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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1516 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Surface Go's portability, size, and lightweight design as significant advantages, frequently praising its ease of transport and convenient dimensions. Many appreciate the detachable keyboard and the device's battery life, while some found the performance satisfactory. However, limited RAM and storage were recurring criticisms, with some users suggesting that the software could be improved for a smoother experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,516 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    gift for teen

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my teenager and came in handy after the covid outbreak. She does all of her school assignments with it. I recommend getting the pen, it helps with note writing and other assignments.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for Business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the surface! Gives folks in our business the Microsoft compatibility with our computer system, but also the flexibility and convenience of a tablet. Very light and portable for anyone that does computing on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great for on the "G0"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this surface because my tablet decided to die on me. This is the lowest version, I wish I would have gotten the level up. It's very convenient to have a Windows based tablet on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Birthday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The recipient of Microsoft surface goes is very happy with this tablet. He said it was easy to get used to using, was very happy with the resolution, and feels it was an excellent gift. He said it’s both user friendly and handy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I bought this I read a lot of mixed reviews about the speed.some had said that it was slow but since turning it on I am very satisfied with the speed. I really only use it right now for my school work but it's perfect for that.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the great feedback. We're glad that you provided your honest thoughts with the community on your experience so far. We're delighted to hear you're loving your Surface Go to help you accomplish your school work. This ultra portable design is perfect for taking on-the-go to all your classes! If you're ever finding that you would like to optimize the speed of your Surface Go, check out these handy tips: https://support.microsoft.com/en-us/help/4023507/surface-what-to-do-if-surface-is-running-slower.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for school I needed a laptop that i can carry without being extra heavy and it's perfect and got a great deal aswell for being a student , I dont really use it for all the features in come besides microsoft and other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than what you paid

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far exceeds expectations for a entry level computer. Microsoft makes it so it’s optimized for windows. The least glitchy computer I’ve ever owned and I’m talking the long haul. Never a bed day or slow operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the go tablet and key board and its doing everything I ask it to do. I surf the web and pay bills. I multi task with up to 4 program's opened and it works fine. For just doing basic stuff you will enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Versatile-Multi Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a good drawing device for on the Go and this Microsoft Surface is that and much more.......It is a complete laptop computer as well.....Absolutely Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Microsoft Surface Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer/tablet is unbelievable piece of equipment for the price. Very simple to use I would recommend getting the higher memory.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Excellent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for me. I have a separate 1TB hard drive, so I do not require the large memory. Do not GAME, and run many things simultaneously.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to navigate and just what my small business needed. The sales people in the store were super helpful too. Highly recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the great feedback. We're thrilled the Surface Go has been helping your small business accomplish more! We hope you continue to enjoy this small but mighty machine.

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the constant upgrades in computer technologies. This device covers everything you need. Works similar to a high priced computer but it more app based. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome time clock!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use new software for payroll (80+ temps) so transition to electronic was needed, to say the least. I was worried about the comparability, but after seeing what it can do, I’m considering buying another for myself. Also have an iPad Pro & love that bad boy, but Windows features are great to have on hand. Also- kickstand is the greatest touch! I love it. I will say it feels a bit cheap, in comparison to an iPad... lightweight. Almost feels like a toy. Buttons are also really tiny at first, so you’ll definitely have to make text larger if you don’t plan to use the keyboard and mouse set up. Still recommend for light usage in comparison to a whole desktop, haven’t quite used it too heavily to know performance on that end.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Secondary device awesome for notes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally use the surface go as a secondary device to complement a traditional laptop. I purchased it with the surface pen and love to use it for notes (especially math and science)

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect portable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this gem on a whim and I absolutely love it! It's the perfect mix of a tablet and laptop and it's the most perfect size. Super attractive and super fun to use!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad you decided to give Surface Go a try! We're glad the versatility, and portability is suiting your lifestyle. Thanks for the great shout-out to the community!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a last-minute purchase before a month's worth of travel, I'm pleased with how the tablet is working so far. The only thing I wish it had is a USB connection into the plug; guess I have to pay extra for that.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Good tablet but not intuitive for a pc user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a long-time Windows user, I expected the GO to be very similar, but have found it is not. Good points: My husband immediately got it connected to our wifi and installed Office 365 with no problems. I do love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little guy has been very capable in its roll. My wife has been asked to not use her "work computer" for personal uses. She has now finished the transition to the surface go and she really likes the Surface Go.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface Go

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the internet. If your looking for a good work station on the go this is the one for you. You can't download to much because it will slow the Surface down but excel and outlook work good.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review! If you're experiencing some slower speeds with your Surface Go, we recommend checking out this guide on maximizing the speed of your Surface here: https://aka.ms/AA4rbqi.

      We hope that helps!

      Best,

      Heather
      Surface Customer Care Microsoft