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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6403 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 6,403 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Family fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun and entertaining for all the family and it keeps you active

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Jaylove

      Thank you for the five star review!

      oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product and Great finance option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helps connect to friends and great for viewing videos

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Anthony,

      Thank you for the five star review!

      We are happy to know that you loved the Quest 3. We love getting feedback from our customers. If you ever run into issues, please contact our wonderful Support team. We will be happy to help you. oculus

  • Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes I wonder if I shouldn’t have bought it, because now my husband plays with it in our free time — but for me, the most enjoyable thing is definitely watching YouTube.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Gunel!

      Thanks for the awesome review! Sounds like Quest 3 is a hit in your household, even if it’s stolen a bit of your husband’s attention! We're thrilled you're loving YouTube on it. Here’s to more fun (and maybe sharing the headset once in a while)! 😊 oculus

  • Rated 5 out of 5 stars

    VR Enthusiast Approved

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset with better visuals than the quest 2 and the pancake lenses make a huge difference. The quest 3 also finally has an adjustable ipd wheel finally. Plus the depth sensor is amazing when it comes to mixed reality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bit pricey but not unexpected .hours of fun. Great product

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi JoB1

      Thank you for the five star review! We're glad to hear you're pleased with your new Quest 3, and having a great time exploring the Metaverse!

      We hope you continue to have great experiences on your travels and if there's anything we can ever help out with or if you have any questions, then feel free to reach out to our Meta Store Support team at any point and they'll be happy to help out in any way they can.

      Thanks again and welcome to the ever growing Meta Family!

      oculus

  • Rated 4 out of 5 stars

    Quest 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Not to hard to figure out and comfortable to wear. No wires makes it a huge plus.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Arthur!

      Thanks for taking the time to leave us a great review for your new Meta Quest 3!

      We are thrilled to welcome you into the Metaverse, we are sure you will have a blast exploring the many immersive worlds of VR with us! oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Meta 3

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a awesome headset kids never put it down im yet to play it because i can never get it out there grasp i seen how intense it is thanks best buy for this great product and purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta quest 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love these VR headsets. I now have three in the house and they no longer have to fight over who gets a turn.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey IraW!

      We're thrilled to hear that your kids love their VR headsets!

      Having three headsets in the house is incredible because not only can your kids enjoy the Metaverse at the same time, but they can also play and enjoy the wonders of the virtual world together.

      We hope you and your kids have a fantastic day and we wish them all the best on their virtual adventures in the future! oculus

  • Rated 5 out of 5 stars

    Excited

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good. Adjusting the headset takes some time. Not sure about battery life yet. Will get the knuckle strap for the controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Ready Player 3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it’s great! Definitely an upgrade over the Quest 2 - good storage space, looks sleeker, and more comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    excellent very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent very good,It's a really good and fun thing to hang out with

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there Jacob!

      Thank you for taking out time to give your wonderful review!

      We hope you continue to have a blast in the Metaverse and get the best experience out of the magical world of VR. oculus

  • Rated 4 out of 5 stars

    Good product but poor battery life

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, but the battery life is not so great. Need to plug it in after an hour of use.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey RishG,

      Thank you so much for taking the time to share your experience with us about your new Meta Quest purchase.

      We just thought we'd share the battery expectations from our own website, so you can compare it with what you're getting.

      Up to 2.2 hours of usage on average
      Gaming: 2.4 hours of usage on average
      Social: 2.2 hours of usage on average
      Productivity: 1.5 hours of usage on average
      Media: 2.9 hours of usage on average

      As with most battery powered devices, battery life is dependent on various factors, such as device settings, usage, age of battery, Bluetooth usage and wireless conditions.

      If you find that you're only using your Meta Quest for gaming, but you're getting far less than 2.4 hours on average, please feel free to click contact us on the Meta website where our amazing 24/7 support team will work with you to determine what is causing this.

      Thanks again for the review! oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect good for everything and would recommend to every one

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      We appreciate your kind words Bryan!

      We aim to make immersive experiences feel real, with brilliant color and rich surround sound, we are glad that our efforts haven't gone unnoticed and it gets even better when you connect your Meta Quest 3 to a PC. If you have not tried PCVR yet, you're in for a treat!

      There's infinite possibilities in the Metaverse, we're sure you can't wait to jump back in and we'll see you there!


      oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! This thing is way better than the last one I had

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Raymond,

      Thank you so much for the kind review. We are thrilled to know you are loving your new Meta Quest 3. We hope that you find all of the best experiences suited to your personality in the Metaverse! oculus

  • Rated 5 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset great quality. Good feel tracking is really nice out. Ready to play right out of the box and more then good enough to run off computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best one. My children are delighted. The quality is top notch.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thank you so much for taking the time to leave a review!

      We're so glad to hear that you've found your new Quest 3 to be the best and that your children have been having such a great time with it!

      We hope that you and your kids continue to have an awesome time as you all explore the endless wonders of the Metaverse! oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Best Buy!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and my nephew loved it. They had in ready to be picked up within the hour. Great service

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there, Crissy! Thanks for the great review. We're so glad to hear your nephew has been enjoying the headset! oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service awesome product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The store associate went out of his way to help me out. The first Oculus 3 was faulty and I went back to exchange it was fast and painless. Love shopping at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and fun to use. Working with no problems.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      Thank you for the five star review! We're very glad to hear you're loving your new Quest 3, and welcome to the Meta family!

      There's a lot out there in the Metaverse for you to sink your teeth into and enjoy whether it'd be becoming Batman for the day or trying your luck as a bouncer for a nightclub, it's all there waiting for you!

      We hope your experience continues to be seamless and amazing but if at any point there's a problem you're running into or if you just have some questions you'd like to throw our way, then you're always welcome to contact our Meta Store Support team and they'll be happy to lend a hand any chance they can.

      Thanks again and we wish you a great day ahead!

      oculus

  • Rated 5 out of 5 stars

    VR is GETTING GOOD!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW ! Next level VR We own the quest 2 and this is a GIANT Leap forward. Play First Encounters and you will be hooked!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi sirisles

      Thank you for the five star review!

      Chrissy oculus