Customer Ratings & Reviews
- Model:
- 899-00583-01
- SKU:
- 12223940
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's strong overall performance and beautiful graphics, with many also praising its comfort, good VR capabilities, and impressive mixed reality features. They appreciate its good resolution and relatively lightweight design. However, a significant point of feedback is the battery life, which customers feel could be better. Additionally, some users suggest improvements to the head strap.
This summary was generated by AI based on customer reviews.
Not as great as I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Myself and my daughter both had massive headaches within a few minutes of use. Doesn't seem to bother my son though. I have read the reviews suggesting that purchasing the elite strap helps make it more comfortable but after spending $500 for the system, I'm having a hard time justifying spending more on the accessories. It should have been included since this appears to be a fairly common issue. Also, the headset does not form a complete seal around my face, there is a gap at the bottom. If I try to reposition the headset, the images become blurry. And finally, I have to agree with other reviews, the mixed reality resolution is pretty bad. Very grainy. Overall, I didn't buy this for me but disappointed that we're not all able to enjoy and for the price, not really worth it.
No, I would not recommend this to a friend- Cons mentioned:Price
Not that great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Visuals are not that great and just about everything cost money. Games looked sad and cartoonish. Might be that expensive but things add up making it expensive.
No, I would not recommend this to a friend Not bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mostly good for 1-2hours then it’s getting discomfort for the eyes.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi Arslan!
We're sorry to hear about your eye discomfort. We'd recommend you changing IPD setting on Meta device to the point where your eyes feel comfortable. This would ease bad eye strain, which would make you play comfortably longer. We further recommend giving this -Meta's public article on IPD and lens spacing on Meta Quest- a read., to learn more about IPD setting and how to change it.
Happy Gaming!
Expected a little more
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good but i was expecting a bit more For example on quality of the cameras and definition And when i was charging it it overheated 2 times
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hey there CarlosF! We can see that your headset overheated while charging: we'd like to look into this with you, so don't hesitate to contact our support team at meta.com/help/support/quest/, we'll be glad to give you a hand!
Eh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I played it for a couple days and got super bored after doing everything I could on it, made me nauseous after playing to long so I stopped
I would recommend this to a friendGreat potential, awful support. Buy a Pico instead
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device stopped charging after 3 weeks of use. After a year of fighting with Meta to replace both the headset and the Elite Strap that I had purchase, they responded with "Your device is now out of warranty and can only be replaced for $459.99." Unreal that they refuse to support their launch day customers that experienced charging issues so early on. 1/5 stars for what would have been a great device. Meta support is AWFUL.
No, I would not recommend this to a friendA great product absolutely ruined by poor QA
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Quest 3 is absolutely amazing: if you get a solid unit. My first headet had white dots in the screen, my second unit had a nosepiece on the facial interface that came loose during use all the time, and my third unit has what appears to be a hair or dust under the screen. My other VR headsets don't have this issue (PSVR 1and 2, Quest 2). Meta's customer support tried to troubleshoot, but the stress of having disfunctional units is not allowing me to continue trying out the Quest 3 for now.
No, I would not recommend this to a friendSave your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price or the trouble at all. The color pass through is the only beneficial feature compared to the Quest 2. I've had more trouble with this headset than I ever have with the Quest 2. It crashes and disconnects constantly.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey JaredD,
Thanks for the feedback. We think the Quest 3 is an amazing upgrade and it's unfortunate that you haven't had the same experience. We hope to keep improving as we go!
Quality product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So i got the system set up and it will not allow me to redeem ASGARDS WRATH 2 for 12/15/23 release. Support was mot much help. May exchange or return.
I would recommend this to a friendGet the extended insurance!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The kids enjoy playing it, however, I’ve already had an issue with the cooling system and need to return it for replacement.
I would recommend this to a frienddecent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.front heavy, and needed face pad upgrade, was to scratchy.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hello Chris,
Thank you for the review. We understand that you are having some suggestions with the hardware of Meta Quest 3. We would suggest you to share your requests and suggestions for improvements to hardware in the Ideas page. While we can't always respond, we love hearing them. The product teams watch for the hottest ideas, so make sure you vote and comment.
Game Graphics are Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The games are not very good and have Lame Graphics even when you pay for them, but the kid still loves it so far. The racing game we played was unbelievably bad.
No, I would not recommend this to a friendgood if you do not need support
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great unit, with inferior support. I will never buy a META product
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi MIOcaso
We are sorry you that we didn't provide a positive experience. Please contact us via our website so we can make things right.
https://www.meta.com/en-gb/help/quest/
Darryl
I am sticking with quest 2
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to upgrade to the new quest. But it is slower at loading games and has more glitches than my quest 2. PC Visuals are only slightly better imo. Better tracking but eh from me.
No, I would not recommend this to a friendDon't purchase for your 10+ kid
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy a MetaQuest for your kids if you actually want them to have a game they can use. They are unable to use gift cards, have money gifted to them or share purchasing power. Then as a parent you can gift a game but not add-on bundles and are forced to spend 100% more for a purchase. Customer support is utterly useless. The "free game" that comes with it is not avaialble for minors to use/purchase, even with parental approval. They have removed all ability for parents to actually have a choice in what their kids use - they can only approve what META says they can approve.
No, I would not recommend this to a friendNot for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you previously had the oculus two that was quite versatile for people that are non-gamers, you will be disappointed in this product. It specifically revolves around gamers and has very little VR options for non-gamers.
No, I would not recommend this to a friendHardware spec improved games still suck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hardware has improved for sure but where is GTA SA?.... Another over promise and under deliver Meta has done here...
I would recommend this to a friendReturned quested
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t as good as I thought it would be definitely was a upgrade but I guess my expectation were too high so I returned
I would recommend this to a friendOkay device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all the Meta 3 is a good device but I had to return mine because the screen keep blacking out.
No, I would not recommend this to a friendStick with the quest 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up sticking with my Quest 2. The screen is better, but didn’t notice much difference otherwise
No, I would not recommend this to a friend