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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1516 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Surface Go's portability, size, and lightweight design as significant advantages, frequently praising its ease of transport and convenient dimensions. Many appreciate the detachable keyboard and the device's battery life, while some found the performance satisfactory. However, limited RAM and storage were recurring criticisms, with some users suggesting that the software could be improved for a smoother experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,516 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite computer/tablet I’ve had. Primarily use it as a computer with keyboard attached. Lightweight and perfect to take with me. Haven’t purchased the pen. The pen and keyboard are all sold separately which is the only thing I don’t like. This computer hasn’t slowed down at all and still boots up quickly

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface go. I use this laptop as my work computer, and it’s so convenient being able to slip it into my bag. It’s super lightweight and works like a computer. I don’t use tablet mode too often, so I can’t comment on that. Overall it’s great. It has a usb-c port, so you would need an extension cord. No complaints at all

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted to hear you're loving your Surface Go! We're also fans of how easy it is to travel and work from anywhere with Surface Go.Thanks for the great shout out and for sharing with the community!

      Cheers,

      Rebecca
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect laptop for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect birthday gift! We give this laptop for her 9 birthday to our daughter and she love it! She also love the color burgundy it was perfect. She is in 4th Grade and it is very helpful for doing her homework. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    Perfect for on the go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A full computer the size of a tablet, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this computer it is really fast and light really great

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Not bad but the 8 gb was a better buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 4gb version for about 2 weeks but I decided to upgrade to the 8 gb. When I had the 4GB version, I noticed that there was lag when I tried to run apps and research online. When the 8GB went on sale for black Friday, it was a no brainer to upgrade. The 4gb is ok for light work but in my experience the extra memory benefited me.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet for studying. Lightweight and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Pretty nice starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this strictly for school and surfing the web and for that it functions quite well. It has good power and speed. I removed windows S edition in favor of the full version. I've tinkered with it used it as a tablet it is sufficient in that space and with the optional keyboard it is a solid laptop although using it in your lap may get a bit dicey.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 4 out of 5 stars

    A very good product performs well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product performs well it is light and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great Computer for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Surface Go for my adventure though Paramedic school. I needed something lightweight to carry around on clinicals but I also needed enough memory for essays and homework. My only complaint is that I did not realize that the screen would be so small. I have to zoom in to read things which I later fixed by adjusting the font size.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for the great shout out! We're excited to hear you've been enjoying Surface Go for paramedic school. We're also fans of how this versatile lightweight powerful device keeps up with day-to-day tasks. We hope Surface Go continues to inspire you!

      Happy learning,

      Rebecca
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Excellent tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet is excellent; lightweight and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to use as a mobile external monitor for my Surface Pro. It's light, has a long battery life, and has it's own stand. Works GREAT for this. I'm also now finding that I'll grab this first for many things like using OneNote in a meeting or reading a technical book in the Kindle app. I'm very happy I made the investment.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the awesome shout-out! We're delighted you're loving the portable design, and powerful performance of the Surface Go. It's great to hear that this new device is empowering you to accomplish more with all its great features!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A little small, but

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a travel computer. I don't use computers very often, so I didn't need anything fancy. I love this thing. It is fast, and does everything I need it to without problem. I do recommend getting the official Microsoft keyboard, as I got an aftermarket one that I do not recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, small and quick. Perfect size to fit in a purse

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, easy to set up. Good resolution. Yes

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great for on the go college student

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was really great for when I was in class and when I need to type out notes instead of writing with the notebook for green cause of course but not only that it was also really great when it came to keeping myself organized and also making sure that I had everything I needed right within one computer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for the great shout out! We're delighted to hear you've been enjoying your Surface Go for school. We appreciate you taking the time to share your experience with the community, and we hope you continue to be impressed by your Surface Go!

      Cheers,

      Rebecca
      Surface Customer Care Microsoft

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My daughter loves

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my 11 yr old, she is very computer savvy and this laptop works very well for her. She uses it to email, pinterest, Netflix, YouTube and the art. She takes it everywhere with her, the size is perfect. We bought her the keyboard to go with it, she mainly uses as a laptop versus the tablet mode.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great screen quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive only had this 4 days , and I love it ! The picture quality is amazing. This is exactly what I needed, something small and compact ( i do a lot of traveling for work) and has window/office

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard, Portability

    Rated 4 out of 5 stars

    Compact

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small eady to carry. Keyboard is smooth and compact.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bravo to Microsoft for making a tablet that can be used on the go. i bought these for my technicians so that when they are out in the field they have the ease of connecting and doing their job effectively.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted to hear that the Surface Go is helping your technicians accomplish more! Thanks for telling us how these stellar portable devices have benefited your business. We love hearing success stories like this one!

      Cheers,

      Jessica
      Surface Customer Care Microsoft