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$29.99
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Customer reviews

Rating 4.3 out of 5 stars with 436 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers value the quality, condition, and wireless functionality of this refurbished Xbox controller, with many noting it feels like new and works perfectly. Positive feedback also highlights the controller's appealing color options. While some experienced issues with buttons or connection problems, the majority of users reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 436 reviews
  • Rated 5 out of 5 stars

    good as new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    normal controller good as new and great price i would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels good in your hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like new! Great texture on controller so it doesn't slip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This arrived well packaged and readyy for playy great deasl

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it refurbished, and works just fine. Thank u.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great secondary control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control work great and without any problem for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As good as new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works as good as new at lesser price. Go for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and fast shipping my son loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deal for this controller Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls like it is brand new. Excellent price too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and great customer service as well.

    I would recommend this to a friend
  • Cons mentioned:
    Button functionality

    Rated 1 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Bought an extra controller for my kids for Xmas and a button is already sticking and I just saw that the last return date was 3 days ago. They were gone for 10 days after Xmas and just started playing with the controller but since I bought it before Xmas the return time has past. I should have purchased new and not refurbished.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button functionality

    Rated 1 out of 5 stars

    Refurbed xbox one controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't believe that the Geek Squad employee that worked on this controller was a gamer. The buttons were sticky. It just didn't work and I had to return it. I decided to wait for a new controller go on sale and spend the extra few dollars. I wouldn't but a refurbished controller again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a replacement for one that refused to connect with bluetooth to my XBOX. So far they are perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Button functionality

    Rated 1 out of 5 stars

    don't buy refurbished from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an xbox refurbished controller from Best Buy. Item came while we were away on a 2 week vacation. Once opened realized a button intermittently sticks. Best Buy would not honor an exchange. Now have to try through the manufacturer. Will not buy from Best Buy again - return and exchange policy is not good for a busy family.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just my joy stick is keep getting stuck ,so i have to keep moving that around .its feels like is going to break soon.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Really Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality, Geek Squad made sure it was in excellent shape before selling it as open-box

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    IT IS ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My problem with this remote is that it is froze all the time. I have to restart the remote time after time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was very clean and looked new...very disappointed with fact that 3.5 Jack was defective and is non-operable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Used

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased them for a goo price. I guess you get what you pay for. Controller will not connect my mic

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Controllers work all right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller's came in perfect cosmetic condition but one of them the left's digital stick did not work

    No, I would not recommend this to a friend