Customer Ratings & Reviews
- Model:
- TGM-00001
- SKU:
- 6419336
Rating by feature
- Display Quality
Rating 4.1 out of 5 stars
- Camera
Rating 3.0 out of 5 stars
- Battery Life
Rating 3.7 out of 5 stars
Customers are saying
Customers commend the Microsoft Surface Duo 256GB for its dual screens, multitasking capabilities, and stunning design. They appreciate the long battery life and thin profile, which makes it highly portable. However, customers express concerns about the camera quality, software bugs and glitches, and limited RAM, which can hinder multitasking.
This summary was generated by AI based on customer reviews.
Excellent so easy to use!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Microsoft surface duo few weeks ago. Highly recommended very professional and user-friendly
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Attila,
Thank you for recommending Surface Duo! We're glad that it's been so user friendly and we hope you continue to enjoy using it.
Cheers,
Chuck
Surface Customer Care
Duo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent tool to run my business. Oh and it's a great phone as well.
I would recommend this to a friendMicrosoft Surface Duo.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft kicked one out of the ballpark with this release.
I would recommend this to a friendMoney well spent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes some getting used to because I have always been an Apple person but I am loving it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – Thank you for "duo"-ing the right thing and buying a Surface Duo. To learn all the different ways you can use it, go here: https://support.microsoft.com/en-us/surface/different-ways-to-use-surface-duo-2d8854da-a49f-ecaf-a99d-9f571a696d6e We hope it continues to serve you well. Cheers, Erica Surface Customer Care
- Cons mentioned:Software
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device should not be on shelves, it should still be in development, definitely my worst tech purchase ever, if I could give this product 0 stars I would, the software is horrible, buggy, glitchy and sometimes unusable.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that your new Surface Duo hasn't met expectations. If you're experiencing issues with it, we recommend contacting our team at Microsoft Support for assistance here: https://support.microsoft.com/en-us/contactus/
Hope that helps,
Chuck
Surface Customer Care
The gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe it is a great phone. I did not use it though....bought it for my brother
I would recommend this to a friendSurface Duo best for Office Desk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best gadget on my desk And yes its pretty easy for me to do my office work Excellent Investment
I would recommend this to a friendSurface Duo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone offers seamless multi tasking ability. I love it. So far so good.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – It's great to hear that you're a fan of Surface Duo's dual-screen design and multitasking features. We hope you continue to enjoy it. Best, Erica Surface Customer Care
Convenience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I travel a lot and need devices that are compact and user friendly. The Duo fits the bill!
I would recommend this to a friendExcellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and product. I have been using for a week and does everything
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Vince – Thank you for "duo"-ing the right thing and buying a Surface Duo. We hope you continue to enjoy using it. Best, Erica Surface Customer Care
Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought thia gor my wife she love msn and was glad to see they made a phone
I would recommend this to a friendGet 2nd gen
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No 5g so traded in for iPhone 13. 2nd generation will rock…
No, I would not recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anyone looking to invest in quality, this is the amazing.
I would recommend this to a friendGreat product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product................................... .
I would recommend this to a friendReally neat dual screen phone/tablet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear screen. A bit of a learning curve but I like it. I watch some TV on it.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this device. It is easy to tote and smooth. For power users it's a charm.
I would recommend this to a friendGreat phone and mini-tablet...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone and mini-tablet...would definitely recommend for the advanced user
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thank you for recommending Surface Duo! Thank you for sharing your thoughts; we hope you enjoy using it.
Cheers,
Chuck
Surface Customer Care
Brilliant
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and ingenious. The phone is well-made and it definitely makes life easier.
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cell phone, I do not regret having made the change
I would recommend this to a friendA little tablet phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely fabulous , I love the phone and it can turn onto a little computer
I would recommend this to a friend