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Customer Ratings & Reviews

$590.34
Save $9.65
The comparable value is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 6484 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the product's overall performance, with many noting that the headset works wonderfully. However, some customers are concerned about the battery life, specifically mentioning that the controller uses normal AA batteries.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 313 Showing 6,241-6,260 of 6,484 reviews
  • Rated 3 out of 5 stars

    good if you do not need support

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great unit, with inferior support. I will never buy a META product

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi MIOcaso

      We are sorry you that we didn't provide a positive experience. Please contact us via our website so we can make things right.
      https://www.meta.com/en-gb/help/quest/

      Darryl oculus

  • Rated 2 out of 5 stars

    I am sticking with quest 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to upgrade to the new quest. But it is slower at loading games and has more glitches than my quest 2. PC Visuals are only slightly better imo. Better tracking but eh from me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you previously had the oculus two that was quite versatile for people that are non-gamers, you will be disappointed in this product. It specifically revolves around gamers and has very little VR options for non-gamers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't purchase for your 10+ kid

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy a MetaQuest for your kids if you actually want them to have a game they can use. They are unable to use gift cards, have money gifted to them or share purchasing power. Then as a parent you can gift a game but not add-on bundles and are forced to spend 100% more for a purchase. Customer support is utterly useless. The "free game" that comes with it is not avaialble for minors to use/purchase, even with parental approval. They have removed all ability for parents to actually have a choice in what their kids use - they can only approve what META says they can approve.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hardware spec improved games still suck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware has improved for sure but where is GTA SA?.... Another over promise and under deliver Meta has done here...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned quested

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t as good as I thought it would be definitely was a upgrade but I guess my expectation were too high so I returned

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all the Meta 3 is a good device but I had to return mine because the screen keep blacking out.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    0 stars if possible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is awfully low. My teens hated it and said mostly all games are for lil kids and thats who you find playing online… only good for 6-10 YO kids

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Stick with the quest 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up sticking with my Quest 2. The screen is better, but didn’t notice much difference otherwise

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I got ripped of

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wash I could tell you I ordered it and received and email saying delivered but wasn’t outside when I looked to top it off it was supposed to be signature and id required so they tel me we are sorry it was delivered to a different address would you like to set up a store and pick up so you’ll have it before Christmas I said yes they come back saying it’s sold out and then they can issue me refund and then I would have an email in my refund 24 to 48 hours after phone call that was on December 20 it’s the 30th and I haven’t received anything only been they still haven’t even $695 back so I could’ve at least bought another one and it has been 10 days I still have not got my money back $695 at least if they would’ve given me my money I could’ve tried to get another one somewhere else and now they have them back in stock but there’s nothing they can do because they’re waiting for it to be reviewed Customer Service this is about the worst I’ve ever seen

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not immersive enough

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still looks like looking at a screen. You would think this model would be much better since the previous one. But it’s not

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Mark,

      If you want to get super immersed in the Metaverse there are some great experiences and games you could try out such as Theatre Elsewhere and First encounters are easy to hop in and out of for a quick game.

      Thank you for the review and we hope you can find some fun adventures in the Metaverse! oculus

  • Rated 3 out of 5 stars

    Just okay.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work OK however it is heavy and a uncomfortable to wear. Graphics could be better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The honest truth.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was returned a after two weeks. Headset was unresponsive and was unable to access the bootloader. All of this was because the black screen appears after the Meta logo.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My VR freezing up in middle of gaming,can't control anything have to shut it off

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there JoskyO! If your headset is freezing while in any game, try hard rebooting the headset by holding the Power button for around 30 seconds, then test the games again. If this only affects specific games, try uninstalling and reinstalling them as well. If you're still having trouble, don't be shy to contact our wonderful support team at meta.com/help/support/, we'll be glad to give you a hand! oculus

  • Rated 1 out of 5 stars

    For the money it hurts my head

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont load my games and glitxhes pretty easily was hoping for more

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Matthew,

      We see you could use a hand getting your new Meta Quest 3 up and running and we would love to assist.

      Please come have a chat with our support team over at the Meta Quest Help Center, so we can try out some troubleshooting with you! oculus

  • Rated 3 out of 5 stars

    Not as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as expected. Doesn't served the value for money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Needs work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is not happy with the tracking on the new MQ3. Controllers do not keep track with headset which makes playing games difficult. Will be returning to store.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the PSVR2. It has a much better collection of games.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Mid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery was bad didnt charge and kimda boring fr bb

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried it for a couple weeks and it was cool at first but then gets boring and tiring. I can see it being more for kids or teens. I was playing contractors but having to stand up for 2hrs+ is quiete a bit exhausting especially after a long day of work of already standing , bending , etc.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      We are sorry you had a bad experience.
      Feel free contact us directly if you require further support.
      We'll do our best to assist you accordingly.

      Thank you.
      oculus