Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$499.99
Deal ends in 4:01:54

Customer reviews

Rating 4.7 out of 5 stars with 6297 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Quest 3 512GB's overall performance, impressive graphics, virtual reality capabilities, comfort, mixed reality features, resolution, lightweight design, ample storage, and next-level passthrough. However, customers express concerns regarding the battery life, the quality of the head strap, and the price. Some customers also reported experiencing motion sickness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 315 Showing 6,281-6,297 of 6,297 reviews
  • Rated 5 out of 5 stars

    Worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fun, I love the variety of games. Great for browsing as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was upgraded and the controller is way better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Quest 3rd

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoying it. We really like the features.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This sucks for gorilla tag

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the sunset a few months ago and I finally realized how bad it is The tracking is straight doo doo and very, very poor. But the headset itself is pretty good, but if you use it mainly for a gorilla tag, never, and I mean, NEVER buy this headset plus they want you to pay $250 for the quest pro controllers just to fix the tracking Thanks for ruining VR for me... Meta

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mixed reality has really changed my mind on its capabilities.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive for nothing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The limited amount of games, plus the small amount of space to play the games with the sensors, doesnt make it a good investment. Then on top of that a monthly membership.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this item. The Quest 3 and the 2 had the same issue. The tracking will stop working at some point and go to a black screen. There is no fix for this issue only replacement. If you are out of warranty over a year old they will not assist and tell you to just buy a new one that has a high propensity to hardware fail as well. There are many people on their 3rd or 4th replacements that have the same issues and Meta is not addressing it obviously since they put out the Meta 3 without correcting the problems that the Quest 2 also had.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great idea bad execution

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset didnt have a setting that made the screens clear for me. I have a normal sized head and have 20/10 vision. The system wasnt very intuitive and there were contant glitches while trying to watch a movie. Also the lack of an OLED screen really makes blacks more gray. Overall, it has potential but it wasnt for me. Maybe the future versions will be better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work as advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't notice any progress in quality from the quest 2 other than the super grainy "passthrough" now has a little bit of dull color. Everything takes forever to load & there's not games with any real gameplay available from oculus/meta to justify loading this long. I've been trying to get steam games to work for the last 5 hours with this 'quest 3' running into problems at every turn no matter if it's through oculus app or steam. If I cannot get it resolved tomorrow, it's being returned as it's literally useless to me at this point. The development team needs to take way more quests to the drawing board to prevent releasing products that barely work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The foam is coming undone around the face and we used it like 10 times. I want to return it.,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    CAUTION BEFORE BUYING.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i tried to return my Meta Quest 3 today. I bought it last week. The S/N on the box doesnt match the serial number on the Headset and Best buy rejected my return. Meta them selves already said that said that its normal and its a common thing. Best buy better let me return it or ill take it up with the attorney general and bbb. EVERYONE LOOK AT YOUR S/N ON YOUR DEVICE AND BOX THEY ARE DIFFERENT ITS A META QUEST 3 thing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service giving false information

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked a customer service agent if the product comes with a free Batman game I was told yes it does! Upon ordering I didn't get the game, I was given false information. If you buy this on Amazon, it costs the same but you get a $50 Batman : Arkham Asylum game free with it!

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there NsWin32, thank you for your feedback!

      We do apologize that your were provided with the incorrect information, we know how that can be disappointing.

      To correctly set your expectations, only some bundles devices come with the ''Batman: Arkham Shadow'' app. Whilst these bundles are no longer available on the Meta Store, you may be able to find them through our authorised retailers.

      To find out which retailers are Meta-authorised in your region, just search ''Authorized retailers' on the Meta webpage. oculus

  • Rated 1 out of 5 stars

    Will NOT work with glasses

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is allegedly designed to accommodate a pair of glasses, but if you actually try to wear glasses with it, you will end up with scratched lenses on both the headset and your glasses. I ended up returning the headset for a refund, but had to pay several hundred dollars to replace my glasses.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't recommend it. The standalone feature works pretty well, however connecting it to your PC is a nightmare and it fails to connect 5 times before it finally works. Also, the support for this product from meta is AWFUL. They don't know what they're doing and can't help with common issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy shafted me with junk.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke 21 days after I picked it up. Best Buy would not except the broken device for a return. Having to deal with Meta on a replacement I definitely wouldn’t buy from Best Buy..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Check in store for serial number

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought from store and the serial numbers do not match the outside and device. Cant return now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    E

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so bad not good please don't buy it it shattered into peices after buying.

    No, I would not recommend this to a friend
    • Brand response from Oculus Support
      Posted .

      Hey there, we're sad to hear about your device. Please feel free to reach out to Meta Store Support, so we can assist you with looking into your options! oculus