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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.00

Customer reviews

Rating 4.6 out of 5 stars with 165 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 5.0 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the Surface 13.5" laptop's lightweight and portable design, praising its ease of use and responsive touchscreen. Many appreciate the long battery life and fast SSD, finding it ideal for students and travelers. Positive feedback also highlights the sleek design and competitive price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 165 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Just what we were looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to do what we need "on the go" and enough speed, power and capacity for personal use

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Am still working with it but like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a very technically savvy person but so far the surface is enjoyable to work with and has great features. Like its light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Touch the Surface

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, a great bargain when I got this on sale, love the keyboard top and touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Super fast. Super slim.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to the AirBook for those who don’t like the IOS. Battery lasts as advertised. All of this at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast PC, excellent experience while setting it up, very fast and responsive, would 100% recommend this PC to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great laptop all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product super slim, lightweight to carry on the go, battery life a plus, you can never go wrong with windows

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This compy is all you need. It’s lightweight versatile, and powerful. It will get the task at hand done.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for wife and daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves the keyboard and touch screen. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this little thing. So light weight and perfect for me cause I’m always on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works As Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super snappy, responsive laptop. Very clean software and great finish on and around the keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great school computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for college and it is awesome. The touch screen pen makes it easy for storing sources

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works For My Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop primarily for school. The on-board memory will prove restrictive after a couple of years, mostly due to regular updating. The system is responsive, though, and the one USB port allows me to attach a portable hard-drive to expand the memory a bit. Recommend using a USB mouse, like the Surface mouse, so the one USB port stays available. There is NO SD card slot!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for letting us know how your experience has been with the Surface Laptop. We're glad that this has proven to be a great device for school over the years. It's great you are able to add external memory to your device as needed! Remember that if you would like, you can always utilize free cloud storage, from your Microsoft OneDrive account. We appreciate your honest feedback!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might be one of the best investments ive made. Super light and great for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it's a touch screen. Makes it easier to use. It is also quick to respond.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it is not a brand new model, it is a good option for a reliable and fast laptop with a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient, functional laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she loves it. Powerful, sleek and functional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife as a birthday gift. She absolutely loves it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves this laptop, easy to use and looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good for writing reviews and all sorts of fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this elegant and well built and designed piece of hardware

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good work laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work laptop. It is light and portable but have some issues with the hdmi port.

    I would recommend this to a friend