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Customer Ratings & Reviews

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$359.99
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Customer reviews

Rating 4.5 out of 5 stars with 1516 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Surface Go's portability, size, and lightweight design as significant advantages, frequently praising its ease of transport and convenient dimensions. Many appreciate the detachable keyboard and the device's battery life, while some found the performance satisfactory. However, limited RAM and storage were recurring criticisms, with some users suggesting that the software could be improved for a smoother experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,516 reviews
  • Rated 5 out of 5 stars

    Great for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Go was perfect for my youngest daughter. It's not too heavy, but has enough features to help her with what she needs for school (and games for me too!) Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product was open box used in satisfactory condition. Its a windows computer but still fairly quick if not limited and glitchy sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use! Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a birthday gift for my sister. She mainly uses it for school work and research. The quality is amazing. It has not given her any issues so far. She loves it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Maya,

      We're thrilled to hear your sister has been loving her new Surface Go! We sincerely hope she continues to enjoy her Surface for all her school work, and thanks again for leaving a review!

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!! I can run AutoCad, PROe and other creative softwares. It's great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Go is convenient. Just throw it in your bag and you are on your way. I’m satisfied with the purchase. Just bout this device to do basic things, such as check e-mail and surf the web.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Marco,

      We're delighted to hear you're impressed with your recent purchase of the Surface Go. This is certainly the perfect device to take with you on-the-go. Portable, convenient, and versatile with high powered performance makes this a rave-worthy machine! We hope you continue to love exploring your Surface Go.

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Surface Go with keyboard and Pen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy set up. Enjoying product to its fullest. Display is very nice for streaming. Netflix works extremely well. A little odd to get used to after moving from iPad but overall very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets My Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using my Surface Go for several weeks. It meets my needs and travels well! I'm not a gamer or other type of user that needs a lot of computing power. I like that it boots up fast!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for mentioning the Surface Go's ultra portable design, as well as its powerful performance. We're glad this has been a great fit for all your travel needs. We appreciate the great shout-out!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Wife's Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my wife's first Surface product and she loves it. She uses it primarily for business purposes and it is exactly what she needs it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful computer for work, school, and fun.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves this computer and uses it all the time. He does school work on it and also plays games for fun. He's very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my little brother after 8th grade graduation, has the Microsoft office and other outlets for his educations along with a cool App Store for his gaming wants and needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well made machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third tablet I have owned, all by different manufacturers. This is easily the highest quality tablet of the three. Well made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband got me this for Christmas and so far, I love it. I would've picked one a little cheaper,but I am glad he got the surface go!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tablet to carry for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Would be 5 stars if not for Microsofts security which makes thjngs like signing jnto public internet difficult. Need to reboot and update software to use any browser other than Edge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something a little more than a tablet but didn’t need a huge laptop. This is perfect does everything I need and it’s compact. Picture is crystal clear and sound is great also!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Pretty good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy backup laptop, but it does get a little laggy with Zoom. Still usable though Might recommend a larger size though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had this for a month, but we are happy with it so far. We had an Apple tablet that was a challenge to learn to use and gave us issues as it aged. We love this new device.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your Surface experience with the community. We're delighted you decided to give Surface Go a try! We know that there can be a learning curve with any operating system, so if you're interested, we have some great tips to help you get to know your Surface Go even better! Check out our tips here: https://support.microsoft.com/en-us/help/4023435.

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase my grandmother the surface go after I received the surface i7 for Christmas. She loves it I don’t see much of a difference compared to the i7 besides size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its compact and contains the features she needs to do her computing activities. She needed to work with Word, publisher, and Excel so the office suite works the way she is used to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft surface mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but too pricey. Surely they can make a cheaper mouse that works just as well. Would recommend looking for something cheaper

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Really Like This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is very good. The build quality is 1st class and it can be used as a tablet or a laptop(if you get the optional key pad).

    I would recommend this to a friend