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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6391 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 6,391 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    meta Vr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fun awesome graphics . excellent for exercising! lots of fun

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi MichaelA,

      Thanks for sharing your experience with us. We're glad to hear you're loving the graphics and finding the headset great for staying active, it really is a game changer for exercising! We hope you continue to have a blast exploring VR. If you ever have any questions, please don't hesitate to contact us via Meta Store Support on our website.

      Enjoy!
      oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Utterly Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Utterly amazing! From cool games to watching movies on giant screens in VR. Also the mixed reality is well worth it. A great upgrade from the Quest 2.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thank you so much for taking the time to leave a review!

      We're so glad to hear that you've been loving your new Quest 3 and that you've found it to be amazing for gaming or watching movies and we're especially glad to hear that you've found it to be such a great upgrade from the Quest 2!

      We hope that you continue to have an awesome time as you explore the endless wonders of the Metaverse! oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are some aspects that I would change, but that's with the whole operating system. Their new avatars are not great.I prefer the old ones. But the system itself works pretty well. My pro stop working.So I had to get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fun!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fun. My 9 year old is slowly getting the hang of it, def harder for kids to master as you can’t see what they see to walk them through it, but maybe that’s a good thing so they can develop problem solving and be more comfortable with technology. So from that perspective it’s also a win. I have the store easily locked so no accidental purchases, and so far she’s loving every chance she gets to use it. Battery life isn’t horrible but it def isn’t a 4+ hour usage device without getting a battery pack add on. This isn’t really a negative in my book, because I only let her use it an hour per day, but it MIGHT be a knock if you plan to use it for longer durations of gaming or video watching. My only knock would be the supplied headband, not super comfortable for anyone in my house. I bought a $30 padded replacement with a sizing dial off Amazon and now I have no more complaints.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Chri

      Thank you for the five star review! If you ever need help with anything, you can always contact our Support Team through our website. oculus

  • Rated 5 out of 5 stars

    A complete review after a couple weeks of usage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved Quest 3. The picture quality is amazing, the sound is loud and clear, I wear glasses, but the comfort of the quest with glasses is great too. I have been using it for long 2-3 hour sessions and have not felt any issue. The controllers feel very ergonomic and are designed to perfection.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there Shivam,

      We thank you for your generous review! We think your thoughts on the picture quality is just fabulous.

      You have a keen eye for spotting the precise design of the controller, we love that for you!

      Thanks a million for the kind words!


      oculus

  • Rated 5 out of 5 stars

    Meta Quest 3 VR headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much fun, and so many games. Only problem is the battery runs out quickly. Most buy a more comfortable headstrap with extra built in battery, but an extra cost.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Wally! Thank you so much for taking the time to leave a review, we really appreciate it. We're so glad to hear you're enjoying your Meta Quest 3 headset, and the fantastic library available for it! oculus

  • Rated 5 out of 5 stars

    Escape From Reality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I remember being blown away when I first tried the Quest 2—it felt like something straight out of a sci-fi movie. I even rushed home early from work when it was delivered, and I was instantly hooked, spending hours in VR until motion sickness hit me. When the Quest 3 came out, I did tons of research and couldn’t resist the idea of a VR experience that’s clearer, smoother, lighter, and even more immersive. I bought mine from Best Buy and rushed home to dive in—and wow, it’s a huge upgrade! Everything I loved about the Quest 2 is better. The passthrough feature is a game-changer as well—I found myself wandering the house with floating screens in front of me (even parked one in the bathroom once, no joke). The Quest 3 is perfect for anyone wanting to feel completely immersed in incredible games and virtual environments. It’s fun, intuitive, and absolutely worth it. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy makes returns easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is to go into Best Buy explain the situation and they understand you and work with you. I purchased my first Meta Quest 3 and I noticed it was taking less than an hr. to charge it and nothing would load and the Meta button wouldn't work. And a couple times the game play would come up to start a game. I returned the Quest to Best Buy, explained what was happening and Best Buy was more than happy to replace my Quest 3 with a new one and the replacement Quest hasn't had any issues. Thank you Best Buy for making returns enjoyable and hassle free. I buy all of my electronics from Best Buy, my laptops, iPads, phones and gaming devices. Thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful!! amazing, graphics are superior, love how light it is

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Amanda!

      Thanks for sharing your lovely feedback!

      We hope you continue to enjoy the Metaverse experience! oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned an enjoyed every iteration of the quest lineup. I have owned the 3 for over a year now, and it continually improves with each update. It is a dream come true for this 34 year old gamer kid who hardly has time to use it. From reading my study material, doing actual reports for my career as a firefighter/emt, to using actual simulators that pertain to my job. Playing games like golf +, dig vr, onward, and tactical assault VR have brought me countless hours of joy. Or to be able to simply sit back at work and watch a documentary on down time. It is a joyful machine of the future, absolutely insane to believe these exist in my lifetime.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Niqhowie!

      Thank you for the five star review!

      We are happy to know that you loved your Quest 3 headset. We love getting feedback from our customers. If you ever run into issues, please contact our wonderful Meta Store Support. We will be happy to help you. oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vr play Tabor with my son! We do die but great bonding!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi RodneyZ,

      Thank you for the positive feedback! We are delighted that you like your Meta Quest 3 and that you and your son enjoy the Metaverse together! We appreciate that you took the time to leave us a review! oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Quality difference between this and the 3S is crazy, don’t cheap out. Didn’t think there could be a crazy difference til I bought both for myself and my gf and tried them. Exchanged the 3S immediately

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there Patrick

      Whilst the 3s is still a great device for our customers, we are really glad to hear your opinions on the Quest 3.

      Thanks for the review. oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Meta Quest 3s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase I have ever made. I’m over 50 years old and decided to try it for fun. I now use it for working out daily and it is awesome. It also helps me relax when I am stressed from working all day. I definitely recommend this product.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there

      Thanks for taking the time out of your day to tell us your thoughts.

      We hope you have many more VR adventures ahead.
      oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fun and Immersive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fun and immersive. The floating menus with the mixed reality is so cool it feels like you’re in the future. Graphics are great and games are very varied.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there,
      Thank you for your great 5-Star review!

      We're so happy to hear that you're having fun and are immersing yourself inside the virtual world!

      We wish you a lot more fun adventures through the futuristic Metaverse!
      oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Son Loves It

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was so excited to receive the new Quest 3. He raved about how much better the graphics are and the overall experience is from his previous Oculus. To see the smile on his face and watch him enjoy the upgrade made it totally worth the price!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Jane

      We are so glad to hear your son is loving his Quest 3, it means a lot to us that you took the time to leave your thoughts.

      Thanks. oculus

  • Rated 5 out of 5 stars

    Meta Quest 3 – Amazing VR Experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Meta Quest 3 for a while now and it’s honestly one of the best VR experiences I’ve tried. The graphics are sharp, the mixed reality features are impressive, and the performance feels smooth and fast. Setting it up was simple, and the controllers are very responsive.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi MutazS,

      We really appreciate you taking the time to leave a 5 star review.

      We're ecstatic to hear that you're enjoying your brand new Meta Quest 3 and and all of the amazing features that it has to offer - there really is nothing better than being immersed in the world of virtual reality.

      Hope to see you in the Metaverse soon! oculus

  • Rated 5 out of 5 stars

    Love my META quest 3

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Meta Quest 3 is amazing. To my estimation slightly lighter than the 2. The unwired nature of the Quest devices is also a huge selling point to me. Some games can be played in mixed reality. This affords one the ability to know what is going on in their space, avoid mobile obstacles (toddlers), and to navigate without removing the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have VR Experience for Everyone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very close to giving a four star because the strap just isn’t the best option out there, but otherwise this quest is an amazing piece of hardware. Even as an upgrade from the second generation, the improvements are well worth the investment. The pancake lenses and 4k resolution is astounding. The upgraded graphics is also noticeable but not enough titles are taking advantage of this though. Say goodbye to custom songs on beat saber for now, still worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Most Immersive Standalone VR Headset Yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is, I think, the best standalone VR set for this price. Graphic is not bad and the mixed reality is very good. The game library is also a plus, there are so many games that you can play on this headset. One thing you might want to add to this headset is a conformable head strap.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      Thank you for the five star review! We are happy to hear you are enjoying your Meta Quest 3 headset so much.

      See you in VR! oculus

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great VR, Ok pass through

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality VR head set. I loved the increase in quality and comfort. Read a lot of reviews saying the head set was uncomfortable for certain people but I didn’t find this to be an issue at all. I would give this 5 stars but the only reason I didn’t cause of the pass through. I had higher expectations due to what the ads and YouTube reviews portrayed. The pass through seems pretty grainy especially compared to the reviews you see online from these big YouTubers. Other than that, once you get past the quality the way the interface looks with the pass though is very impressive. I can only imagine that all the apps improve with future updates and continue to improve the headset.

    I would recommend this to a friend