Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $29.99
The comparable value price is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 436 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the quality, condition, and wireless functionality of this refurbished Xbox controller, with many noting it feels like new and works perfectly. Positive feedback also highlights the controller's appealing color options. While some experienced issues with buttons or connection problems, the majority of users reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 436 reviews
  • Rated 5 out of 5 stars

    Great replacement!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick delivery, popped batteries in & works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and fast shipping my son loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deal for this controller Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and nice product i will recommend to my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls like it is brand new. Excellent price too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and great customer service as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter as a birthday present. Controller works great but for some reason she can't plug any headphones into it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a replacement for one that refused to connect with bluetooth to my XBOX. So far they are perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just my joy stick is keep getting stuck ,so i have to keep moving that around .its feels like is going to break soon.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Controller quality

    Rated 4 out of 5 stars

    Really Good Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality, Geek Squad made sure it was in excellent shape before selling it as open-box

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    IT IS ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My problem with this remote is that it is froze all the time. I have to restart the remote time after time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was very clean and looked new...very disappointed with fact that 3.5 Jack was defective and is non-operable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Used

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased them for a goo price. I guess you get what you pay for. Controller will not connect my mic

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Controllers work all right

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller's came in perfect cosmetic condition but one of them the left's digital stick did not work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this hoping I could get a cheap replacement for the controller that came with my Xbox but quickly realized it wasn’t worth it. The one I received worked well the first time I used it and completely flopped all times after that. It’d disconnect and would not reconnect to my Xbox afterwards until I’d try again later. At first I thought it was my Xbox, but my old controller, which I was replacing for hardware damage, would still connect just fine to my console. I decided I’d have to bite the bullet and get a brand new one, but I’m never purchasing a refurbished product again. Fortunately, I was able to return the product and get a full refund except for the shipping cost :/

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Refurbished saves money, but there is some risk...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great and the product is nice but we had to return the controller because the A button was sticky and eventually stopped working. So there is some risk with these refurb units. But BB was great about the return and helped us find a new one on sale, so we still came out OK on price.

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 1 out of 5 stars

    Had to Return it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two controllers, The first was great the second was filthy and definitely not cleaned in anyway from the previous owner. Plus the joystick would stick. Disappointed with this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kept having problems with the controller losing the connection to the Xbox

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Messed up right bumper pretty quick but I might have dropped it

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Wouldn’t recommend!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should’ve returned this controller before the return deadline was up. I had problems with it from the very beginning. It kept losing connection to the console and had a hard time reconnecting.

    No, I would not recommend this to a friend