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Customer Ratings & Reviews

$99.99
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The comparable value is $149.99

Customer reviews

Rating 3.7 out of 5 stars with 175 reviews

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Rating by feature

  • Value

    Rating 2.9 out of 5 stars

  • Quality

    Rating 3.0 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers are enthusiastic about the quality, feel, and grip of the Geek Squad Certified Refurbished Xbox Elite Wireless Controller for Xbox One, with many praising its adjustability and premium feel. However, some customers reported issues with the controller's condition upon arrival, including stick drift and problems with the paddles and D-pad. Several users noted that the controller arrived damaged or with missing parts. Despite these concerns, the positive feedback regarding the controller's build quality and feel remains prominent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 175 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great just like new one would definitely get again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Grip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice grip, will buy again. Good addition to the XBOX family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Still learning how to customize but pretty neat how everything is magnetized.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    EPic gAmER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for shooters great for Fortnite, Apex and all cods

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished controller not very refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new Elite a couple months ago. Not impressed with the quality. After only a few months of use, the right bumper broke. A $150 controller and it didn't outlast the 6 other basic controllers I have floating around my house (never had a problem with any of them). I do like the functionality of the elite so I thought I'd save some money and get a refurbished elite. The controller arrived and right out of the box, the B button sticks when pressed. It is totally unusable for games that require a lot of B use. Lesson learned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. My son loves it. Came in right as promised

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best controller i have owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had a lot of controllers but this one is by far the best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, works great and can't beat the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be a refurbished item, it works great!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The boy is happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished product works as new, much pleased with product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my teenager loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it for my teen son and he loves it. very good quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    xbox controller elite wao is so cute

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    am enjoy this controller and that enjoy everyday thanks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this refurb controller and it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Waste of time

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the purchase the thumb sticks are too heavy so if you let go of them they tend to swing in the opposite direction making your character move in the opposite direction of where you want to go but it looks nice. And they break easily on top of all that I've owned two of these.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for the price but has defects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LB/ RB buttons will break if u drop the controller and it lands on these buttons And the warranty from MS is only for 3 months!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy one new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are great but I kind of regret my purchase of a refurbished one as the stick was kind of messed up.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap Price but problems after 1 week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was cheapest around but after a week the grips are already coming apart from the controller. I bought I new one when they first came out years back and it lasted for years with no grip problems but this one after a week is horrible. Good thing I bought the extended warranty and I suggest anyone do the same or just buy a brand new one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fancy Xbox One Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Xbox One Elite Controller for my 14 y/o Son. He wanted a controller that allowed him to do stuff a normal controller couldn't do. It has special features that allow you to do cool stuff.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    damage controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a gamble and bought a refurbished unit. I didn't get lucky. Controller had both thumbsticks loose and didn't came with charging cable. the controller felt great but probably going to wait for the next version. return it to best buy!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization options, Overall performance

    Rated 5 out of 5 stars

    Best controller for XBox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great for better play and has a lot of configuration options to personalize your playstyle.

    I would recommend this to a friend