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Customer Ratings & Reviews

Your price for this item is $272.99
The comparable value price is $299.00

Customer reviews

Rating 4.8 out of 5 stars with 1510 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,510 reviews
  • Rated 1 out of 5 stars

    Meta quest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. Was not able to access bundled saints and sinners game.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi ElizabethW,

      We're sorry to hear that you were unable to access the Saints and Sinners game.

      However, we hope that you'll consider joining the Metaverse in the future. Hope to see you there! oculus

  • Rated 1 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store manager was rude and ignorant at the deport location

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Black screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less then a month and the item doesn't functioning again and is the second time that this happen with the same product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Blurry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too blurry. Just get the Quest 3. I switched and I’m so glad I did

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cant even reddem free items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant even redeem my gift card email never arriveshh

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there! Sounds like you're having some issues and we'd really love to help!

      If these are Meta tore Gift Cards, or items with you're trying to redeem on your new Quest 3S, then please head over to our website and reach out to our amazing support team. We'll work to get you up and running and immersed in this epic world! oculus

  • Rated 1 out of 5 stars

    Upsetting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They never sent it and won’t refund me it’s kinda upsetting

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Angel,

      We understand you are missing a refund. We take this seriously and for us to investigate, please reach out to us via Meta Support, where one of our dedicated agents can assist you further with this matter. Solving this issue appropriately is our priority.

      We hope to hear from you soon! oculus

  • Rated 1 out of 5 stars

    Quest 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blurry, never functioned properly, immediately returned

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meta quest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good pick because video quality is not good ad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend buying this off of bestbuy, literally had to wait over three weeks to be eligible to receive a refund after it didn't come and I didn't even get the refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible graphics and Slow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs very slow and the graphics are distorted. My grandkids couldn’t even play it.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Misty,

      Thank you for taking the time to share your experience with us.

      We're sorry to hear you're experiencing issues with graphics and performance on your Quest 3S and that your grandkids were unable to play with it. There are a few common reasons this can happen, and we'd like to help you troubleshoot it.

      1. Hardware & Fit:
      - Clean the lenses: Smudges can significantly impact clarity. Use a microfiber cloth to gently clean the lenses.
      - Check your fit and IPD: Ensure the headset is positioned correctly on your head, and adjust the lens spacing (IPD) to find the clearest image for your eyes.

      2. Software & Performance:
      - Adjust in-game settings: Some games allow you to lower graphical settings to improve performance.
      - Update your headset and apps: Make sure your headset's software and the specific game are updated to their latest versions.

      It is worth noting that the Quest 3S is not designed to provide the same high-end graphical experience as the Meta Quest 3, and that a lower resolution is normal given the Quest 3S's capabilities.

      Please try these steps, and if the problem persists, don't hesitate in getting in contact with our support team via our official website and let us know which game you are playing, so we can offer more specific advice!

      We want to make sure you and your family have the best possible experience! oculus

  • Rated 5 out of 5 stars

    We love vr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool and smooth upgraded from the meta quest 2 to this one so far it looks almost the same but runs smoother. I bought it so I can play against my son on his. Pretty easy set up with the app if you already have one. The gift card deal they have is pretty sweet and hopefully this counts towards my membership deal where you buy door busters and get 5 dollars for every 50 spent. Also comes with a game and 3 months of meta quest game membership and one month game pass for Xbox not a bad deal taking all this into account.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello ElvisM!

      Thanks for sharing your experience! We’re glad you’re enjoying the smoother performance and easy setup on Quest 3S. Playing against your son sounds like a blast! The added perks like gift cards, memberships, and included games make it even sweeter, happy gaming and welcome to the next level of VR! oculus

  • Rated 5 out of 5 stars

    Mom son loves it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally ordered this item from another website and it wasn’t going to arrive in time for Christmas. I placed my order with Best Buy the day before Christmas and they had it ready for pickup so fast! That alone saved the holiday for me. The pickup process was easy, and I love the product. Definitely appreciate Best Buy coming through when timing mattered most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, easy to set up and response time is quick. Make sure you have enough space to play and even though the memory is smaller than the 3 it's still more than enough to cover some great games once you're familiar with the controls it's a great experience to explore different worlds just be aware of the games if you buy it for a child

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Meta quest three is the best. I recommend them to anybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy child

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son for Christmas and he absolutely loves it he was so surprised all year that's al he talked about was getting one and I ordered it through the best buy app 2 days before Christmas and it arrived the day before best gift ever

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi DanielR

      Thank you for the five star review! That was a very thoughtful gift. Some of the best moments are knowing you've got someone exactly what they wanted! We're really pleased to hear your son is having fun. oculus

  • Rated 4 out of 5 stars

    Fun Gaming System

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, and a lot of fun. It's a really cool experience to use. I don't like how many of the games are subscription based rather than stand alone, but I would still buy it again

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Nathan!

      Thanks for dropping a lovely feedback.

      We hope you continue to enjoy the fun Metaverse experience with your favorite games. oculus

  • Rated 5 out of 5 stars

    Meta Quest 3s highly recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality. Life like with amazing graphics. Extremely easy setup. Functions are easy to use.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Kristin,

      Thank you so much for taking the time to share your experience using the Meta Quest 3s with us.

      We're delighted to hear that you're enjoying your purchase, and we definitely agree with you that the Meta Quest has a super simple and easy to set up process.

      Happy gaming! oculus

  • Rated 5 out of 5 stars

    Optimal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we though it was , great fast charging highly recommended, ordered online picked up in store in 1 hour great service

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there!

      Thanks for the amazing review for your new Meta Quest 3S!

      We are excited to have you join us in the Metaverse, we can't wait to see where your adventures take you! oculus

  • Rated 5 out of 5 stars

    Great VR for the money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves it . Great product. Had the old corded unit and never used it . Uses this one all the time and loves it.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there!

      Thanks for the fantastic review for your kids new Meta Quest 3S!

      We are thrilled to have them join us in the Metaverse, and we look forward to seeing where their adventures take them! oculus

  • Rated 5 out of 5 stars

    Great Christmas purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew’s favorite Christmas gift! He loves it! He wasn’t expecting to get an upgrade from the one he has.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Christy,

      It's so sweet you decided to surprise your nephew with a new Quest 3s. We hope he has many more adventures ahead. oculus