Customer Ratings & Reviews

controller works as expected unfortunately the first one i revived was defective but was able to return to best buy and just ordered another one the replacement works perfectly

This refurbished controller works great. I took it in to game stop to ensure all the buttons worked and was aligned.... They said the tests came out 100% thanks squad

Initially I was skeptical because it came refurbished, but once I got it, I was pleasantly surprised. It was still in new packaging and doesn't appear to have been used at all

Using for light gaming on a PC. So far no issues. No noticable cosmetic flaws.

This is my third controller, from now just buying refurbished, their durability is under scrutiny

Was a week late and there's somethings wrong with it.

I had look all over for a second remote but all were 50.00 and above so i finally checked best buy and found a refurbished controller for 20 less than game stores.

The boxes were a bit mangled but that didn’t effect how the controllers worked. They work amazing, and it was great to buy 2 for the price of 1!

The package arrived completely scronched, but the controller was perfectly fine.

I like these remotes for Xbox for my sons. They are durable and good for the price.

I got this as a gift for my husband since his old one had broke, and I swear you've never know the difference between a new controller and the old.

Why spend more when theres a refurb one. This one works great

We bought three of these to replace the original Xbox controllers we had. All three have been working for a while now with no issues.

After a couple of weeks, we have yet to experience any issues with this controller

My kids needed a 2nd Xbox controller and the one from Geek Squad has been a great choice for use with friend and family

I ordered this controller as a gift for my friend, and there was already something wrong as soon as i opened the box. The box for the controller was tampered with (i ordered this controller new so this was weird to me). There was no tape sealing the box, and the box itself was discolored and a little beat up. When i opened the box, the controller itself was fine, but there were no batteries that came with it like they usually do. After fixing up the box a bit, I gifted it, and it was working fine for a while. But after a couple weeks, the controller wouldn’t connect to the xbox. He tried replacing the batteries, syncing it to his system again, but the only thing that would happen was the light on the controller blinking and turning back off

Definitely looks used and worn in but works as its supposed to.

Excellent value to get an additional controller for XBox One S. Can not tell any difference from a new one. Perfect condition and functioning.

great price! couldn't tell you if it was new or not. I was pleasantly surprised. well worth the money saved.

Exactly what I needed and came right to my door. Decided to get this over the new one since it saved us a few bucks.