Customer Ratings & Reviews

Love it. Great graphics and is so fun. My kids love it.

The Meta Quest 3 is fantastic. It opens up a new world of entertainment. I'm new to this format so I haven't begun to see what this hs to offer. I'm extremely impressed with what I've seen so far. Also the Mooresville gent that sold me the unit is very knowledgeable, courteous a pleasant associate to do business with.

It works perfectly and is such an upgrade from my last headset. I used the rift s and the cord would get tangled easily.

Fantastic experience — fun and convenient for parents with infants.

Very fun to play , Beat saber is a must keeps you on your toes & bunch of awesome songs

Great screen quality and size of sticks. Battery life is great

Escape to another world, right from the comfort of your home. This updated model is great for MR titles.

My grandkids make me laugh watching them play with it.

Fantastic item fun to use and play with. The basic head strap is a little lacking in support but still useable

Awesome is my name and my name is awesome so awesome that it is awesomest

I bought this headset because I tried a friend’s 3S and enjoyed the experience, but wanted the extra visual quality of the 3. In my opinion, the better resolution, additional storage, and better ergonomics and weight distribution were worth the premium. However, don’t expect 4k like your TV but it is a bump in image quality over the 3S. Overall I found the 3 to be a better experience than the 3S if the extra $200 isn’t a concern. I primarily used it to workout on an app called Supernatural which was a great experience. Sorry I had to give that up when ultimately I had to give up on the Quest all together, it was fun. That’s where the fun stopped though. In the end, I gave up on this product because I purchased and had to return 5 units within a three month period due to malfunctions that I was unable to resolve through online research, trial and error, and Meta customer support (useless). I found instances online of people experiencing the exact same issue without any resolution, so this is not isolated. Ordinarily, I wouldn’t give any product more than three strikes, but I enjoyed the user experience when it worked as it was intended enough to keep trying (to a point). I had a couple of different issues, but it went like this: it would be fine for a few uses in a one to two week period, then randomly it would display a message onscreen that it had lost its ability to track in space with an option to continue without tracking or power off, but it also lost connection with the controllers so there was no way to interact. This left the only options being to either sleep or hard reset. Neither of which solved the issue. It would simply turn into Groundhog Day, the controllers were also inoperable and would vibrate every few seconds. At that point, restarting and/or doing a factory reset would solve nothing and ultimately end up bricking the headset. This happened with 5 headsets over a 10-12 week period purchased from two different Best Buy’s. I just lost faith in the quality control, the reliability of the product, and Meta’s willingness to address its shortcomings. Let me also say that this does not at all reflect on Best Buy. I couldn’t be happier with their service and policies. This was a trying process and everyone I dealt with at both the Concord and Portsmouth stores in New Hampshire made it as easy as possible aided by the policies they maintain for their customers and members.

Worth the buy, I came from the quest 2 and I love this one.

This is an awesome VR headset. Recommend getting a new strap, the one that comes with it gets a little uncomfortable after a while. I use the link cable and connect it through Steam on my gaming PC mostly but the stand alone games are fun as well.

Extremely happy with the user interface and experience, has made gaming and videos more enjoyable.

Thumbs up enjoy using entertaining happy receiving

This product is very enjoyable and reliable in many ways.

I love my quest 3 so much better then my queat 1 and 2

It’s really fun for games and I feel like it would be really useful in the work even for new jobs and things of the sort! 10/10

It's a good product, I like how movies and video games look on it.

Love this product. Keeps me entertained for hours. I’m not super tech savvy but was very easy to setup and understand how to work.