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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6393 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 6,393 reviews
  • Rated 4 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and download games, but setting up another profile for a second user has been difficult and the verification codes sent to their email never arrive. Graphics are great and the sound really lets you be fully immersed.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Lauren!

      Thanks for the great review for your new Meta Quest 3!

      We are thrilled to welcome you into the Metaverse and we look forward to seeing where your adventures take you!

      If you need a hand getting another profile added to your headset, come on over to the Meta Quest Help Center, there you can check out our helpful articles or get in touch with our support team for assistance! oculus

  • Rated 4 out of 5 stars

    Amazing Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, but battery life is not great, dies after a short time, and takes a long time to charge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Is it real or not??

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing game and the graphics are unreal. What a step up from typical game play! Wow

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello DuaneE!

      Thanks so much for the awesome review! We're thrilled you’re loving Quest 3. Our team will be over the moon to hear your feedback. Here’s to more jaw-dropping adventures ahead! oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    excellent purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. state of the art graphics...happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Quest!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Vr/Mr headset! Couldnt be happier with purchase. Games look incredible and the color pass-through while being a little grainy allows me to search the web or watch youtube videos while watching a real TV. Can grab the window and position it so i can multi task. And soon Meta is going to release augments where you can place them around the room and have a calender etc. on walls tables etc. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun gaming but different

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have enjoyed the gaming experience. It is very different than other gaming using a joystick/controller. There definitely is a learning curve to overcome but doable. I would definitely buy it again.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there, we are thrilled to see that you are enjoying your head set! The VR world can take some getting used to, but is always worth it for hours of entertainment! oculus

  • Rated 5 out of 5 stars

    Quest 3 to use as a large screen for my laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Meta Quest 3 solely for the ability to be able to have a large screen when I am on travel. It connects easily to my mac and is an awesome setup to work more productively when I am not at my desk.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there Trace

      The ability to have a large screen TV in your backpack is such a creative use for the Quest 3!

      Thanks for the review. oculus

  • Rated 5 out of 5 stars

    I love this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thoroughly impressed with the Quest 3 (512GB). The value proposition is undeniable: instead of incurring significant expenses for brief, 30-to-60-minute play sessions at external venues, securing your own headset offers total freedom. This ownership grants maximum immersion and unlimited playtime, making it the definitive choice for serious VR enthusiasts.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi ShaniqueP

      Thank you for the five star review! It's great to hear that you're having such a good experience with the Quest 3 and enjoying virtual reality. We agree that its a much better value to own your own headset and have the freedom to play and do what you want! oculus

  • Rated 3 out of 5 stars

    Children make this thing annoying to use!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I each have one of these. So far, they have worked really well. My/our biggest complaint is not with Best Buy or the headset, but with the online play. There is a lot of content that we enjoy, BUT, all of the 'open' multiplayer areas are flooded with children. And of course, there are no parents monitoring what these kids say or do. Seems as though the parents just bought these for their kids to serve as electronic babysitters. So, you have tons of kids running around, screaming obscenities, acting like heathens, and totally destroying the experience. And the bad part is, there's no settings to keep you in 'adult' areas away from the kids. It totally ruins it for us. So, unless you only want to play/use content that is set up for solo players, be prepared to be overrun by unsupervised children as young as 5 years old in the games/open areas screaming obscenities and being as vulgar as they know how to be. Anything and everything that is set up for open use multiplayer is child infected. There are no settings to go to an "adult area" only to keep you away from the children. It really ruins the experience!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The Meta Quest 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real good, only problem is that i cant use it longer while stand alone wuth it

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Omar,

      Thank you for leaving a review on the Meta Quest 3. We're so happy to hear that you are finding the headset to be real good.

      We wish you a continued great time in the world of VR! oculus

  • Rated 5 out of 5 stars

    Best VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome VR EXPERIENCE great games fun to play , at a great price thank you !!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Buy it!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is way better than the quest 3, speed, graphics, and confort has improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta get more

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So entertaining, and fun for everyone in the family!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Meta!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Meta 3! I was hesitant when I purchased it because I thought it wasn’t for adults but there are so many great programs! I use it for exercise every morning, travel to places I’ll probably never visit, and just enjoying some of the relaxing and stimulating programs I downloaded! One thing though… buy a more comfortable head strap…

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey PeggyV, thanks for taking the time to leave a 5 star review. We really appreciate it.

      We're delighted to hear that you're enjoying your Quest 3 and all of the fantastic features it has to offer.

      From gaming to sports and entertainment, the possibilities are endless!

      Hope to see you in the Metaverse soon! oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Big step up for Quest 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pass through mode is night and day different from Quest 2. Graphics and processing are way better. Very happy with this unit.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there!

      Thank you for the wonderful review.

      We hope you continue to enjoy the experience ahead with your Meta Quest 3. oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is so amazing. Graphics amd realistic viewcbis incredible. Csn use the unit for movie and videos, so not just for ganes. Can stop using this ubit.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there!

      Thank you for your wonderful feedback and review.

      We're glad to learn about your experience so far and hope you continue to have an immersive journey! oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome device with range of use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t realize how much fun I would have with this but very good product. 5/5

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Owen,

      Thank you for the awesome review! We're thrilled that you're loving your new Quest 3 as much as we do and we hope that you continue to have an amazing time in the Metaverse! oculus

  • Rated 5 out of 5 stars

    100% recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great VR headset I have had no issues with it and has been running great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Extremely satisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my meta 3. I’m hooked and use it everyday. I do recommend the addition of the comfort strap for the headset if you play it as much as I do. I will be buying another one so I don’t have to share.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi RobertP

      Thank you for the five star review! We're so glad to hear you're enjoying your new Quest 3 and even considering getting another one, we understand, it's just too good to be sharing!

      We hope everything within the Metaverse is meeting your expectations and welcome you with open arms to the Meta family and just remember, if you ever need a hand or have any question regarding the Quest or Metaverse, you're always welcome to contact our support and we'll always do our best to support you through whatever you need.

      Thanks again for the review and we hope you have a great day gaming!

      oculus

  • Rated 4 out of 5 stars

    Kids love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it. You are really immersed into the games. And even I found something to play on it. I do wish there were more games for 8-11 year olds to play other than the VR social worlds. And the headset battery only last for about 1.5 hrs on the factory setting. I also didnt realize chrime cast was needed to cast to my TV despite having a samsung smart TV.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Brandi!

      Thank you so much for your review and your feedback! If you ever need help with anything, don't hesitate to contact our Support Team via our website.
      oculus