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Customer Ratings & Reviews

$689.99

Customer reviews

Rating 4.7 out of 5 stars with 6459 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the product's overall performance, with many noting that the headset works wonderfully. However, some customers are concerned about the battery life, specifically mentioning that the controller uses normal AA batteries.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 268 Showing 5,341-5,360 of 6,459 reviews
  • Rated 5 out of 5 stars

    Best Purchase Ever

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most wonderful experiences, best purchase ever! I highly recommend the larger memory one if you have your own media to use offline

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grindhearted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s definitely a cool device just gave me motion sickness

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi CarlW,

      Thanks for taking the time to provide your feedback.

      Here at Meta Quest, we take health and safety very seriously. Could we ask you to reach out to our Customer Support team so that they can investigate this further for you? They can be contacted via our website.

      Many thanks!


      oculus

  • Rated 4 out of 5 stars

    Still opportunity for improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the device but the games and software could use some work. It was difficult to figure out how to move correctly.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there! Thanks for the great review. We really appreciate the feedback that you've provided.

      Please feel free to reach out to our Support Team if you ever have queries or issues regarding your device and how to use it. You can find them on the Meta Quest Help Center on our website and they'll be more than happy to help!
      oculus

  • Rated 4 out of 5 stars

    Meta Quest 3 review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was great. Had fun with it but after the 2nd day it made me very sick and dizzy. Not the product fault. If you motion sickness I do not advise using this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this gift! Extra feature of the cooling fan!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there KayAy,
      Thank you so much for taking the time to leave us such an awesome review! We are delighted that your husband is enjoying his super cool gift.
      Thanks again, and stay awesome! oculus

  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a blast I tell you, I’ve done so much with it in such a short amount of time!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there, Brendan!

      Happy to hear that you're enjoying the immersive world of VR. Thanks for the review! oculus

  • Rated 5 out of 5 stars

    Big upgrade

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a big upgrade from the quest 2 and an improvement over the valve index in my opinion. Love the portability, and not being tethered to a PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quest 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quest 3 is mich clearer than the quest 2. The pancake lenses are worth it!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Rich!

      We're delighted to hear that you liked our Meta Quest 3. We're truly honored for being our loyal customer! We're very grateful to you for giving us honest feedback on the specifications of our lenses.

      Once again, thank you for taking the time to give us a five-star review!

      Happy Metaverse! oculus

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Needs lots of work, but getting there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery dies very fast, lots of lag and freezing image. Very slow charger. Hurts your eyes after having it on for more than 15 minutes. The images are 4k in some cases, but then blurry and inconsistent. Not user friendly, definitely has potential, but definitely not something you will use daily. A console wins hands down.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi TNY69

      We certainly want all of our users to have the best possible experience therefore we would love to assist in any way possible, so we can hopefully help turn your Meta experience around into a positive one. You can get in touch with us through the support section on the Meta website.

      In terms of the eye strain unfortunately this is a possible occurrence for some users due to the very nature of VR, however we would love to assist as best we can with everything else you have mentioned. oculus

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it wish it came with more free games though. I recommend.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Mermaid,

      Thank you for the five star review!

      We are so glad that you are finding your new purchase from Meta worthwhile and are thoroughly enjoying it. We appreciate your feedback for more free games and we will certainly take this into account!

      We're really excited for you to explore all the fantastic experiences the Meta platform has to offer, so you can make your journey to the unbelievable world of VR with us, exhilarating!

      We would love to hear more from you next time! oculus

  • Pros mentioned:
    Resolution

    Rated 3 out of 5 stars

    What happened to the comfort?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Resolution is definitely better but the comfort compared to the quest two is a downgrade

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi CLWashpa,

      Thank you for your feedback on your new Meta Quest 3 purchase, we really appreciate it. When it comes to comfort, take a look at our Elite Straps. It might help. oculus

  • Rated 5 out of 5 stars

    POP AL

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the reality is amazing.very satisfy with this purchase by BEST BUY

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello AldoL,

      Thank you so much for your review and feedback. We're so happy to hear you're enjoying your Meta Quest 3S! If you ever need any help at all, our Support Team is here for you on our website. oculus

  • Rated 5 out of 5 stars

    VR Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this system he said the quality of the picture and sound is excellent.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Angied

      Thank you for the five star review! We are delighted to hear that your son is enjoying his new Quest 3 Headset! We are always aiming to deliver the best quality, and we are very pleased to hear that he is having a blast in the world of VR :)

      Thank you very much for the feedback and support, we hope that you and your son have a lovely day!

      Meta Support oculus

  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing video quality. Also very sturdy! My son is enjoying it quite alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This occulus is awesome! My son had the meta quest 2 for a while and when we got him this one, he was really excited. The controllers and camera on this one are much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Games

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it !!! I play with it everyday. I like how you can play games but also use other apps. Definitely recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids use daily

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Kids use daily. Mostly gorilla tag. I use it to model a memory palace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Metaquest 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great gift for my 13 year old. Very pleased with the build quality

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Geoffrey!

      We would like to thank you for sharing the amazing review and giving our product a 5-star star rating!

      We are thrilled to hear that your gift to your son worked out well. May your son have many memories exploring the Metaverse and playing his favorite games. Don't forget, we have something for everybody, so why not give it a go yourself?

      We hope you have a great day! oculus

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People in the store were knowledgeable and very helpful.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi JessicaK

      Thank you for the five star review! We would love to hear more from you next time.

      oculus

  • Rated 5 out of 5 stars

    Great priduct

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product. Ages 6-15 have enjoyed multiple games. Elite strap helps with battery and comfort. Wish it came with more kid friendly game.

    I would recommend this to a friend