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$29.99
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Customer reviews

Rating 4.3 out of 5 stars with 436 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers value the quality, condition, and wireless functionality of this refurbished Xbox controller, with many noting it feels like new and works perfectly. Positive feedback also highlights the controller's appealing color options. While some experienced issues with buttons or connection problems, the majority of users reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 436 reviews
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad didn't do a good job this time, I bought this controller trusting that been certified to be in good working condition, but it was getting stock since the begining, when I tried to return it, they told me I needed it to contact Microsoft directly were I didn't find much help either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't stay connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this item refurbished. It will connect for about 30 seconds and then disconnects. I ordered this before going on vacation. I get back and it doesn't work, and I can't return it because it's beyond 15 days. Thanks for taking my money..........

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Descent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was refurbished, worked well for about a week, i had to returned shortly after as it had audio problems .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the refurbished controller and it won’t link with the Xbox

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button functionality

    Rated 1 out of 5 stars

    Refurbished Xbox controller broken on delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left joystick broken on delivery. Kids were very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Thumbs down for this certified refurbished product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this certified refurbished product online. In the past, I've never had any issues with certified products at Best Buy. This one had some scuffs on the controller and the plastic housing also appeared to be loose. Best Buy gave me no issues exchanging it for a new one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button functionality

    Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the buttons stick and get jammed. What a piece of junk

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly Surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not expecting the controller to be in as good a shape for a refurbished item but I was happy with what I got.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great on the XBox games on the computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming on the computer. Works great on XBox games.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in 2 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for Easter and it is already broken. Don't waste your money Just buy a new one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    basically, it doesn't work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very dissapointed. We have one that works perfectly. We put in the batteries and it lit and didn't hold the light.... Not sure what to do. looks like the refurbishing didn't work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy refurbish

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad refurbished one one of the stick is broke already with vary light use wasted 32 dollars I don't Even know if there is replacement or just throw it away.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Showed up broken

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though they claim that the refurbished remote went through extensive testing before it was sent out, the "B" button stuck every time I clicked it start from the first click.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It came broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i recieved my controller it came witha loose screw just bouncing around in the controller. Tried to fix it but it doesn’t go anywhere. Very bummed but looks like a great controller.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Feel squad fail

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller that was refurbished by the geek squad didn't work. It was a wireless controller and I even tried plugging it in and it still did not work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Prefect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regardless of the refurbishment, the remote works perfect!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is refurbished but not too well. The B button has to be pushed hard to work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bluetooth Went Out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll probably never buy refurbished again. This was the second time I had issues with refurbished stuff. The bluetooth went out and the controller stopped connecting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great online purchase. This controller came quickly and works great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished controller missing pieces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller came with missing piece...customer service gave weak response. You bought refurbished item.as is. You still can play with batteries exposed

    No, I would not recommend this to a friend