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Customer Ratings & Reviews

$619.99

Customer reviews

Rating 4.7 out of 5 stars with 6495 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the product's strong overall performance and beautiful graphics, with many also praising its comfort, good VR capabilities, and impressive mixed reality features. They appreciate its good resolution and relatively lightweight design. However, a significant point of feedback is the battery life, which customers feel could be better. Additionally, some users suggest improvements to the head strap.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 310 Showing 6,181-6,200 of 6,495 reviews
  • Rated 3 out of 5 stars

    Review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall experience was good. It was just too heavy for my neck. It gave me a very sore neck so unfortunately I had to return it.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi CFord,

      Thank you for the insightful review!

      We're sorry to hear that the headset was too heavy for your neck. Your feedback will help our development for a more comfortable and immersive experience.

      For now - We do offer the elite head strap which adds additional support and distributes the weight of the device more evenly.

      We hope that you can return to the Metaverse in better comfort in the near future! oculus

  • Rated 1 out of 5 stars

    It was not what i expected for my work interaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the Meta Quest 2 for four weeks, I have myopia and astigmatism, and this device gives me headaches and neck pain because it's heavy, and having to constantly turn my head to navigate within different platforms is simply annoying. Honestly, I think it needs more improvements overall, and I'm not just talking about the system's interaction; I'm also referring to access to menus and apps. I don't think it has as much functionality as simple AI-powered glasses, which you can find on the market at a more affordable price.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Asgards Wrath will not download

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asgards Wrath will not download. Looking online this is a problem for many

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great & easy game to play, needs to get better on the head sets straps

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coll stuff but didn't work with my 50 series gpu, a bit disappointing.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      Thank you so much for taking the time to share your experience with us.

      We totally get it! it can be a bit disappointing when things don't go as planned. But we're here to help you enjoy the PCVR world to the fullest!

      If you'd like to use Meta Quest Link to connect your Meta Quest headset to a Windows PC, please start by reviewing the compatibility requirements.

      We would love for you to check out our public article, "Learn about the Windows PC requirements to use Meta Quest Link," where you can see all the supported GPUs for Link.

      We hope this helps! If you're having trouble with any of our supported GPUs, please don't hesitate to reach out to our dedicated Support Team. oculus

  • Rated 2 out of 5 stars

    works well when it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well when it works but extremely temperamental with link cable; meta updates often cause connection problems.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there, thanks so much for taking the time to leave a review!

      We're so glad to see that you're enjoying the Meta Quest 3 headset and we want you to know that if you need any support you can contact us through our online website! oculus

  • Rated 3 out of 5 stars

    Facebook Meta is not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am converting from QUEST 2, getting the account converted is not working, Facebook is a nightmare to get hold of.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      First of all, congratulations on upgrading from your Quest 2 to the Quest 3! We know you're excited to convert over your account and we definitely want to help with that.

      Any previous purchases you have made are attached to the Meta account itself, and not your Quest 2 headset, so if you're not seeing your games on the new headset, it would suggest you've not logged in to the new device with the same account.

      We'd love to have a closer look at your account to confirm this for you however, so please don't hesitate to reach out to us via the Meta support channels where a lovely member of our 24/7 staff will be more than happy to get this resolved for you so that you can get back into the Metaverse on your upgraded device! oculus

  • Rated 4 out of 5 stars

    Totally worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weight isn’t as balanced as I would expect but the rest is above expectations

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Make me sick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech but comes with physical side affects. Headache, dizzy, and nausea. Very heavy on the head. Battery doesn't last long. Probably why you see extra battery packs on the market.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too hot for comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only saying because I own both. But the oculus 3 gets hot and you can feel the heat. Something that close to my son’s face and it could blow up and gets hot?? My son could play the oculus 2 for hours and it not get hot. And the oculus 3 is double the price of the 2. I got it brand new and not really happy with it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Oculus 3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its had a few glitches but over all i am happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Im satisfied !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice!! Makes exercise fun and golf games is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids and I love it, We enjoyed it . Thanks Best Buy

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad on battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible battery life only 35 minutes and dies out

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey AnnetteM!

      Thanks for your review. Your Quest 3 should definitely last a lot longer than 35 minutes , we'd love to take a look at this and help you get a fix for that poor battery life!

      Thanks for your feedback, we hope to be in touch soon! oculus

  • Rated 3 out of 5 stars

    VR headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my First experience with VR and I was pretty mind blown I didn’t realize we had tech like this, pretty fun for watching movies and any type of media but honestly not a fan of Vr gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to set up, but the head band is uncomfortable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only recommend if you're a hardcore VR guy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really not that much better than the oculus quest 2

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can be frustrating to get used to but great overall

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay to buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine for a while now the ear bud is not working

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Brandi, thank you for your review.

      We can see that your headset audio is not working as you expect it to. We know how important clear audio is to stay immersed in the Metaverse.

      As this is the case, we would highly recommend contacting our support team via our Meta online help center. One of our advisors will be able to ask you some questions about your specific issue and get you the best assistance available. oculus

  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still makes me a bit dizzy but I'm older lol. Very realistic

    I would recommend this to a friend