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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 1516 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Surface Go's portability, size, and lightweight design as significant advantages, frequently praising its ease of transport and convenient dimensions. Many appreciate the detachable keyboard and the device's battery life, while some found the performance satisfactory. However, limited RAM and storage were recurring criticisms, with some users suggesting that the software could be improved for a smoother experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,516 reviews
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect size weight and speed. Works great I simply use it for word and the internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satified

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Surface Go as a alternative to an iPad and Samsung tablet. I owned a iPad before but did not want to pay the high price. The Surface Go I discovered was a very good alternative for the price. It has the more features that the Samsung has. I have a computer and a tablet. The surface is a little slow the reason I did not give 5 stars. I am not a high power user so the Surface meets my needs and a price I can live with.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for Work/Travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, excellent quality and performance. Used primarily for travel while working.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Phenomenal tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and great battery life. This tablet is a full blown windows computer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's like having a mini laptop and a tablet rolled into one. It functions like a PC but is a convenient size to use while sitting watching tv. I gave it 4 stars because you are limited to windows apps in order to protect the device from viruses, which some people will consider a negative. However, most of the apps I used on my previous tablet are not necessary on this device as I can access websites directly, without the app.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted you're loving the two-in-one design of the Surface Go. It sounds like you're utilizing all the powerful versatility this small but might machine has to offer. We'd like to let you know that if you ever wish to download apps outside of the Microsoft Store, you may do so by switching out of Windows 10 in S mode. Just know when you make the switch to Windows 10 Home Edition, that you will not be able to switch back. To learn more, click here: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode.

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better product than the salesman claimed. Windows 10 S (store) should be S (sucks) but the tablet loaded Win 10 pro, Office Pro 2019, Firefox, Norton, malwarebytes, and took a 256 gb side-chip. Still had half the primary drive left after the adds.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly. Love it! I use it for college and it's been very good. Light weight,

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Great for work and class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a student, this tablet is great to bring to class and work, holds a charge nicely, and gets the job done. It runs a smaller form of Windows, so it runs very quickly, but this operating system ONLY lets you download apps from Microsoft. It's basically a tiny computer, so don't expect to be able to find your favorite gaming or navigation apps here.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Megan,

      Thanks for sharing your experience with the Surface Go with the community. We're delighted you're loving this quality portable design, perfect for taking between work and school! Although Surface Go comes in Windows 10 S mode, if you wish, you may switch to Windows 10 Home Edition for free. Just note that when you make the switch, you wont be able to go back to S mode. Check out how here: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode .

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Great for on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is lightweight, easy to use. Get for travel. Great gift for students.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    Love the Sulfface go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to used. Just the right size for me was easy to hook up my wireless printer

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Bought it for my wife, she loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, does everything u would ever need,great battery life, and it looks great

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard, Size

    Rated 4 out of 5 stars

    Easy to use, works fast, good speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the purchase! Good size for what I need! Easy to use touchscreen and keyboard

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Great for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for taking notes for classes and is very light

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight. Great screen. Fast enough for anything you want to do.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Love my Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great decision, it fits in most of my purses, it's light and has a usb port.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Computer for School

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great light weight and compact for ease of school. Easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Great computer for the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer, light weight, easy on the go, easy to use, great for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hybrid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this tablet\laptop is very good, it’s sleek, functions well, well handle most basic tasks as long as you don’t expect it to do high-end stuff. The bezels could’ve been a little smaller but that’s my only minor complaint. As far as I understand this tablet is not upgradable so keep that in mind

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate you sharing your honest feedback with the community. We're glad you're loving the sleek design, as well as great performance! We would like to add that yes, you are correct that none of our Surface devices are able to be upgraded manually. If you tamper with your device in any way, this will result in a voided warranty. However, if you're looking to expand your external memory, we have some great options for you to try out. Check out our helpful tips here: https://support.microsoft.com/en-us/help/4075130/surface-windows-81-surface-storage-options.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REALLY HANDY AND EASY TO USE. I LIKE THE SIZE AND PRESENTATION. COOL.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and excellent size. Easy to use and work with.

    I would recommend this to a friend