Customer Ratings & Reviews

My first VR headset and unfortunately my last. I am the part of the population that has issues when it comes to VR so I cannot experience it to its fullest extent without constant sweating and dizziness. Please research this before making the purchase

Lots of crashes and I’ve already had to replace the left controller again

Was supposed to come with Saints and Sinners game. It did not. Have looked around, multiple people having the same issue. No solutions provided.

I like the compactness however i was not happy w8th the clarity compare to Metaquest3. Too blurry and felt dizzy in a way.

The first one I got didn't even work it stopped working like 3 weeks in right after Best Buy said that the warranty was only good for 2 weeks I had to buy another warranty for $50

It was alright, the lenses though gave away, it has an exact sweet spot unlike the Quest 3 with pancake lenses.

The Meta Quest 3S is good itself just don’t buy this bundle because Best Buy won’t include the Walking Dead game with your purchase and both Best Buy AND Meta support will just give you the runaround. I’ve been calling and emailing back and forth with the support departments and they just keep giving me the same incorrect instructions instead of just providing me with a new redemption code for the game I paid for.

YOU SHOULD BE ASHAMED YOU SELL ITEMS ON YOUR WEBSIGHT AND PURPOSELY LIE TO LOYAL CUSTOMERS THINKING THEY ARE BUYING FROM YOU WHILE ITS A 3RD PARTY. I HAVE BEEN A LOYAL CUSTOMER FOR YEARS BUT NOW I SEE YOU FOR WHAT YOU ARE

It was supposed to come with twd game and I was never able to get it other then that it was alright

It’s good for the most part you center point can be hard to find or alway adjusting

Tried it from meta quest 3, huge down grade and felt dizzy.

Thing doesnt stay on head well, even strapped in. Constantly making me sick, and the return period for best buy is laughable. Couldnt return it because it was 2 days past deadline. Oh well, screwed out of more money. Id stay away because of the motion sickness and everything like that

Daughter complained about her sight haven’t used them since

Too blurry. Just get the Quest 3. I switched and I’m so glad I did

I bought from here and it was originally a walking dead bundle. Didn’t come woth the game now it shows as if it was not a bundle. Thankfully I have the emails to prove it. But still no walking dead game. Do not recommend buying a meta quest through best buy.

Terrible customer service came late for Christmas for my daughter and best buy didn't even care they were not willing to reimburse me for the extreme delay and didn't care. This is and will be the last time I get anything from best buy

Too uncomfortable and too difficult to use. Would feel like i was having to contort my upper body to get pointer on items i wanted to select. Not ready for prime time… or at least not ready for me. I returned it

Extremely disappointed I ordered this VR headset It was marked delivered but never showed up Best buy gave me a really hard time about a refund they actually denied it saying because it said delivered they would not give me a refund had to contact corporate it's been 2 weeks and I still have not received my money back.

Gave my oldest kid a crock in his neck , They turned into kids that don’t listen for gorilla tag overall a waste of money I would of kept the kids in the real world if this was gone be a huge problem

Bought thanksgiving week. Added $50 to meta account, can’t buy games for some reason, been chatting with support TO THIS DAY (12/12) still not resolved. I returned the headset a week ago and I’m out $50. Thanks Meta!