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Customer Ratings & Reviews

$590.34
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The comparable value is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 6484 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the product's overall performance, with many noting that the headset works wonderfully. However, some customers are concerned about the battery life, specifically mentioning that the controller uses normal AA batteries.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 311 Showing 6,201-6,220 of 6,484 reviews
  • Cons mentioned:
    Motion sickness

    Rated 2 out of 5 stars

    Health concerns

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Meta Quest 3 is wonderful. However, I could not play for a long time as I was getting motion sickness and headaches constantly. Unfortunately, due to health concerns, I had to return it. :(

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No warranty for lenses that scratch way to easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun but they dont tell you that the spacer for glasses does not help that much and the headset lenses scratch easy and best buy wont do anything for that!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Oculus3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the second one I buy, so it did not make the year. Luckily I bought insurance for it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead pixels

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is impossble to find a Quest 3 without dead pixels. If you already bought one you most certainly have dead pixels on one or more of your lcd screens. Google dead pixel finder and see for yourself. I cant tell you how many exchanges I've done. This product is junk and nowhere near worth $700.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dead pixels, bad return policy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several dead pixels, didn't notice until after the initial return period, if you plan on purchasing you may need to go through several headsets and be warned, you should get the membership option that allows for greater than 50 days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was botched two times. First time, delivery was set for Monday, but delivery was attempted on Saturday when the business was closed. Repeat deliveries were attempted outside of working hours two more times despite the working hours being clearly marked. Order was cancelled and returned to the warehouse. I ordered for a second time and even through the item showed as in stock, the order was cancelled as it was supposedly out of stock.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    2024 pet rock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever heard of a pet rock? This is the 2024 version. Don't buy this unless you love NO CUSTOMER SERVICE! hard to get refunds, I tried to get the 6. Months free meta quest+ but you have to put in a payment option I tried the PayPal link, I even bought a physical meta quest giftcard neither works. Before I put my credit card in I read reviews plenty of people had problems with over charging, difficult refunds. What it boils down to is the technology is 2 star great, everything else is bad. There are so many other pet rocks to spend a feww hundred dollars on with less problems.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dead/Stuck Pixels

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would think that a company charging $650 for a something thats right in your eyeballs would spend some time in Quality and Control producing their LCD panels but no, thats not the case. I’m already on my second headset because of dead pixels on my first and this one has a dead pixel and a stuck white pixel on the same side and just on top of each other. Check your headset and return them if you find any, don’t let this big company get away with this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wothless Piece of Garabage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Meta platforms are subscription-based. Waste of money and a glorified paperweight.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 1 out of 5 stars

    Vision Pro is much better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While its extremely cheaper than the vision pro, the quest 3 is a just ok option. I had a ton of issues with productivity and the free valhala game. My biggest downside is the necessity of a facebook account. I ended up trying the vision pro, and it only took a kidney sold to get that purchased. It is a far superior product, and shouls be when it’s 8 times more the price. My guess is the quest 4 will highly compete with the AVP. Eager to see the future!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    booooo

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't even get a chance to use this product, This is more a complain on the brand META, I paid over $500 for this VR Headset, Wanted to use it as soon as I got home. Come to realize it forces you have to use a META app for whatever reason instead of just letting you connect to any computer. While my issue was when I would sign into META , it would tell me "there is something wrong, please try again later" I said okay, service must be down, so I tried again the following day for the same error. Went on for a week before I got tired of it and had to return it. Couldn't even get a live rep for assistance.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool for the kids I guess……………………………………………………………..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not much of an upgrade from the previous quest

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an upgrade from the quest 1. but not much of an upgrade, still disappointed with the video qualities. My kids loved it though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    meta quest 3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product but its too expensive i will recommend it tho

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fun for a while

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The novelty is fun at first but the enjoyment falls off. I found myself using this as a media device more than a gaming device.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Save your money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics so so, Battery life very poor. Underwhelming for the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I don’t want your $400 gift card

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quest looks awesome but the unit broke within two month of purchase. Best Buy states one year warranty on parts and labor but will offer no help or guidance for return

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Jeremy,

      Thanks for your feedback on the Quest 3 headset.

      We would like to look into all available options so if you could please reach out to our support team, via the Meta website, that would be great. We hope to connect with you soon! oculus

  • Rated 2 out of 5 stars

    Average product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s whatever, after week you get bored of this…..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Very entertaining!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m somewhat new to VR, but have used the Quest 2 for around 15-20 hours so I can give a little perspective as a newbie and a novice who can compare the two devices. I will say that the Quest 3 is very impressive and I have enjoyed my time using both the Quest 2 and Quest 3, and that the latter is a great upgrade. Setting up the Quest 3 was easy and didn’t take very long to get going. I did have an issue when trying to connect to Wifi when choosing the option to connect with a QR code on my phone. I created the QR code but the Quest 3 could not read it, so I had to enter the info manually. No big deal, but I figure the setup would be quick and seamless since it’s been out for years. Other than that, the setup was smooth and I had already purchased some games in advance that were populated in my library. Some big advantages of the Quest 3 over the prior model is the color passthrough, looks so much better and you can do things in the real world much easier with the headset still on! Also makes the mixed reality apps much more realistic. The Quest 3 can automatically draw your boundaries for you, just be looking around. Very nice perk! While I’ve been using the Quest 3 for a few days, I have friends who also own both versions and they tell me motion sickness seems to be much better on 3 as well. Battery life is decent but I would recommend a new headstrap as the one that comes with it isn’t very supportive. I like to get the ones with a swappable battery option built into a headset that provides both comfort and extended usage, especially since an addictive game will go by quicker than you think. The built-in battery gets you about 2-3 hours of usage, so having a spare on the headset is very helpful. Speaking of, the Quest 3 comes with the Batman game at the time of this writing which is actually an impressive game. The graphics look good and the game play is fun, not to mention a decent workout fighting villains! After my buddy played it for one evening, he decided he wanted to go buy the Quest 3 as well which speaks for itself on the game. So now we have the option to play multiplayer and co-op games together, but sadly Batman doesn’t have that option. Casting the screen to the TV is a nice feature for those around you so they can see what your wild swings and movements are all about. I have noticed some weirdness with the casting on my headset such as some instability like shaking or distorted picture briefly, but it goes away. Make sure you have the right type of streaming device to cast to, I used my Nvidia Shield and it works well. I also connected the headset to my PC which is a very cool option. I am able to look at my computer monitors but they are like room-size monitors which looks awesome. I have yet to test out any advanced features such as using mouse or keyboard or other mixed reality productivity apps, but the features that are built-in are pretty solid. I’ve connected to my PC both Wirelessly and with the wired USB cable. Both options worked well and were fairly easy, just make sure you have the proper software on your PC and you should be good to go. Overall, I love the Quest 3 and its upgrades. I also recommend getting the larger 512GB as my buddy has the 128GB and is already maxed out and regrets not getting the larger size. I’m also at around the 120GB of used storage space after only a few days and I feel like I haven’t even put that many apps on here. Its good for all ages….everyone around seems to want to play it too, so it makes for a nice entertainment option if you have family living with you or visiting. Its also a great way to connect with friends you don’t see often. For instance, I have friends that live out of state and we sit at a virtual table together and play poker. I think this product is great and looking forward to exploring all the productivity ways I can take advantage of it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meta quest 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright for the price. Unfortunately to blurry on the edges for me

    I would recommend this to a friend