Customer Ratings & Reviews

Very good vr headset would recommend to anyone looking for a good vr headset.

Our new Meta is amazing, the Best Buy salesman was great to work with..

Excellent for fitness, love the different apps Thrill of the fight one is my favorite

It was a excellent as a gift, and fun to play with

Love this thing. If you haven’t experienced vr/ar it’s amazing..its cool for the whole family. As far as the device goes, ive had zero issues. The stock head band is uncomfortable. I recommend getting a 3rd party head strap.

It's a nice upgrade from the 2. I highly recommend getting an aftermarket strap so that it's more comfortable.

Great headset and since I wear glasses am waiting on my HonsVR prescription lens inserts to arrive so I can fully experience it. But so far its great and the head band could be better. Can bite into your head in the back if its too tight.

I have the quest 2 for about 3 years and it is good but the very minute I started playing on quest 3 my world changed in rv the graphics and game play was so much better than quest 2 the extra cost is worth it enjoying it. Can not wait for new games to play

This is not about the product as it was totally fine and it was doing what it was suppose to do. No complaints there, but the 2 star is for two reasons. The overall declining experience of the purchase, increasing reliability concerns on Bestbuy but at the same time I still feel like I am a loyal Bestbuy customer, hence the 2 star. This purchase was made duiring the holiday season(early Dec 2025) where there was an offer with the purchase of the product. It was at its full price, but there was a 100$ gift reward with the purchase. I purchased it online with a pickup in store. I forgot to ask during the visit to store for the pickup about the offer. After reaching home, I remembered a day or two later and had a chat with the bestbuy rep. I have mentioned to check on the best buy app and also provided them the amazon link for the same product with a similar offer. They've confirmed and mentioned that the offer is valid but it will take 2 weeks for me to get it via mail. They confirmed that i will receive my gift card and i took the screenshots of that conversation along with the case ID that theyve provided. Cut to two weeks later, I didnt recieve anything and reached out to bestbuy again via phone, gave them the case ID and they've mentioned that the purchase is not eligible. They escalated it to another rep and he said the same thing and both the interactions were not that great in terms of customer interaction. It was a bit of rude, as in the tone was missing empathy. I would have been totally fine if the first rep would have mentioned that the purchase was not eligible as I forgot to ask during the time of purchase. I was told that the purchase will get me the 100$ gift card and two weeks later they've flipped it a total 180°. Now, 100$ is fine but the problem for me was the declining reliability on Bestbuy as a company. I used to pride myself buying electronics at bestbuy versus buying from Amazon. I had to return all the equipment i have purchased(which was about 770$), not because of the gift card but the experience. This experience is not just a one off thing, but a piling frustation with the recent purchases. For example, i purchased a TV(last year) and while Bestbuy delivered it and installed it, my expectation was everything will be done by professional geek squad. Instead it was delivered by a third party in a budget truck by two kids(hardly looked like 18 to 20 year olds). They've no experience and one of the two was not even having a clue what and how to do it. The other kid has a bit of experience and got hurt in our house as the other kid wasn't helpful. When we went in to check how things are going, we saw the chaos and I helped the kids cleanup and then helped install the TV while the other kids looking at us. Also there was a damage on the wall. Ofcourse it damage was compensated later, but the experience is what matters. Unfortunately for the first time, I am thinking of other stores and amazon to make any big electronics purchases besides bestbuy. Hope things will get better and back to how good it was before.

This was my first own VR headset and this thing is mind blowing, it’s a portable Pc, Xbox, PlayStation, all types of tv and monitors, shot even phone. Can’t really complain about much, even if you have motion sickness there’s ways around it. Also tip if you do plan on purchasing, get rechargeable AA batteries for the controllers if you don’t want to spend a lot on a docking station.

It was extremely nice and i loved it it was just what i wanted it is extremely fun to use for both games movie and work

Very fun product. Graphics are great. Games are great. Can't get enough of it. It was a perfect present for my youngest daughter.

Fun, easy to use, great entertainment. One downfall is the battery life last little less than 2 hours. The adjustable eye pupil helps for better viewing. Sound is very good in the headset or you can use Bluetooth earbuds. Lots of apps.

While not perfect by any means this is farther than I expected VR to get in my lifetime. Battery life is an issue but I’ve never been able to stay in long enough for it to die anyway. Overall no regrets.

What's every cent that it cost could it be better with a quest? Two programs but still worth the money

Best VR experience to date!!! Definitely recommend this for hours of family fun!!

It really good and I love it the build quality. Thanks for the good product.

4 stars because - the default face interface is awful. It grows bacteria in the first hours of use. Get a silicone or PU leather one. Other than that, the games perform very well. You get a lot of games with the free 3 months of horizon+.

Best headset you can buy right now. Get the 512, the smaller one is not big enough for multiple games. I intended to use it for pcvr mostly but having the games on the headset standalone is so awesome I keep loading more. !

Love it don’t use it as much as id like but it is an amazing system