Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $29.99
The comparable value price is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 436 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the quality, condition, and wireless functionality of this refurbished Xbox controller, with many noting it feels like new and works perfectly. Positive feedback also highlights the controller's appealing color options. While some experienced issues with buttons or connection problems, the majority of users reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 436 reviews
  • Rated 5 out of 5 stars

    Refurbished? Sure Can’t tell!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refurbished Xbox wireless controller so we could play 2-player games. The exterior of the controller was spotless and all controls were like new. Can’t even tell this is the refurbished model. Super!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like Brand New

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as good as a brand new one but for half the price. I added the warranty for good measure. From now I will buy refurbished controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Item like brand new

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before ordering I was skeptical, but once receiving this controller in the mail it operated like it was brand new right out of the box. It even feels more responsive than my Xbox elite controller, will have to purchase another 1.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One of two did not work on opening

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these. One did not work as it drifted to the right directly from opening but the other one was fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement controller

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids will always break things, it’s a good idea to have a back up just in case one breaks or they have a friend over that wants to play as well. Always good to be prepared

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box - Like new!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from the packaging, the experience was perfect and the controller works like new. My kid loves the Bluetooth and just hooked it up to his laptop. One general disappointment is that MS does not makes them more sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished Controllers work just like new!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like new at a great discounted price. All buttons and actions work as they should. I'd recommend these for anyone that needs multiple controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a good deal on this because I opted for the refurbished controller. I know there are many people that don't buy refurb but I do when it's an option and I've never had an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox wireless controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a little hesitant about wireless devices and their connection ability. I am quite happy with this control Works perfect and the connection is both good and fast Would de recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suprised!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the controller would come in a plastic bag without instructions but my grandson didn't even notice that it was refurbished!! He actually thought it was brand new!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller, Good condition

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the very good control, with new control quality, the price quality ratio is very good recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great so far!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. It had no problem syncing with my Xbox after I remembered to hit the button on the side of the Xbox!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for husband

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been through several NEW Xbox one controllers. You would never guess this one was way cheaper and has been refurbished! It’s super responsive and the battery holds a perfect charge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller because it was the cheapest alternative. Although it is refurbished, it's still very nice and holds up well. I haven't had an issue with it yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished and like new

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game system controllers are overpriced so when I found this refurbished controller I decided to try it out. This controller has held up better than my original controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refurbished remote and charger

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both items purchased worked perfectly and delivered on time as expected. The online search is well done and it was easy to find the items I was looking for and checkout was simple.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Stopped working after 1 month

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller around October 20, and on November 16th it stopped connecting to my Xbox. I tried reconnecting it with the button on the top of the controller, I tried plugging it directly i to the console via micro-usb, nothing worked. When i took the controller into a bestbuy store to ask the geek squad if they could fix it or give me a replacement, I was told there was nothing they could do because it was past the return period. I then filled out a warranty request on microsofts website, and i was told the controller was no longer under warranty. Overall very disappointed. I had this controller for less than a month and already had to buy a new one. (Just paid $60 for a brand new one rather than wasting my time and money on a refurbished one again)

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    No problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These refurbished controllers have better range that my original controllers and they were less expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont waste money on brand new controllers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refurbished controller is great! It is virtually brand new with nothing wrong with it at all! I paid half the price for this vs a brand new one this is definitely the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Quailty

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t even tell this was refurbished if it wasn’t for the different packaging. Bought two of these and they work great. Very happy with this purchase

    I would recommend this to a friend