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Customer Ratings & Reviews

$299.95

Customer reviews

Rating 4.7 out of 5 stars with 1928 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 1,928 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the number 1 spot everyone is nice and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vr headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great visual effects. Gets kids up and moving around.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Kristin, thank you for the kind review!

      It warms our hearts to know you and your kids are enjoying the new Meta Quest 3S. It certainly feels like you've had a real workout after playing for a little time!

      We truly hope you and your kids continue to enjoy our products for a long time to come! oculus

  • Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he loves it. He plays hours on it if I let him.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there, thanks for the 5 star review!

      Delighted to hear that your son is loving the Meta Quest 3S.

      Make sure to check out the Meta Store for family and child-friendly games, perfect for family game night! You can also find help and advice on managing their account. oculus

  • Rated 1 out of 5 stars

    Worst company ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible absolutely horrible!! Save yourself the time and stress and DO NOT ORDER FROM BEST BUY!! They will use Roadie to deliver and claim that the package was delivered and I was outside with my kids when it said delivered, funny thing is is nobody ever came up my driveway nor on my property. They uploaded a picture of random males feet with 2 boxes! The agent many agents and supervisors said my refund was initiated and would reflect back to my bank within 10days! Promises made by agents that it was already processed and sent back to my bank but then 16 days pass by and I received an email stating my refund was denied!! Wow so not only did they rob me of $300 they also have stole my child’s gift and Christmas and has waisted soooo much of my time of the back and forth with agents, CEOs, supervisors I’ve been lied to and treated poorly as a customer! Best Buy will not give me an explanation as to why I’m being denied a refund, even though I have an overwhelming amount of proof to back up everything I said and more! The are horrible people and company I’ve been done so wrong and I’m sickened. So I made a complaint to BBB and the Federal Trade fraud commission also have been speaking with an attorney! Because at this point the emotional distress they’ve caused and the 3 weeks of time they have waisted and the money they took with no explanation of anything. It’s honestly sickening that they do this to people. Next step showing my social media of 448,000 followers all the facts and proof of everything. I hope they have the day they deserve!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    NICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, very nice visual. Works well with computer equipment

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there, Gator!

      Happy to hear that you're enjoying your Quest 3S and that it's working well with your PC. Thanks for the review! oculus

  • Rated 3 out of 5 stars

    Child lost interest pretty quickly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for child’s birthday. He played it for a couple of weeks and lost interest.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Meta-quest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product will recommend to anyone the features of online great

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi RichardO,

      Thanks for the great review! We're so glad you're enjoying the online features of your new Quest 3S.

      See you back in the Metaverse soon! oculus

  • Rated 5 out of 5 stars

    Its fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a vr. Im playing kt rn ans having fun. Lol. Crazy

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      We're glad to hear you're having a great time! Thanks for the review! oculus

  • Rated 5 out of 5 stars

    Nyxon's VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson was super happy with his birthday gift.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      Thanks for leaving us such a great review, and Happy Birthday to your grandson!

      We are happy to hear that your grandson loved his gift, there are many worlds to explore using VR and we appreciate you choosing us for that.

      Hopefully you will also get the chance to explore the Metaverse with him! oculus

  • Rated 5 out of 5 stars

    VR headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fun, reasonably priced purchase, one of my favorite consoles to use

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Turner.

      We are so glad you are having lots of fun on your new Quest 3s.

      We hope that you are having many immersive adventures in the Metaverse!
      Thank you for the 5-star review. oculus

  • Rated 4 out of 5 stars

    Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good cant complain. Was not damaged in delivery.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Jose,

      Thanks for leaving us a review for your new Meta Quest 3S!

      We are glad to have you join us in the Metaverse, we are sure you will have a blast exploring the many worlds of VR!

      With new adventures around every corner, and countless things to discover you will be immersed for ages!

      Along with the Free Trial of Meta Horizon+, we are sure you will have a great time trying out some amazing titles!

      See you in the Metaverse soon! oculus

  • Rated 3 out of 5 stars

    Good for kids

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visual is as expected for a smaller version but the price is right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goood products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vr games. Was a great gift and I spend hours on it

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thank you so much for taking the time to leave a review!

      We're so glad to hear that you've been loving your new Quest 3S and that you've been enjoying spending hours within the awesome experiences available on it!

      We do hope that you continue to have a great time as you explore the endless wonders of the Metaverse! oculus

  • Rated 5 out of 5 stars

    Oculus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works exceptionally well. The visuals are mortal perfection.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there, thanks for the 5 stars!

      Glad to hear you're having an epic time with your Quest 3S - enjoy the countless hours ahead of you! oculus

  • Rated 2 out of 5 stars

    Meta quest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good we enjoy playing game together and watch movies

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there LuzD!

      We're happy to hear that you're enjoying games together and watching movies! We can't wait for you to experience all the amazing things that the virtual world has to offer.

      Have a fantastic day ahead of you and we wish you all the best on your adventures through the Metaverse! oculus

  • Rated 1 out of 5 stars

    Sent wrong item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the quest with the walking dead game for my kid at Christmas, however I received a regular quest without the game. Shipping was on time, however I didn't have enough time to return it and try and order again before Christmas. The product itself is great, shipping was fine, but sending the wrong quest have to give 1 star

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Michael - we would love to help fix this issue for you.

      If you head over to our website and reach out to one of our amazing team, we can look and see what went wrong and hopefully get you sorted! oculus

  • Rated 3 out of 5 stars

    Meta quest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy on my head and could not get the lens to focus .

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello there!

      Thanks for sharing your feedback on the Quest 3S.

      We're sorry to hear that the headset feels heavy and you're having trouble with lens focus. Comfort and clarity are key to a great VR experience, so we’d love to help you get the best fit. If you haven’t already, try adjusting the strap and lens spacing for better balance and focus. If you are having issues, please contact our wonderful Meta Store Support. We will be happy to help you. oculus

  • Rated 3 out of 5 stars

    Great Product - Be aware of motion sickness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine; however, if you tend to get motion sick this might not be for you!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing bundled items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but I did not get my game with the bundle I purchased

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there Craig,

      This headset doesn't appear to be part of any bundle, if you think this is a mistake you should contact us over at Meta Support and we can look into this for you.


      Chat soon.
      oculus

  • Rated 3 out of 5 stars

    S moder didnt work for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is nice especially for the price, but lenses on S model didnt work for me.

    I would recommend this to a friend