Customer Ratings & Reviews
- SKU:
- 6555643
Customer reviews
Rating 4.3 out of 5 stars with 326 reviews
(326 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the Quest 3 Charging Dock for its convenient charging capabilities, ease of use, and sleek design, making it a practical addition for storing and charging the headset and controllers. However, some customers express concerns regarding the price point and compatibility issues with certain third-party accessories. The weight of the dock, particularly when used with additional accessories, is also a point of contention for some users. While many appreciate the improved battery life and snug fit, potential buyers should consider these factors before purchasing.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
No actual charger in box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its just a stand. Comes with 2 tiny controller batteries a fancy white cable AND NOTHING to plug the cable into! What a total rip
No, I would not recommend this to a friendRated 2 out of 5 stars
System
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.System is good kids love but the charging port is no good it charges then stops
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi there,
Thanks for the feedback! We understand you're having some issues with your new Meta Quest 3 Charging Dock.
Don't worry - we're here to help! Just visit our website and contact our brilliant Support Team. We'd be happy to help get you powered up again!
Rated 1 out of 5 stars
Poorly designed, doesn't work with elite strap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor design. The quest 3 does not balance very well in the cradle leading to charging pins not making connection. That is with the default included head strap. If you put an elite strap on the unit, it weighs way to much and the pins will simply not make contact because the weight of the headset shifts just enough in the cradle.
No, I would not recommend this to a friendBrand response from Oculus Support
Posted .Hey Steven!
We appreciate your feedback regarding this matter. We also would love to check this out with you so don't hesitate to contact our amazing Support Team here - https://store.facebook.com/help/support/!
See you in VR!
Rated 1 out of 5 stars
DO NOT BUY!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THE 128g VERSION!!! There is 56G of system storage leaving you with not enough room to install a lot of apps. Especially if you want to play one of the AAA games Like Asgard's Wraith 2, to install AW2 I had to delete all my other games and apps. I am so upset that I wasted $500 bucks on the 128, (really 72G).
No, I would not recommend this to a friendRated 1 out of 5 stars
Big Letdown
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is on the product not on Best Buy. The charger doesn't charge. I thought it was just me but I'm seeing a lot of reviews with the same issue. I think it charges the controllers but not the headset. I'm so upset that I wasted that much.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wouldn't charge my quest.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't use it had to go to the hospital so couldn't return it on time. So got an expensive doorstop.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi there, thank you for bringing this to our attention.
We want all of our users to have the best gaming experience possible, therefore, we'd love to look into this for you.
Would you mind contacting our wonderful Customer Support team so that one of our lovely colleagues can investigate further.
Hope to hear from you soon!
Rated 1 out of 5 stars
Poorly made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing for the cost is extremely cheaply made. The center piece for charging the headset broke down after 3 charges. Now I have to prop up the back of the headset to charge it, otherwise the pins won't make contact.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey there ITprofessional! If your Quest 3 Charging Dock broke down after regular usage, we would suggest that you contact our wonderful support team at meta.com/help/support/, we'll be glad to give you a hand!
Rated 1 out of 5 stars
Blinks the color orange. It’s never a steady color
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This, I’m not so sure about. It not working correctly. I got it for my grandson and he didn’t get to open it until after Xmas, now it’s blinking orange and now I have to try and switch it out.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't waste your money!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it doesn't charge. I tried moving the gear different ways and it didn't capture the charge until i leaned it against a book. Don't waste your money.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey there AdrianaC! If you're having trouble docking your Quest 3, make sure to rotate the arms of your device so that it is seated and making contact with the charging pins. This should allow the device to charge normally. If you need any more help, you can contact our wonderful support team at meta.com/help/support/quest/!
Rated 1 out of 5 stars
I don’t recommend this device
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only was the device defective, the location in Alaska that I got it from doesn’t offer to ship a replacement to Anchorage, AK.
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesnt work with elite strap with battery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The addition of the elite strap with the battery prevents the main headset from making contact with the connectors and the unit will not charge. Pretty terrible engineering.
No, I would not recommend this to a friendBrand response from Oculus Support
Posted .Hey Randall,
Thank you for posting about this, we appreciate your feedback.
We highly recommend checking if the headset arms are down when placing it to charge with the Elite Strap. You should hear a chime when the device is docked and charging. If you still have issues, please reach out to our Support Team [here](https://bitly.ws/wxLQ).
See you soon in VR!
Rated 1 out of 5 stars
They need some work.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product sucks no charging cable included and the controllers do not charge with the included controller battery.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey there JerrellE! The Meta Quest 3 Charging Dock should have come with rechargeable controller batteries as well as a charging cable. If this wasn't the case, feel free to reach out to your local retailer or our support team at meta.com/help/support/, we'll be happy to help!
Rated 1 out of 5 stars
Avoid buying from Best Buy. Terrible experience.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy form Best Buy. Terrible experience and sending my business elsewhere after spending thousands with Best Buy.
No, I would not recommend this to a friend- Pros mentioned:Design, FitCons mentioned:Price
Rated 4 out of 5 stars
Really good, not perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like how sleek it looks and how it does not take up much space. Additionally I like that it beeps to alert you that it is placed correctly to charge. I do not like the price point or that you have to mess with the headset a little until it sits perfectly on the charging prongs.
I would recommend this to a friend - Pros mentioned:Design, Ease of use, Fit
Rated 5 out of 5 stars
The charger you need!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Meta Quest 3 charging dock is a great design that will fit well on any dresser or desk. The headset sits nice and snug. The controllers glide right into place.
I would recommend this to a friend - Pros mentioned:Design, Fit
Rated 3 out of 5 stars
DOES NOT INCLUDE CHARGING BRICK
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is incredibly disappointing. I love the design so I was extremely excited to receive this dock with my Quest 3. Sure it's a little expensive but it's not the end of the world. Man was I disappointed to discover that it is NOT A USABLE PRODUCT OUT OF THE BOX. It comes with the dock and a usb-c to usb-c cable. You are required to provide your own charging brick and to get full speed charging it needs to be 45w. I have several of these laying around but I'm a weirdo. I don't think at this point in time most people will have a 45w usb-c charging brick laying around. So I'm deducting 2 stars for that. Moving beyond not providing all of the hardware required to actually use the device however.... it's great. It's super compact. It comes with rechargeable battery packs for the touch controllers. The headset and the controllers are super easy to to get docked correctly, especially the controllers since they don't have any contacts to line up or anything. I liked the dock but it's baffling that there is no charging brick included, especially at this price. I expect there will be third party options available on the market shortly for far less money that are complete products. For that reason I can't recommend the official Quest 3 charging dock. ** I pre-ordered directly from Meta and did not purchase from Best Buy.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Extremally Convient Charging Dock
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good charging dock. Just make sure you lower down the elite strap arms if you have that one while putting it to charge, otherwise you'll have a hard time making it dock correctly, so it charges. It is very convenient and much better than other docks I have tried before. To those complaining about it not coming with the power brick. You ALREADY have one (The one that came with your Quest 3 and that's all you need). The only complaint I have about this device is the fact that the indicator LEDs in the front do not turn off once fully charged. I hate the fact that I need to go unplug the dock from the USB cable while charging it at night because the light is annoying in a dark room.
I would recommend this to a friendRated 4 out of 5 stars
Nice but doesn’t come with a wall adapter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This stand is nice but for some reason it doesn’t come with a wall adapter even though this is 2x the cost of after market versions. If we use the adapter that comes with the Quest 3 then we will have to unplug this so that we can have the adapter in the carrying case should we need to charge.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect fit.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Firs quest 3 perfect. Everything just lays in its place easy.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Grwat headgear
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great comfort, adds a lot additional playing time with rhe included battery.
I would recommend this to a friend





