Customer Ratings & Reviews
- Model:
- MHN-00001
- |
- SKU:
- 6261393
Customer reviews
Rating 4.5 out of 5 stars with 1516 reviews
(1,516 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Durability4.4
Rating 4.4 out of 5 stars
- Display4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the Surface Go's portability, size, and lightweight design as significant advantages, frequently praising its ease of transport and convenient dimensions. Many appreciate the detachable keyboard and the device's battery life, while some found the performance satisfactory. However, limited RAM and storage were recurring criticisms, with some users suggesting that the software could be improved for a smoother experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Keyboard
Rated 5 out of 5 stars
Perfect for my needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a digital notebook for my meetings. I'm a researcher with lots of projects and collaborations. Between OneNote, the Whiteboard app, the Yourphone app, SmartSheet, and my Office apps, I'm all set for everything on the go.
I would recommend this to a friend Rated 5 out of 5 stars
Great bang for the buck!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprising can run a lot of games and will be a monster for school work. For example I fired up Skyrim and it ran almost near perfect. Everything on these tablets is built well. Great price, and if you ever need more space just add a bigger micro ssd. I bought the 128 and 256 to swap in and out.
I would recommend this to a friend- Pros mentioned:Keyboard
Rated 5 out of 5 stars
The touchscreen is awesome!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The kickstand in the back of it helps tremendously. I’ve used tablets before and that is one feature that is very useful. I would definitely recommend getting the keyboard attachment, it makes it more useful and then You are not fumbling around trying to only use the touchscreen. Easy to use.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Perfect for my needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m glad I didn’t let the associate talk me out of this tablet. I use it for field demonstrations of my photography and general web surfing. I use a basic photo editor and save everything externally on microSD cards. But the ability to show clients photos on a bigger screen tops all the benefits!
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
I don't use it as much as my first Surface Pro 2
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.interestingly enough, the size is nice, pen great, but with the keyboard I was surprised it doubled in weight. it's not heavy but I want to carry it with me everywhere so it adds to an already heavy bag or back pack. if carried alone as some do with their ipad, I guess that would be fine.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Best Tablet I've Owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need something I can take with me where ever I go, but I have to be able to process a few windows apps. The Surface Go is fast and responsive. It has made a huge difference in my ability to meet customer expectations.
I would recommend this to a friend Rated 5 out of 5 stars
Perfect for my needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This surface go is perfect for my needs. As an recent and longtime apple junkie, I have to say I was a little skeptical as to whether I would really like this, but I needed something Microsoft friendly for school and Apple just isn't it and never will be for that. Perfect for my needs.
I would recommend this to a friendRated 4 out of 5 stars
Great speed, but battery life could be improved!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, it’s a very good product! Fast and responsive, and it charges very quickly. I only use it for drawing, and school work, so if you’re looking for a powerhouse, I suggest something with slightly better battery life. This will last some hours, but nothing outrageous. A solid device, though.
I would recommend this to a friendRated 5 out of 5 stars
Surface Go is a Go!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the surface go to help enhance my classroom instruction and it has been nothing short of perfect. I use it to run presentations which I can manipulate to help students connect to the information and engage them more in the lessons. It runs my office suite of products so it links perfectly with word, PowerPoint, and all other applications I need for each class. In addition, I use the Microsoft wireless adapter so I can move around the room and monitor student work and behavior, which makes my job a lot easier. All in all a great to for work and play. I purchased the type cover which is a helpful tool if you are like me and do not like typing on the screen.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad that the Surface Go has empowered you to accomplish more in the classroom! We're delighted that this great tool is helping your students to engage with the lessons, and keeps you in the flow with its unique mobility! Thanks for letting us know how you love to use the Surface Go!
Kindly,
Jessica
Surface Customer Care
- Pros mentioned:Keyboard
Rated 5 out of 5 stars
Great PC (tablet) Microsoft Surface Go
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the quality of my Microsoft Surface Go PC (tablet), along with the companion Microsoft (detachable) keyboard (cover). Also, very satisfied with the world-class customer service, at Best Buy, in Yakima, WA. I always make big-ticket purchases in-store.
I would recommend this to a friend - Pros mentioned:Keyboard
Rated 5 out of 5 stars
very slick
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are a non apple house. We use Samsung phones and Window pc. My wife had a Samsung tablet she liked very much. I got her this as a present and she loves it so much more than her old tablet. Paired with the keyboard it suites all her needs for a tablet and pc.
I would recommend this to a friend Rated 5 out of 5 stars
Incredible Microsoft product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I admit, I am the millennial that owns everything Apple. With that said, I work in the healthcare industry as a medical provider and I appreciate functionality. Microsoft has clearly always had a knack for thing outside of the digital arts. I needed a tablet with the ability of a laptop. The Surface Go gave me that. I admittingly love this tablet/laptop hybrid that is super functional and has given me the flexibility to use this as a casual tablet or a real laptop, when I’m typing up emails to my team. If you need something small with the functionality of both a tablet laptop, you would be doing yourself a disservice not to buy the Surface Pro.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Matt,
Thanks for sharing your excitement about the Surface Go! We're thrilled you're loving the versatile functionality, as well as lightweight design to help you stay in-the-flow wherever you may be. We hope you continue to enjoy all Surface Go has to offer!
Cheers,
Jessica
Surface Customer Care
Rated 5 out of 5 stars
Great tablet/computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I switched from a Chromebook. I needed a few windows apps that were not available elsewhere and I was tied if using two different computers for different tasks. This does everything I need it to do. Barrel you life is great too.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted to hear the Surface Go has been a fantastic fit for all your needs! This handy device is the perfect all-in-one device. The design of the Surface Go is more portable than ever, and able to perform with quality no matter what the task. Thanks for sharing your great experience with the community!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Size
Rated 4 out of 5 stars
Great Tab/laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband got me a new laptop for xmas and I was a bit skeptical about the surface go because I wouldnt be too familiar of it than I am with apple. But I ended up really liking it! Its small and compact. Only problems are its small so the prints are small and the battery dies a bit too quickly.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing how you like using your new Surface Go with the community. We're glad you love getting to know your device so far. If you're finding yourself short on battery life, check out our easy tips for optimizing your Surface battery here: https://support.microsoft.com/en-us/help/4023450/surface-surface-battery-and-power.
We hope you continue to discover all there is to love with Surface Go!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Portability
Rated 5 out of 5 stars
Great Tablet!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tablet because I wanted to use it with my PlayStation 4 to do the Remote play and it works perfectly. Everything runs smooth. There are no scratches or damages even though this was an open box purchase. I would definitely buy from Best Buy again.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Why??
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why would you buy this? The best thing you can buy is this! It’s not your 5 yr old kids media player you can do soo much I’d rather honestly buy another one so my brother can have one in his room . Ok to a great buy it’s a pc but mobile and unbelievably better than a tablet.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for your enthusiastic review! We're thrilled you're loving all this small but mighty machine has to offer. We're proud to offer our customers this ultra portable, versatile design so you can accomplish more. We hope you continue to enjoy your Surface experience!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Portability
Rated 4 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works perfect for when I want to work on something or need to pay a bill but I do not want to sit at the computer desk. Perfect to travel with and access our database of recipes wherever. Also got the pen and the keyboard as a bundle deal during black friday deals.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great for when I'm away from my desk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the original Surface six years ago. It was time to replace it and I purchased this one. It's well equipped with most of what I need. It's slightly smaller than the original but I don't spend a lot of time on it compared to my desktop.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect size and perfect amount of power for old school gaming / school work / job work. I can take this out and bam, I can work on music, send work emails, or whatever else. It's coming with me to Disneyland next time so I can help clients on the go. I love it!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for letting the community know about how you love to use your Surface Go! With Surface Go, transitioning between productivity and leisure is seamless. We hope you have a great time on your upcoming trip, sounds fun!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Portability
Rated 4 out of 5 stars
School necessity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Props for portability, fast startup, works very well with Microsoft office, and extramly light. Use it for my online and on campus classes, I've never had any issues with RAM. My only isseus are that no accessories were inuded and some sync issues when using the surface pen but nothing maijor.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for letting us know how your experience with the Surface Go has been so far. We're sorry to hear you're experiencing some difficulty with your Surface Pen. We have some helpful tips for how to troubleshoot and resolve any small issues with your Surface Pen here: https://support.microsoft.com/en-us/help/4023523.
If you should face any further questions or concerns, please feel free to reach out to our support team for assistance here: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Surface Customer Care












