Customer Ratings & Reviews
- Model:
- MHN-00001
- |
- SKU:
- 6261393
Customer reviews
Rating 4.5 out of 5 stars with 1516 reviews
(1,516 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Durability4.4
Rating 4.4 out of 5 stars
- Display4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the Surface Go's portability, size, and lightweight design as significant advantages, frequently praising its ease of transport and convenient dimensions. Many appreciate the detachable keyboard and the device's battery life, while some found the performance satisfactory. However, limited RAM and storage were recurring criticisms, with some users suggesting that the software could be improved for a smoother experience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Love the Surface Go!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect in-between when you don't want to lug a laptop around; doesn't outright replace a laptop given the screen being small (unless you hooked it up to a dock and used monitors), but extremely versatile and useful - particularly in an office environment.
I would recommend this to a friendRated 5 out of 5 stars
Small and smart.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it. It has a usb type c port, magnetic charger and micro sd card reader. You can use this product as a tablet. If you bought with a keyboard you can use this as a laptop. I really satisfied. And costumer service was really good. Thank you bestbuy.
I would recommend this to a friend- Pros mentioned:Size
Rated 2 out of 5 stars
Wouldn't recommend.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I personally didn't like it. Always needed the keyboard you couldn't use as a tablet. The tablet keyboard was slow like if it was a 1990 computer. The girl who recommended it obviously didn't own one because it was annoying to use. The size and keyboard was nice but it was not a good buy at $900 maybe 300-400. but not 9. I definitely felt ripped off. To top it off a case and screen protector didn't keep the screen from cracking. Super super sensitive. and EXPENSIVE TO REPLACE. I got the small version for work and it was useless too.
No, I would not recommend this to a friend Rated 5 out of 5 stars
The Surface series has been a gamechanger
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptops are obsolete with the creation of the Surface. We have 2 of these so far at our business for technicians to use and for customers to sign DocuSign release forms. They work perfectly.
I would recommend this to a friendRated 5 out of 5 stars
Great product, great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a Windows-based machine for my wife to use. As she frequently uses a iPad, this was a perfect fit as it mimics the iPad in feel, versus a bulky laptop. Love the Microsoft Surface line of products and will continue to purchase them when needed.
I would recommend this to a friendRated 5 out of 5 stars
Great for Artwork
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I decided on this instead of an I Pad Pro for my artwork and I'm glad I did. The functionality is just as good for less than half the price of comparable models.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for choosing to give the Surface Go a try! We're thrilled you're loving to get creative on your new device. We have many apps compatible with Windows Ink you might be interested to check out: https://www.microsoft.com/en-us/store/collections/windowsinkcollection/pc?rtc=2.
We love seeing our customers get creative! Next time you post your work on social media, be sure to use the tag #CreatedOnSurface so we can take a look.
We hope to hear from you soon!
Cheers,
Jessica
Surface Customer Care
Rated 4 out of 5 stars
Love this table
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totally in love with this table. It is so freeing being able to use the Microsoft platforms. With my stylus I am able to take notes easily and seamlessly transfer them to my computer. The only drawback is the amount of storage. I did buy an external sd card to increase memory.
I would recommend this to a friendRated 4 out of 5 stars
Great package, great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, bright screen. Nice tactile buttons, with front facing speakers. Occasionally gets slow because processor isn't the strongest. Handles tasks fine, streaming, editing documents, browsing the interest, don't expect this little Surface to do heavy lifting however.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your honest feedback with the community. We're glad you're loving the brilliant display, of our most portable design yet. If you're interested, we have some great tips to help you optimize your settings to help you get the best speed possible on your Surface Go. Check them out here: https://support.microsoft.com/en-us/help/4023507/surface-what-to-do-if-surface-is-running-slower.
Cheers,
Jessica
Surface Customer Care
Rated 5 out of 5 stars
Very cool pc
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was great! I returned one because of the processing. I needed more power but just for internet browsing and doing little tasks and watching videos, this might be one of the most convenient pc's. Beautiful display also.
I would recommend this to a friendRated 4 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its nice look and build in. I have not happy little because i need to get the keyboard separate and its cost lot.
I would recommend this to a friendRated 4 out of 5 stars
I like it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this since around December. I really like it. It's pretty quick and does the job. i just wished the battery lasted longer. I always keep it on the battery saver mode but it doesn't seem to help. But overall I would recommend.
I would recommend this to a friendRated 5 out of 5 stars
Great 2 in 1 under $500
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tablet itself is very nice. The magnetic charging system is very handy and inpossible to break. The microsoft pen is great for drawing. The keyboard case attatches securley and safley.
I would recommend this to a friendRated 4 out of 5 stars
It’s great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very nice great for taking notes and drawing diagrams however if you’re planning on using it as a fall computer for heavy gaming or need a lot of computing power I would recommend something else
I would recommend this to a friend- Pros mentioned:Size
Rated 3 out of 5 stars
Quality not as great as I was hoping
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little computer. I use it when I travel and want to take something small. The only problem is the quality. The glass has already broken and I have no idea why.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Its ok, but go for the Pro version.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a compact version of the Surface Pro and you can tell. I mean, its not bad, but the lack of hardware can really be noticed. If you want a device for simple internet browsing, this is for you.
I would recommend this to a friendRated 5 out of 5 stars
awesome functional tablet on the go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just getting used to having a tablet and am loving it thus far! it not only functions like a tablet for those lazy days in bed or on the couch, but having the functionality of a laptop on the go is imperative for my busy lifestyle.
I would recommend this to a friendRated 4 out of 5 stars
Overall great little PC
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had some doubts about this pc, but in all honesty its a great little device. Couple downsides, you cannot download any programs that aren't in the app store and the battery life is kind of short but overall great product for the price.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Mike,
Thanks for sharing your honest thoughts about Surface Go with the community. We're sorry to hear you've been having some difficulties with the performance of your Surface Go, and we'd like to try and help. If you'd like to use apps that aren't available to you through the Microsoft Store on your Surface Go you'll need to switch your Surface out of S mode, which you can learn how to do here: https://aka.ms/AA4rbqo.
We also have a great resource on maximizing the potential of your battery life with your Surface Go here: https://aka.ms/AA4r434.
We sincerely hope these resources help.
Best,
Heather
Surface Customer Care
Rated 5 out of 5 stars
Great 2 in 1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son was needing a simple computer for school. He requested a chrome book but for the money this surface does the all same things, but also has a windows operating system.
I would recommend this to a friend- Pros mentioned:Portability
Rated 3 out of 5 stars
Not bad..
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very decent device for the price. I really like writing on this device. The only criticism I have is that you can't install Google Chrome or anything else.
I would recommend this to a friend Rated 5 out of 5 stars
My son loves it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my son who just graduated from college. He loves using it with the stylus for taking notes and to do items. Added a USB C dock to connect full size monitor and key board when he is using the office products.
I would recommend this to a friend












