Customer Ratings & Reviews
- Model:
- MHN-00001
- |
- SKU:
- 6261393
Customer reviews
Rating 4.5 out of 5 stars with 1516 reviews
(1,516 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Durability4.4
Rating 4.4 out of 5 stars
- Display4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the Surface Go's portability, size, and lightweight design as significant advantages, frequently praising its ease of transport and convenient dimensions. Many appreciate the detachable keyboard and the device's battery life, while some found the performance satisfactory. However, limited RAM and storage were recurring criticisms, with some users suggesting that the software could be improved for a smoother experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Rated 5 out of 5 stars
Office Manager
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love love this product. So efficient and easy to use
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Great for myself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and lightweight. Love the storage
I would recommend this to a friend Rated 5 out of 5 stars
Better than iPad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall performance, the battery last a lot.
I would recommend this to a friend- Pros mentioned:Portability
Rated 3 out of 5 stars
Good for everyday purpose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The surface go is good for everyday simple tasks. It is by no means meant for performance or gaming. The processing speed is slow and I do find myself at time getting impatient with it. The portability and the accessories are a plus and make the slow process speed manageable.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
If you're experiencing slow performance with your Surface Go, we suggest reading the information at this link for helpful troubleshooting tips: https://support.microsoft.com/en-us/help/4023507
We hope that helps!
Sincerely,
Jo
Surface Customer Care
- Pros mentioned:Portability
Rated 4 out of 5 stars
good for work travel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for work travel. Lightweight and fast response.
I would recommend this to a friend Rated 5 out of 5 stars
Great for travel
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for travel. I use a Microsoft fold flat mouse and the on-screen keyboard. The touch is lively and accurate. I recommend opting out of the "Microsoft only" setup that it comes with in order to make it work with personally essential non Microsoft apps.
I would recommend this to a friendRated 4 out of 5 stars
Functional 2-in-1 laptop/tablet
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for our son for school. Initially, it was fine because he was performing routine tasks but ever since he's been using it for class zoom meetings, we've noticed how quickly it will drain the battery and overheat. The fan has been working ridiculously hard to cool it down.
I would recommend this to a friend- Pros mentioned:Portability
Rated 4 out of 5 stars
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent piece of hardware for when you're on the go
I would recommend this to a friend Rated 4 out of 5 stars
Surface Go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, but wish i would have gotten the 8GB 128G
I would recommend this to a friendRated 4 out of 5 stars
Surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, good battery, slow sometimes but works
I would recommend this to a friend- Pros mentioned:Portability
Rated 4 out of 5 stars
Good for work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been great when having to work on the go!
I would recommend this to a friend Rated 5 out of 5 stars
Great portability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was needing something to replacec my laptop for work while it was out for repair for 3 weeks and did not want to buy a new computer. This I can take and easily watch videos while I am at the gym OR work with if I need to . Tablets just didn't have the working power this has and the tablet convenience!!!
I would recommend this to a friend- Pros mentioned:Portability
Rated 4 out of 5 stars
Good portability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Portability and is great for drawing love it
I would recommend this to a friend Rated 4 out of 5 stars
Great for school
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need a computer for school and this was a great buy it ran all the programs i needed and more! It as a simple design too it so its easy to use. The only reason i didn't give it five star is because the screen is a little small; you don't nt need a keyboard or mouse but it does become tedious without one
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Andre,
Thanks for taking the time to share your Surface experience with the community! We're so glad to hear how Surface Go has been an incredible fit for school. Surface Go is designed specifically to be ultra portable so you can take high productivity with you wherever you go. While this is convenient, we know that sometimes you may need a larger screen for accomplishing tasks. Try using your mini display port with an adapter to cast your display to a larger screen. We hope this tip helps!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Portability
Rated 4 out of 5 stars
I love my surface go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the features and it's easy to carry around.
I would recommend this to a friend Rated 4 out of 5 stars
great for simple stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ive found if i open too many tabs (7+) it slows down but i dont have the upgraded one i bought it in march and have yet to use a keyboard and to get the keyboard to pop up i have to click multiple times so i suggest getting the attachable keyboard but overall its a great machine perfect for beginners
I would recommend this to a friendRated 4 out of 5 stars
Great little travel tablet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great little travel tablet, but you do get what you pay for. For anything more than basic processing you would need to go above the base model. You really do need to purchase a keyboard and a surface pen to use the device as intended, which does not make the price point as appealing.
I would recommend this to a friendRated 5 out of 5 stars
Great tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I finally love the Surface Go. I’ve been an iPad user for the past 8 years. Took getting used to the differences. At furst I thought I couldn’t read my Kindle ebooks. I use the Kindle Cloud site to see and read them all.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your Surface Go experience with the community! We're delighted you're loving the powerful performance of this extremely portable and versatile device. We know switching operating systems can be quite a task, which is why we have some great tips to help you navigate your Surface Go in combination with Windows. Check out our tips here: https://support.microsoft.com/en-us/help/4023435.
Welcome to the Surface family, we hope you continue to enjoy!
Cheers,
Jessica
Surface Customer Care
Rated 4 out of 5 stars
Not as good as hoped but we'll enough for basics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Package or description should be clear to note keyboard is not included. Limitations of 10 S quickly made me discard the 10 S version for normal Win 10 mode. Overall it will meet the primary goals of a portable computing. Nice picture quality and stereo speakers that are loud enough on their own.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your honest Surface experience with the community. We're delighted to hear you have optimized your device to suite your needs, as well as found some of your favorite features such as its premium sound quality. We hope you continue to enjoy all Surface Go has to offer!
Cheers,
Jessica
Surface Customer Care
Rated 4 out of 5 stars
Good device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the picture - tablet with keyboard and a touch pen.... except that the $150 keyboard is sold separately, and so is the $100 pen. Seriously. If you’re not proud to show what you’re actually selling, maybe think about what needs to be a part of the product.
I would recommend this to a friend












