Customer Ratings & Reviews
- Model:
- MHN-00001
- |
- SKU:
- 6261393
Customer reviews
Rating 4.5 out of 5 stars with 1516 reviews
(1,516 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Durability4.4
Rating 4.4 out of 5 stars
- Display4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the Surface Go's portability, size, and lightweight design as significant advantages, frequently praising its ease of transport and convenient dimensions. Many appreciate the detachable keyboard and the device's battery life, while some found the performance satisfactory. However, limited RAM and storage were recurring criticisms, with some users suggesting that the software could be improved for a smoother experience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great table for everyday computing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Surface Go is great for on the go, everyday computing. It starts up fast, has great battery life and can do most anything you need it to.
I would recommend this to a friend- Cons mentioned:Memory
Rated 4 out of 5 stars
Pretty good tablet/laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product overall. A little bit light on storage and memory, so it sometimes locks up during simple operations. No usb port - a definite weakness.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to reach out. We'd love to help you love your Surface Go even more. If you're finding yourself light on storage, try utilizing cloud storage with your Microsoft OneDrive account, or micro SDXC card slot. In addition, we would like to clarify to let you know that Surface Go does come fully equipped with a USB-C slot for your convenience.
If you should ever find your device running slower like you mentioned, we have some great optimization tips to help you make the most out of your device. Check them out here: https://support.microsoft.com/en-us/help/4023507/surface-what-to-do-if-surface-is-running-slower.
We hope this helps!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Weight
Rated 5 out of 5 stars
Great to take with you!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Surface Book 2 and this complements it when I need to be extra mobile. It’s so light to take in a bag or carry to meetings.
I would recommend this to a friend Rated 5 out of 5 stars
Wish i would have purchased sooner!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've joined the ranks of users who say "I didn't think i was going to like this" but I love it! This is one of the best purchases i made all year (2018). I'm just sorry i didn't get the upgrade with 4g capability... I'm very critical and i honestly have nothing but good things to say about this product. I especially love its magnetic personality lol. The power cord, pen, keyboard, mouse all snap into place automagically. Get it, you won't regret it. Best Buy's knowledgeable and helpful staff was a bonus, as always!
I would recommend this to a friend- Pros mentioned:Keyboard
Rated 5 out of 5 stars
It is compact which makes it easier for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is a learning curve but I am beginning now beginning get a handle on it! To be the best fit, you do need the keyboard!
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great product, easy to use and affordable. If you are looking for a great product that’s small and agile look no further
I would recommend this to a friend - Pros mentioned:Portability
Rated 4 out of 5 stars
My wife loves this!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for the wife on Mothers Day and she’s been using it for little task for her business. It seems to work great. Really good unit!
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Great for school or work
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop and easy to move around throughout your day with. Love this surface and will buy another one in future.
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it it’s work really good for my homework and work. I can take it anywhere light weight.
I would recommend this to a friend - Pros mentioned:Portability
Rated 4 out of 5 stars
Surface Go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good device. much better than carrying around a laptop or notebook. Using Onedrive negates having to have a large storage device.
I would recommend this to a friend Rated 5 out of 5 stars
Perfect for my needs!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Considered a budget laptop/tablet but it has preformed exactly how I’ve wanted it too!!
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
Great technology
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A gift and recipient is thrilled. Fairly easy to set up, nice features and on the go light and simple to slip in purse or bag.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Small and versatile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small and easy to carry. Handy little tablet that allows you do the basics easily. Email, Mirosoft Office Suite, access the Internet.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing how you like to use Surface Go. We're delighted that you're enjoying the portability of this small but mighty machine. We hope you continue to enjoy!
Cheers,
Jessica
Surface Customer Care
Rated 5 out of 5 stars
Small but compact
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought this I thought 10 inch screen and bifocals what am I thinking. I could nearly see the screen. I was then given a deadline by my job to complete a 16 page document in a week. I took my work home and I placed the tablet on my desk and boy I was able to complete my deadlines immediately. I was also able to see all the words and lines. I was also able to download the same software my company use. I love my tablet and I thought about upgrading. For the price I can't find a better tablet.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the awesome review! We're thrilled to hear that Surface Go made completing your work deadline a breeze! One of the goals our team had when building Surface Go was to create a device that could go anywhere you needed to, and still have the same productivity level as a desktop.
Glad to have you in the Surface family!
Cheers,
Heather
Surface Customer Care
Rated 4 out of 5 stars
Pretty good overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bit quirky keyboard but pretty good for price. Much better than my last laptop which cost twice as much! Didn't return, so that's a good sign.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad to hear you're loving the uniquely portable design of Surface Go. We're proud to offer our customers this cost effective device with impressive amounts of power for all your day-to-day tasks. We hope you continue to enjoy your Surface experience!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Size
Rated 5 out of 5 stars
Great for media consumption
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for media consumption, but probably not powerful enough to be a primary computer. Nice size and comfortable to hold and watch.
I would recommend this to a friend - Pros mentioned:Portability
Rated 4 out of 5 stars
Great for light use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for light use. Very useful and easy to carry around in backpack or even hold. Definitely recommend for a student or even a designer.
I would recommend this to a friend Rated 4 out of 5 stars
Great for school
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a couple online courses and its great for school. I can highlight all my lecture study's instead of writing down and there are other benefits from it. Only problem is that the internet connection with this device is 50/50, sometimes it takes time for web pages to upload or videos start playing but the picture isn't moving and you have to wait for to fully upload. Above all Its a big help if you go to school.
I would recommend this to a friend- Pros mentioned:Portability
Rated 4 out of 5 stars
Good value for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surface Go was a good buy. Performs as expected and it is easier to carry than a laptop. MS office already running and working great.
I would recommend this to a friend Rated 5 out of 5 stars
Love the portability!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Microsoft Surface Go is great for working in Microsoft Office and social media. Purchased hookup for external hard drive for storing files so the internal memory was not an issue. The reaction speed was perfectly fine when I had several apps open at the same time including Outlook, Word, Edge, and Excel. This tablet worked great for me and I am very impatient so there wasn’t any lag when working with it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted to have impressed you with the remarkable performance of the ultra-portable Surface Go. Thanks for sharing your excellent experience with the community. It sounds like you have found a great option to expand your external storage. Don't forget you can always use your free Microsoft OneDrive account to keep even more files in the cloud. Welcome to the Surface family, we're glad to have you!
Cheers,
Jessica
Surface Customer Care












