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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.7 out of 5 stars with 2304 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the product's strong overall performance, ease of use, and the realism and immersion it offers, making it highly entertaining with a good selection of games. However, some users express concerns regarding its battery life, lens quality, and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,304 reviews
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loved it!! i’m not a gamer, but I definitely enjoy the quest three just as much as my son does.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there, thanks so much for taking the time to leave such a great review!

      We're glad to see that your son's loving his new Meta Quest 3S headset and we hope that he can continue enjoying it with every new world you both explore together! oculus

  • Rated 5 out of 5 stars

    The best gaming system by far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming system by far. My grandson really love the Meta Quest. After playing with it myself, i think i may be purchasing me one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does NOT come with Game

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine did not come with the game. Came with a three month trial of some service. I checked in the promotions on the app and headset and the game isn't there. Geek Squad said return it as the only option to get the game that is CLEARLY in the title of the product. Its called Meta - Quest 3S 128GB — The Walking Dead: Saints & Sinners Bundle — Dive into Virtual Reality - White. However NO BUNDLE IS OFFERED WITH THIS PRODUCT. I decided not to go through the hassle in returning it. More of a hassle then the game is worth but still wish I had the advertised game it was supposed to come with. I bought it for flight sim on steam but was looking forward to trying a native game but Best Buy does not honor their bundles.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Briand, Once you have set up your headset and added a payment method you will be able to claim the free content in the store on the headset or app. If you are having any issues with this please contact our support page directly where our team will be able to ensure that you receive your downloadable content! oculus

  • Rated 4 out of 5 stars

    Skeleton store!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered it online and picked up at store. It seems to be fine. The store was under-staffed,however. There was one person at the door, doing everything alone. There was no one at customer service, no one at the main register. Not another employee in sight in the entire store. It was unsettling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New and improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New model is so much better! Hands controls are easier than older models. My kids love it!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there, thanks so much for taking the time to leave such an amazing review!

      We're so glad to see that you're loving your new Meta Quest 3S headset and we hope that with the better hand controllers you can have a lot more fun while exploring the Metaverse! oculus

  • Rated 5 out of 5 stars

    Amazing Tech

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tech. It a very good update from the META Quest 1 I had. Its a solid VR device.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Congratulations on your upgrade to the Meta Quest 3S, Gexr!

      Thank you for sharing your experience. We are thrilled to hear you're enjoying the improved immersion and graphic quality. We look forward to seeing you continue your journey in the Metaverse!

      Happy gaming!
      oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    3s 128GB the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products I use it daily I wish I got it sooner

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello MichealjB!

      Thank you so much for your review! We are so happy to hear that you love the headset and that it's become part of your everyday routine. We appreciate your feedback! oculus

  • Rated 5 out of 5 stars

    Best gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it for my son and he is just loving the 3. Will recommend to friends and family worth every dollar.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Tavia!

      Thanks for the amazing review for your sons new Meta Quest 3S!

      We are thrilled to have him join us in the Metaverse, and we are sure he will have a great time exploring with us!

      We look forward to seeing him back in the world of VR! oculus

  • Rated 5 out of 5 stars

    Quest 3s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! We got a promotion as well and the employees were all very helpful!! They were kind and patient with my autistic son! Very good experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, service provided at the store was great. We got all questions answered.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thanks for the amazing review, Armine!

      We’re thrilled to hear you received such great service at Best Buy and that they addressed all the doubts and questions you had. If you ever need a hand, you are always welcome to contact our staff through our Meta Store Support channels.

      Have an amazing time in the Metaverse and enjoy the immersive experience! oculus

  • Rated 5 out of 5 stars

    Best Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Christmas gift for my son was absolutely incredible! He absolutely loves it. The picture is stunning, and the sounds are incredible.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Kary, thank you for the review!

      it is great to see your son is enjoying their new Meta Quest 3S! We hope that you have also gotten a chance to explore the Metaverse, as we pride ourselves on providing experiences for everyone. oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming system........I highly recommend it

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi BarryB,

      Thank you for your superb five-star review! We are glad to know that you are loving your new device and are finding it excellent. We're really excited for you to explore all the fantastic experiences we have to offer, so you can transform your journey with us in the Metaverse!

      Love to hear more from you next time! oculus

  • Rated 5 out of 5 stars

    A must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son can’t get enough of it. It’s so easy for him to manage the system himself without help. A great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Oculus

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version of the oculus is a lot better the the 2

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Jrcru, thanks for taking the time to leave a review. It is greatly appreciated.

      We want all of our users to have the best experience possible, therefore, we're always looking for ways to improve our products and services.

      We're glad that you're enjoying the upgrade to the Quest 3S! oculus

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thanks for the awesome thanks for the update on the awesome news of the awesome nice job for the price of the awesome product thx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta quest 3s

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fast shipping recommend you will love it so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much fun!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads of fun! Easy to use! My kids love this device! Recommend storage.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Lisa!

      Thanks for the amazing review for your new Meta Quest 3S!

      We are thrilled to have you and your family join us to explore the Metaverse!

      Be sure to claim your 3-Month free trial of Meta Horizon+, as there are tons of great titles for everyone to try out! oculus

  • Rated 5 out of 5 stars

    Store and website

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to pick up immediately and was given great customer service thank u

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pick up Oder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this product and enjoy it every day and weekend plus all the cool games

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there Berthony,

      Thank you so much for leaving a 5-star review on the Meta Quest 3S. We're thrilled to receive such positive feedback.

      We love to hear that your son is loving the headset and his time in VR with the amazing games available on Meta Quest!

      Wishing him a continued great time in the Metaverse! oculus

  • Rated 5 out of 5 stars

    Replace the strap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun. Could use a better strap. Meta Horizons is a great way to figure out what games you like.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Tim!

      Thanks for the great review for your Meta Quest 3S!

      We are thrilled to have you join us to explore the Metaverse, it looks like you are already having a great time discovering new experiences already!

      If you would like a more comfortable experience for longer sessions we would recommend either grabbing the Quest Elite Strap or the Quest Elite Strap with Battery for up to an additional 2 hours of gameplay! oculus