Geek Squad Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away. Learn more about Geek Squad Certified Refurbished products.
We set out to create a performance-class controller to meet the needs of today's competitive gamers. Designed in collaboration with pro-level players, the Xbox Elite Wireless Controller unlocks your full potential and adapts to your unique style of play. Experience game-changing accuracy, faster speed, and a tailored feel unlike anything before.

Q: How can I personalize this controller?
A: You can swap between a variety of metal thumbsticks and D-pads for personalized control and ergonomics.
Q: Does the Xbox Elite controller have adjustable trigger settings?
A: Yes, you can fire faster with Hair Trigger Locks. With the flip of the Hair Trigger Locks, you can fire more quickly and save valuable time with each trigger pull.
Q: Can I customize the button assignments on this controller?
A: Yes, you can customize your experience even further with an easy-to-use app*. Adjust trigger min/max values, thumbstick sensitivities, button assignments, and more, so the controls are exactly the way you want them.
Q: How many interchangeable paddles does the Xbox Elite Wireless Controller have?
A: The Xbox Elite Wireless Controller has four slots for interchangeable paddles.
Q: What is the maximum wireless range of the Xbox Elite controller?
A: The maximum wireless range is 30 feet.
Q: Does the Xbox Elite controller have a rumble feature?
A: Yes, it has a rumble vibration feature.
A: I myself just went through this. The warranty will cover the cost of a refurbished replacement controller, no matter what you paid or the current cost. At that time, they did offer me the opportunity to purchase a "new" controller, but that would of cost me the differnece between the two items. Still not a bad deal overall.
Q: how's the physical condition of this unit?
A: I bought 2 of them and one came looking really nice and clean and the other looked awful. It had crud all over it. It took me a bit to clean it up, which I did before I tried it out, but then I had to return it because it had a number of issues.

Geek Squad Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away. Learn more about We set out to create a performance-class controller to meet the needs of today's competitive gamers. Designed in collaboration with pro-level players, the Xbox Elite Wireless Controller unlocks your full potential and adapts to your unique style of play. Experience game-changing accuracy, faster speed, and a tailored feel unlike anything before.

Experience the Xbox Elite Wireless Controller Series 2 – Core in blue, featuring adjustable-tension thumbsticks, wrap-around rubberized grip, and shorter hair trigger locks. Enjoy limitless customization with exclusive button mapping options in the Xbox Accessories app—even pick which color the Xbox button lights up with. Save up to 3 custom profiles on the controller and switch between them on the fly. Stay in the game with up to 40 hours of rechargeable battery life and refined components that are built to last. Use Xbox Wireless, Bluetooth, or the included USB-C cable to play on console, PC, and mobile. Designed to meet the core needs of today’s competitive gamers, the Xbox Elite Wireless Controller Series 2 – Core in blue puts exceptional performance, customization, and durability where it matters most—in your hands.*

Pro by nature, performance reimagined. Level up from the celebrated G7 lineage - introducing the G7 Pro. Not only does it inherit the exceptional performance of the G7 series, the G7 Pro also brings exciting new upgrades: the first Xbox controller with TMR sticks, Hall Effect & clicky trigger stops, extra mappable mini bumpers, and enhanced low-latency input and output - all working together to deliver a smoother, more precise gaming experience, born for esports. Additionally, it goes beyond Xbox and PC with full Android support through tri-mode connectivity: wired for Xbox, 2.4G & wired for PC, and Bluetooth for Android. A true next-gen upgrade, crafted for gamers who demand more.

Experience the modernized design of the Xbox Wireless Controller in Robot White, featuring sculpted surfaces and refined geometry for enhanced comfort during gameplay with battery usage up to 40 hours. Stay on target with a hybrid D -pad and textured grip on the triggers, bumpers, and back-case. Seamlessly capture and share content such as screenshots, recordings, and more with the Share button. Plug in any compatible headset with the 3.5mm audio jack. Use the Xbox Accessories app to remap buttons and create custom controller profiles for your favorite games. Quickly pair with, play on, and switch between devices including console, PC, and mobile.*
| Pros for Microsoft - Geek Squad Certified Refurbished Xbox Elite Wireless Controller for Xbox One - Black | |||
|---|---|---|---|
| There were no pros for this product— | |||
| Cons for Microsoft - Geek Squad Certified Refurbished Xbox Elite Wireless Controller for Xbox One - Black | |||
| There were no cons for this product— |
Customers are enthusiastic about the quality, feel, and grip of the Geek Squad Certified Refurbished Xbox Elite Wireless Controller for Xbox One, with many praising its adjustability and premium feel. However, some customers reported issues with the controller's condition upon arrival, including stick drift and problems with the paddles and D-pad. Several users noted that the controller arrived damaged or with missing parts. Despite these concerns, the positive feedback regarding the controller's build quality and feel remains prominent.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
I recently went ahead and pre ordered the Xbox elite 2 controller. A couple days later I got an email saying the elite V1 refurbished was back in stock. I kept going back and forth wether or not I should switch my order. I finally did. I thought why not, let’s save some money. Geek squad states they go through the device practically with a fine tooth comb. I pay for the top shipping to get it soon as I was exited. Today comes and UPS is at my door. I open my package inside and the controllers box looks great. The case looks great. I finally pull the controller out and boom, rattling immediately occurs. I pray it’s just the removable joy sticks. It’s not, it’s the left joy stick. When pushing the button down, it doesn’t even make a noise or makes it feel like you pressed it down. Almost like it’s stuck. I can’t believe BestBuy or geek squad let a product like this leave. I knew I should have waited for the V2 but my dumb self couldn’t wait. This was to good to be true. I will say this and this is why it’s got two stars, BestBuy is working with me. Immediately calling them after I noticed the damaged controller, they sent me a prepaid label and set up a replacement to be received by next week Monday. It’s just terrible I paid for the next day shipping but the replacement comes 4 days later. Could have overnighted its tomorrow since it’s already 5 pm, having me receive it Saturday.
Posted by Weizzer
I have already went through 2 of these because they just shut off. Each time I have tried to get them replaced Best Buy has treated me dirty and made me pay more money to get a replacement on something that I already paid to have a replacement for. I really one of these controllers to work longer than they have for the amount of money I have paid for them. I should have just bought the v2 but they were only giving me 100 so making me pay 125 extra for something that shouldve only costed 25 to upgrade.
Posted by Crimsoncraig
The Xbox One Elite Controller is easily the best controller I've ever used with either my Xbox or my PC. It's got good heft to it and the rubberized grip on the back helps keep it steady in the hand. Being able to switch out the D-pad and thumbsticks is great, and I don't think I'll ever be able to go back to a controller that doesn't have a circular D-pad. Being able to reassign buttons to the paddles on the back is really handy, although I wish you could assign keyboard keys to the paddles as well. All that said, I got a refurb version as there were no new versions in stock anywhere for anything resembling MSRP and there are some slight issues. One of the triggers pulls in a bit more than the other when the trigger locks are engaged and it's pretty noticeable.The left thumbstick also seems to have a tiny bit of stick drift as well. Neither of those things are enough for me to bother with a return/replacement, but it's something to keep in mind if buying a refurbished controller.
Posted by blackroseMD1