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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6393 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 6,393 reviews
  • Rated 5 out of 5 stars

    Amazing VR experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time using VR headset and the experience is amazing. I use it for workouts, fun games, watching videos or even as my virtual desktop. The immersive experience is something that I never thought would be that good. Allows me to remain undistracted while I work.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there, We are so pleased that you are having such a positive experience with your Quest 3! We hope that you continue to enjoy the immersive world of VR! See you in the Metaverse! oculus

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good but has some down sides

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good It's good the graphics are good it's fun to use. Bad It's difficult to use. It can be uncomfortable to wear. I know people who get motion sickness when wearing. I personally don't get motion sickness, but I have heard of other people do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Vr gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vr is the new gaming keeps you out the gym but you still gives you your work out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta Quest review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its better than the regular video games because it requires the person using it, TO GET UP AND MOVE AROUND!!! So they're not just sitting gaining weight and losing muscles from sitting for hours on a video game!!! GAME CHANGER!!!SERIOUSLY!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pancake lenses are far superior to the quest 2/3s. It solves all of the blurry focus issues i always had that required constantly adjusting. Putting these on feels more like putting on goggles rather than a finicky headset.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there, thanks so much for taking the time to leave such an amazing review!

      We're so glad to see that you're loving your new Meta Quest 3 headset and we hope you can continue enjoying it with every new world you explore with access to better vision! oculus

  • Rated 5 out of 5 stars

    Amazing in every way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Meta quest 3 is absolutely amazing! I have tried other VR headsets before and this one tops them all! The quality is absolutely amazing. I don’t think you will get any better than this far as VR goes. Also, you had amazing tipping and handling. Nothing was damaged and the box was in perfect condition. I always get good quality stuff from Best Buy and rarely have any issues. If you have never played VR before the Meta quest 3 is the thing to get!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Dustin!

      Thanks for taking the time to leave us a great 5-Star review!

      It's always great hearing from veteran VR users on what they think about our devices, and we have to agree that the Quest 3 is a fantastic piece of kit!

      We are glad to have you exploring the Metaverse with us, and we look forward to what you discover next on your future adventures! oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Meta Quest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome love the meta quest 3 I bought one as a gift

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello LarryH!

      Thanks so much for sharing your experience! We're thrilled you’re loving the Meta Quest 3 and that you chose it as a gift. We hope it brings endless fun, adventure, and immersive moments! oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson is very happy with it. The customer service was great!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Ruth!

      Thanks for leaving us a fantastic review on your grandsons new Meta Quest 3, we really appreciate it!

      We are glad that you had a great time with the amazing team over in Best Buy, and we are thrilled to have your grandson join us in the Metaverse!

      We are sure he will have a great time exploring the immersive worlds of VR, as there is so much to discover and so many adventures to go on! oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A needed upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset! A definite upgrade from the last Quest. Worth the price.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Benjamin!

      Thanks for your kind words, we appreciate your feedback!

      We definitely agree with you, the Quest 3 is a big step up from the previous Quest and we hope that you can continue to enjoy it as much as we do!

      Have a lovely rest of your day. oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase would recommend very good starting point for Vr gaming

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there Leighton!

      Thanks for your kind review! We appreciate your feedback. We hope you can continue to support us in the future and have a lovely rest of your day! oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son he loves it. I do it once in a while. It’s a really fun unit would recommend.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there Cara,

      We're glad to hear that you and your son have been enjoying your experience with the Meta Quest 3 so far, and we really appreciate your five star review!

      It's great for all ages, and we hope to see you in the Metaverse soon! oculus

  • Rated 5 out of 5 stars

    Great experience for everyone, even older folks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning. Very excited about the potential for VR use. Headset is easy to use, but can feel a bit bulky and heavy on your face. Planning to get a battery pack to offset the weight and lengthen playing time. Glad that I chose the more pricey Q3, not only to have more memory, but because it comes with 6 months free trial of Meta Quest games. Also glad to see some good high quality games that are free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The updates are worth the purchase!!! The image and quality of the games and video/cameras is a great improvement. the head set is lighter too.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      We're glad to hear you're loving the upgrades Meta Quest 3 has to offer! Thanks for the five stars, Raquel! oculus

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Meta Quest 3 512GB Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly updated from the original. User friendly experience. Comfortable fit. We love it.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thank you so much for taking the time to leave a review! We're so glad to hear you find your new Quest 3 comfortable, and that it's user friendly for you! oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Meta quest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much a d my kids love it a ton , we play games on it and i watch tv on it , such an amazing device

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello TommyM!

      Thanks so much for sharing your experience with Quest 3! We're thrilled to hear it's a hit with both you and your kids, from gaming adventures to kicking back with your favorite shows, it sounds like you're making the most of everything it has to offer. Here's to many more epic play sessions and cozy movie nights in VR! oculus

  • Rated 5 out of 5 stars

    Meta Quest 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with the Quest 3. I've noticed several improvements over the Quest 2. Only real negative thing to say would be the battery life, but that is to be expected for a device this powerful.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi MichaellH

      Thank you for the five star review! We're very glad to hear you're pleased with your new Quest 3, definitely an upgrade from the Quest 2!

      We hope you continue to enjoy your time roaming the Metaverse and if you ever need to upgrade your battery life, you can look into picking up an Elite strap with a battery to maximize your playtime.

      On the off chance you run into some problems with your device or just have some questions you'd like to throw our way, then you can always reach out to our Meta Store Support team and they'll be more than happy to help out any way they can.

      Thanks again and have a great day in the Metaverse!

      oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for everyage. Every level. Every hobby.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a tv, game console, computer, cell phone all in one. Amazing quality, and the safety features really sealed the deal!!!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there! Thanks for taking the time to leave this excellent 5 star review.

      We really appreciate the positive feedback and are thrilled to hear that you've found so many uses for the device. Not bad for such a small device! oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My sons love this item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 off these for both of my sons, they love them. I looks like a lot of fun.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Eugene! Thanks so much for the five star review. We're so glad to hear your sons love their headsets. We'd definitely recommend borrowing one for a while to see what you're missing! oculus

  • Rated 5 out of 5 stars

    Quest 3 is fire!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Quest 3 is amazing! So much faster with better graphics than the Quest 2. Mixed reality is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Should have bought one sooner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immersive, fun and crisp graphics. Set up was easy. My only issue so far is neck discomfort from the weight of the device. I do have preexisting neck issues, so anyone with neck issues should try it out before purchase. There are also many types of games and uses for it. I can see it being put yo use a lot. It would be a great gift for an older person as far as the social aspect and being able to play games with others.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thank you so much for taking the time to leave a review!

      We're glad to hear that you've been enjoying the amazing features of your new Meta Quest 3!

      We hope that your neck discomfort will lessen overtime as you continue to explore the wonders of the Metaverse! oculus