the Batman game yet but from the trailers it seems like it’s good. Would recommend!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Bb9believer!

      We appreciate your feedback regarding our Meta Quest 3! If you ever run into any problems, don't hesitate to contact our amazing Support Team via our website. oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    YEAH buy it its good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO cery fun to play and use! The most fun ever especially when you are using it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Enjoyable when working like it should

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 8 months ago. Worked great for the first few months. Kept in pristine condition. Then the bugs started kicking in. Device would boot up a black screen, grip button on right controller stopped working(able to replace though warranty), super lag on games that require timing, video latency lag that is required to view 360 or 180 videos clearly, etc. It is taking longer to boot now with considerable lag, a lot like an older cell phone. Despite the bugs, it is enjoyable when working like it should.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must buy from bestbuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product would definitely recommend if its your first vr device or just upgrading from your less powerful version dont miss out !!!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Eric

      Thanks for the very kind words.
      It's so great to hear you are having such a great time with your Quest 3 exploring the Metaverse.

      We hope others see how great of a time you are having and join in on the fun in the Metaverse! oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pancake lens ftw

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear optics and powerful performance make it an essential upgrade

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can be good but not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this over a switch 2 and I kinda of regret it. This is mostly tied to my experience but after 10 minutes after using it I would get motion sickness. It can be fun but there’s not many games to play, you’ll have to get the better ones on steam. I don’t feel it was worth the price I paid for it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, Huge upgrade from the oculus quest 2 and the graphics are amazing.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi CameronW

      Thank you for the five star review! We're very pleased to hear you're having a great time with your new Quest 3 device, the flagship of the Metaverse!

      The Quest 3 is still our most ambitious device to date and we spared no expense to make this device an upgrade on every level compared to our other devices, which you are noticing yourself already.

      The Metaverse is constantly expanding with no signs of slowing down and we're very glad you're now on board the journey to see what heights the Quest 3 can achieve and with your edition of a 3-month trial on Horizon+, you'll have plenty of material to work with for the foreseeable future!

      Thanks again for the amazing review Cameron and we wish you a fantastic day of gaming ahead!

      oculus

  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the last version. Much clearer view and pass through is so helpful.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      Thanks for taking the time to leave a 5 star review - we really appreciate it.

      We're always looking for ways to improve our products and services, therefore, we're thrilled to hear that you're enjoying your Meta Quest 3.

      Hopefully we'll see you in the Metaverse soon! oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, love to play and work out. great product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loves this thing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ives owned every meta quest up to this point and this one by far is the best out of the box

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Cody!

      Thank you for the glowing review!

      We're thrilled to hear that Quest 3 has impressed you right out of the box, especially coming from someone who's experienced every generation. Your feedback means a lot, and we're so glad it's delivering the best experience yet! oculus

  • Rated 4 out of 5 stars

    Monthly app subscription fees for fav apps

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's pretty good but you have to buy subscriptions to a lot of the apps for its use. Not all but some so use limited to how much you wanna spend a month. I like the supernatural fitness app but now I gotta pay $9.99 a month to use it. Also the battery life is not very good on this. Pretty cool experience otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Meta Quest3 worrks great. I have not had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product 100% recommended, the video game is excellent visibility and clarity, easy to use, and the controls are easy to use.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there, Miriam! Thanks for reaching out and providing your excellent 5 star review. We really appreciate the feedback and are so glad to hear that you've been enjoying the device! oculus