Customer Ratings & Reviews

This is the best in class product the virtual reality exp is really engaging, I gave 3 star for limited game library. But when it comes VR games it is the best I can feel the game is still going on even with the glasses off . I expect activision n rockstar to start developing games for meta quest as well

Head gear that comes standard should be completely discontinued

Doesn't work well with eyes that require prescription eye glasses. Even with the eye glasses spacer.

Good support , I had a change to talk with the meta agent

I purchased the Saints and Sinners bundle but was given the standard Meta3s 128GB system. When speaking with customer service I was been given the runaround and still dont have the Walking Dead. The console is pretty amazing but Best Buy dropped the ball.

It’s great I love the interactive experience. I am excited to use it

It's cool I haven't really used it yet I had it for a month

It glitches a lot. Too many malfunctions. Not sure why.

Meta’s interface is cancer and it is impossible to get a clear view through these. Connecting to steamvr made me lose my hair. Returned it for a PSVR2. That thing is leagues ahead of this piece of junk.

THIS PRODUCT IS NOT GOOD FOR YOUR MENTAL HEALTH BECAUSE IT LEAVES THE PERSON IRRITATED AND WITH A HEADACHE, NOT TO MENTION THAT IT CHANGES YOUR PERSONALITY, MAKING YOU AN AGGRESSIVE PERSON.

This is not what I ordered, but it's what I got. I had Best Buy guy help me set itbup and it was entirely too complex. After trying it on, I became dizzy. It is not worth it to me, thus I returned it.

This item would've been great to use IF it wasn't stolen outta the box by the delivery driver!!!!!!!!!!! Now Best Buy & Roadie seem to not want to help or won't help bc they won't talk to each other and fix it. Filed a Police report and still nothing. Ridiculous!!!! We got the other 2 items that were ordered that were supposed to be in the same box as this product, but the box was sliced opened on the bottom and then resealed when delivered.

Accidentally ordered without checking the address. Contacted best buy immediately afterwards and was told it was a 3rd party seller issue. Messeged this 3rd party seller multiple times a day everyday until my package got delivered to the wrong address. I even tried going through ups but the phone number attached to the order was an old one i no longer had access to so i wasnt aloud to change anything through them. Had gf atempt to pick it up and was met with lies about the delivery and claims they didnt have my package. 1 week later i finally get a response from the 3rd party seller saying they couldnt change anything after shipping it and i should reach out to the person that lives there...

I should have waited for Black Friday to purchase. It was $50 cheaper

My first VR headset and unfortunately my last. I am the part of the population that has issues when it comes to VR so I cannot experience it to its fullest extent without constant sweating and dizziness. Please research this before making the purchase

The first one I got didn't even work it stopped working like 3 weeks in right after Best Buy said that the warranty was only good for 2 weeks I had to buy another warranty for $50

I like the compactness however i was not happy w8th the clarity compare to Metaquest3. Too blurry and felt dizzy in a way.

Lots of crashes and I’ve already had to replace the left controller again

It was alright, the lenses though gave away, it has an exact sweet spot unlike the Quest 3 with pancake lenses.

Was supposed to come with Saints and Sinners game. It did not. Have looked around, multiple people having the same issue. No solutions provided.