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Customer Ratings & Reviews

$619.99

Customer reviews

Rating 4.7 out of 5 stars with 6484 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the product's overall performance, with many noting that the headset works wonderfully. However, some customers are concerned about the battery life, specifically mentioning that the controller uses normal AA batteries.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 6,484 reviews
  • Rated 4 out of 5 stars

    Great improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improved clarity over Occulus II, the color "see through" is a big plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love watching movies with Oculus. Definitely takes you out of this world. I just wish that it was lighter for movement games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect gift for my son. He loves the upgrades available on it.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello RachelC,

      Thank you for your review and feedback, we really appreciate it! We are happy to hear that your son is enjoying his new gift! oculus

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wished that the batter would last longer but overall a very good experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holy Moly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FANTASTIC! Very realistic definitely lives up to the hype and you’re literally Batman doesn’t get any better than that!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Susie

      Thank you for the five star review! We're so happy to hear you're loving the Quest 3 and Batman Arkham Shadow! oculus

  • Rated 5 out of 5 stars

    Kids love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like kids get a lot of exercise while playing this with all the movements they have to do.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      That's great to hear! We're thrilled that kids are enjoying the experience and getting active while playing. The physical movements involved can certainly help them stay engaged and healthy. Thank you for sharing this positive feedback! If there's anything else you'd like to discuss or any other observations you have, please feel free to reach out. oculus

  • Best Buy Employee

    Rated 5 out of 5 stars

    Totally awesome

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It is super cool and really awesome to use. I would recommend this to everyone.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there JohnnyE!

      We would like to thank you for taking the time out to share your review and provide product with a 5 star rating. This is awesome!

      We are thrilled to know how much you are enjoying the Meta Quest 3 and we have no doubt you are having the best of time exploring the Metaverse! We wish you many more memories playing your favorite games.

      We hope you have a great day!
      oculus

  • Rated 5 out of 5 stars

    Oculus VR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it. It’s for every age and gender group with a variety of options.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there DizzyB, thank you for your review!

      We are delighted to hear that you and your Family are enjoying your Meta Quest 3! We hope you have many thrilling Virtual Adventures to come! oculus

  • Rated 5 out of 5 stars

    Oculus 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This technology is the next step in gaming and computing. If you don’t have a VR headset you have no idea what your missing. The Oculus is so good that if mine broke today for any reason I would immediately purchase another in the same day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rather purchase at store then online

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service! I always get very good service and the employees are extremely professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment ever!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever! Play it all the time. Even to watch my fav episodes or movies. Its like having a big screen on the go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent vr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is going to love this! I also have a metaquest 3 for myself. I use it for workouts. But he loves batman. He will love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress free

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally awesome system . I like it because it takes some stress away from hard day. Worth every penny.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello MahendraD,

      Thank you for your review and feedback, we are glad you are enjoying your Meta Quest 3 after a long hard day! If you ever need help with anything, you can always contact our Support Team via our website. oculus

  • Rated 5 out of 5 stars

    Vr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had the 2 we got this one as a christmas gift he really likes it,he said he was sooo happy after he played on it lol

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      We wish you a Merry Christmas and thank you for the five star review!

      We are so glad that you and your son are finding your new purchase from Meta worthwhile and are thoroughly enjoying it.

      We would love to hear more from you next time!
      oculus

  • Rated 1 out of 5 stars

    Best Buy will not accept Christmas return!!!!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. I HAVE SPENT THOUSANDS UPON THOUSANDS OF DOLLARS AT BEST BUY. $3,000 JUST IN 2025. A friend from Pennsylvania bought me this exact Meta Quest 3 512GB. He drove it, never shipped, never opened the box. Box is perfect. Item is perfect. He does not have a receipt as the Best Buy website was making him create a new profile over and over. Same thing happened to me at Rockville Maryland. Exactly same thing. So it is in pristine condition, never opened and he does not have a receipt. He thought I had until the 14th of January 2025. Is there nothing I can do? I'm stuck with a $500 paperweight? I don't do this stuff.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      Thanks for leaving your review. We've been looking around we can see you're having some problems with your new Quest 3, and we'd like to see if we can help you out at all!

      Although we wouldn't be able to process a refund, if there is an issue with the device itself we can certainly look into a possible replacement for you, once the relevant troubleshooting is complete, to enhance your MetaQuest experience as much as possible.

      To begin the process, please head over to Meta Store Support and open a ticket there. Once you've done this, a member of the support team will reach out to you and will help you look at possible options for you.

      Looking forward to hearing from you! oculus

  • Rated 5 out of 5 stars

    Really like it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve really enjoyed playing this! It’s really seamless and feels like I am in an alternate reality. It’s not glitchy and is really responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful product and step in the right direction

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This quest 3 is a major upgrade in visual quality from the quest . The pancake lenses give you a much bigger sweet spot so you are able to use your peripheral view without it being blurry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Limited selection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay, kind of heavy though. It gets really warm and you're limited from so many games.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Rikochi69,

      We really appreciate you taking the time to provide your feedback.

      We want all of our users to have the best experience possible, therefore, we're constantly looking to improve our products and services.

      For a full list of games for your Quest 3, please head to the Meta Store.

      Please don't hesitate to reach out to our Customer Support team if you have any questions or queries. One of our fantastic colleagues would be more than happy to assist you! oculus

  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the store customer service and the advice they provided.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Adina!

      Thank you for your review and wonderful feedback.

      We hope you continue to love the Metaverse experience ahead. oculus

  • Rated 5 out of 5 stars

    Fun for the whole family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hours of fun. My kids and I enjoy every minute on this device. Games quickly become full body workouts so major plus as an adult.

    I would recommend this to a friend