Customer Ratings & Reviews
- Model:
- MHN-00001
- SKU:
- 6261393
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Durability
Rating 4.4 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the Surface Go's portability, size, and lightweight design as significant advantages, frequently praising its ease of transport and convenient dimensions. Many appreciate the detachable keyboard and the device's battery life, while some found the performance satisfactory. However, limited RAM and storage were recurring criticisms, with some users suggesting that the software could be improved for a smoother experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Weight
Excelent I love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it is light and easy to carry everywhere super comfortable
I would recommend this to a friend - Pros mentioned:Portability
Portable PC
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this little portable PC. I also purchased the pen and keyboard...great little package.
I would recommend this to a friend - Pros mentioned:Size
Christmas gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my wife. She needed something bigger than the small Samsung tablet. She really likes it.
I would recommend this to a friend - Pros mentioned:Size
Just right size for traveling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen large enough to work on but small enough to travel with
I would recommend this to a friend - Pros mentioned:Keyboard
Not bad for an open Item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Minor scratches but works as advertised. The staff was very helpful with adjusting the price accordingly.
I would recommend this to a friend Almost, but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have wanted a surface for years now, but could never really afford one. Then came the surface GO. I still could not afford it, but I took a chance. To cut the story short, I was very disappointed. While a good enough device, I thought the battery life was pretty bad. The advertised 9hrs...was more like 5 or 4hrs and while to others, this may be okay. It was not with me. The Screen size was also not what I had waited all these years for...back to square one.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for letting us know about your recent Surface Go experience. We have some tips to help you optimize your settings so that you can make the most of your battery life. Check them out here: https://support.microsoft.com/en-us/help/4023450/surface-surface-battery-and-power. In regards to screen size, we created Surface Go to be our most portable device yet, so our customers can take big productivity on-the-go with ease. We're sorry to hear you're not loving this ultra-portable size. If you're looking for a larger screen size, we recommend checking out Surface Pro 6.
We hope this helps!
Kindly,
Jessica
Surface Customer Care
- Pros mentioned:Portability
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my husband he loves it and it’s used more than his laptop now.
I would recommend this to a friend - Pros mentioned:Size
Perfect for work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to organize and plan for work. It has worked perfectly and is small and convenient
I would recommend this to a friend - Pros mentioned:Speed
Small and speedy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a on the go laptop / tablet for Arduino programming.. I love the speed of this device
I would recommend this to a friend - Pros mentioned:Portability
Great tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my son. It's made a great tablet for him and made better with the pen and keyboard cover.
I would recommend this to a friend - Pros mentioned:Keyboard
Yes. Great item to have
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a purchase that I’m glad I made. Would highly recommend this item
I would recommend this to a friend - Pros mentioned:Portability
Love the size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for me to carry to my college classes
I would recommend this to a friend - Pros mentioned:Portability
Best on the go
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had for over a year and fits all my schoolwork needs
I would recommend this to a friend Good computer for my needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer does what I bought it for EXCEPT I hate the lack of apps! You cannot use any apps unless they are from their store and when I tried to find a bookkeeping program similar to what I had used before, you can forget it. Additionally, whatever app you choose may only work on certain things (ex. Your phone, tablet or laptop but not on each one). So this is my biggest complaint. I wish I had taken it back and gone with the Samsung Galaxy S4 instead.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your honest experience of Surface Go. We're sorry you're having trouble downloading certain apps. You may find that switching out of Windows 10 in S mode will help resolve this issue. We highly recommend checking out our tips for how to make the switch here: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode.
We hope this helps!
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Portability
Convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got this for office work on the road. It's small and convenient.
I would recommend this to a friend - Pros mentioned:Portability
Great product!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, great for students. Bought this for my 10 year old and it works great!
I would recommend this to a friend - Pros mentioned:Portability
Missed the mark with speed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as an everyday alternative to an actual laptop. It was perfect in every way except it kept freezing and could not handle certain video editing programs. A few quirks but would definitely recommend to anyone looking for something basic, actually got a friend to get it for her classes.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your honest experience with the community. We're glad you're loving the convenient design of Surface Go. If you find your device running slower, try these optimization tips: https://support.microsoft.com/en-us/help/4023507/surface-what-to-do-if-surface-is-running-slower. We hope this helps!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Portability
Nice addition for meetings
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tablet is great for being able to take notes during meetings and transfer if data to other PCs.
I would recommend this to a friend - Pros mentioned:Portability
Perfect for travel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a small portable for travel and this fills the need perfectly.
I would recommend this to a friend - Pros mentioned:Portability
Great Surface replacement!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced the Surfaced 2 with this since it crashed! Awesome Surface Go for travel and presentation.
I would recommend this to a friend