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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6405 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 6,405 reviews
  • Rated 3 out of 5 stars

    Worst Battery! Awesome Technology!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest complaint is the battery life! The battery breaks down quickly. We haven’t went through 2 metaquests so far. Over all game system is pretty neat with the technology. The material is very cheap and designed poorly. White gets dirty fast and although you can clean it, it’s a process.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there, Felicia! Thanks for providing your review. We really appreciate all of the device feedback that you've provided.

      The expected playtime of the device with a full charge is around 2 hours. However, the battery life will vary depending on use. Some features, such as increasing the refresh rate, may consume more power, depleting the battery faster. That being said, if you are receiving anything less than 90 minutes of battery life, please reach out to our Support Team so they can look further into this for you.

      We do understand the device's white exterior can certainly gather dirt at a fast rate. If you haven't already, we also recommend visiting our "Clean your Meta Quest devices" article on our website for all the best practices to follow on keeping your device clean!

      If you have any other issues or queries, please don't hesitate to contact support. You can find them on the Meta Quest Help Center on our website and they'll be more than happy to help!


      oculus

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Quest 3 resolution is a major upgrade and noticeable difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely WOW!!! It's so like I'm in the game!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG!!! I have never experienced anything like this before. This is so much fun and interactive ways to play or just to relax. It has so many features and games to play or just for enjoyment. The colors are ridiculously vibrant and so real like im actually there. I love it and would definitely recommend it. It's never ending fun!! It will not disappoint and a must have.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Elsie

      Thank you for the five star review! We cannot even begin to tell you how incredibly thrilled your review has made us! We are so delighted to hear that you are having a blast with your new Quest 3 headset! We can tell that you are taking advantage of every single feature!

      Your kind words and feedback have absolutely made our day, this is exactly the type of experience we aim to deliver to our amazing fans like yourself! We hope to keep bringing you more unforgettable VR experiences in the future! Like you said, never ending fun after all :)

      Thank you for such an incredible review, we hope you have an awesome day!

      Meta Support oculus

  • Rated 5 out of 5 stars

    Awesome but still needs time to be great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device but still lacks full support from most devs. Its definitely a huge step up from the quest 2 but i wouldn't pick it up immediately if you plan on upgrading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks cool runs great. My nephew is happy with the purchase.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey!

      We're delighted the device is running as intended and that your nephew is enjoying the new Quest. We hope you both can continue to enjoy your new product.

      Have a wonderful rest of your day. oculus

  • Rated 5 out of 5 stars

    My Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headset cost a pretty penny but it was worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next level of gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ! So worth the price. Vr needs to be experienced by all gamers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I recommend them excellent purchase, they never fail me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quest

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love this game . Must have and easy to use. So many fun games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth graphics comfortable headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are super smooth, great upgrade from the quest 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my teenage son and he loves it. Very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta Quest 3

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! It’s very lightweight and fun to play/use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This truly exceeded all of my expectations. I would highly recommend the quest 3 to anyone looking to get into VR or AR. Very reasonable price to entry. Great value!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My favorite store !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was Nice and always a pleasure to do business with Best Buy , this product is been great so far as well as all the other products that I have bought from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset, amazing quality on games and the batman game is one of my favorite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade. I can be Spider-Man!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The play is tangibly more immersive. I use it for work when I need multiple screens, and the words are sharp. The lightness of this headset is a huge positive. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good vr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vr headset for the price good graphics butnot for pc vr

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there JorgeP, thank you for the 5-Star review we really appreciate it!

      Thanks for the feedback and we are glad you are enjoying your VR experience with us.

      Hope to see you in the Metaverse soon! oculus

  • Rated 5 out of 5 stars

    Meta quest 3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and plays very well awesome vr experience...

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there Brown!

      Thank you for taking the time to review the Meta Quest 3 that you have recently purchased. We appreciate your kind words and the 5 star rating you gave our virtual reality headset.

      We are thrilled to know how much you are enjoying your new Meta Quest 3, and we have no doubt that you will have many more memories and great experiences exploring the Metaverse!

      We hope you have a great day, Brown! oculus

  • Rated 5 out of 5 stars

    More than you think

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up! Great graphics, very immersive with a variety of things to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Funnnnn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fun to play with will buy again for sister to play

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thank you so much for taking the time to leave a review!

      We're so glad to hear that you've been enjoying your new Meta Quest 3!

      We hope that you continue to have an amazing time exploring the Metaverse and that your sister will enjoy it just as much! oculus