Customer Ratings & Reviews
- Model:
- MHN-00001
- SKU:
- 6261393
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Durability
Rating 4.4 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the Surface Go's portability, size, and lightweight design as significant advantages, frequently praising its ease of transport and convenient dimensions. Many appreciate the detachable keyboard and the device's battery life, while some found the performance satisfactory. However, limited RAM and storage were recurring criticisms, with some users suggesting that the software could be improved for a smoother experience.
This summary was generated by AI based on customer reviews.
perfect tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Microsoft "to go" tablet as it is small, has a keyboard, works with a mouse and has all the Office features I have on my personal PC
I would recommend this to a friendSurface go
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mini computer that's a tablet so who doesn't love that. I hate that the charger is expensive and to get the pen its separate and 100$. Good though.
I would recommend this to a friendIt needs Google!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this but hate that I cannot download Google! I work off Google so this was a bummer for me. Otherwise, it would be a perfect device doe the price!
I would recommend this to a friendEntry level model is good...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The entry level works fine as long as you are not using it as your primary machine. Great for reading, light web surfing, and watching video.
I would recommend this to a friendAwesome value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife when I got the surface book 2. I hated and returned my surface book but really like this, especially for the price
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Randy,
Thanks for taking the time to leave a review! We're sorry to hear you ended up returning your Surface Book 2, but we're glad to hear you've been impressed with quality and price of Surface Go. Our team is always available to help should you need it, and can be reached here: https://aka.ms/AA4rbq6.
Best,
Heather
Surface Customer Care
- Cons mentioned:Memory
Good Product needs more memory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the Surface a lot. Just found I needed more memory. Returned this one got the next one up and very happy with it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your experience with Surface Go. We're glad you were able to find a device with the optimal specifications for your needs. If you should find yourself needing more storage, check out these great external options we have for Surface devices: https://support.microsoft.com/en-us/help/4075130/surface-windows-81-surface-storage-options.
Kind regards,
Jessica
Surface Customer Care
Happy with the laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like Microsoft 10, but I'm learning to adjust. Sound and pictures are clear and precise. I love the size and the keyboard-cover. It was a good purchase.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for giving the Surface Go a try! We're delighted to hear you're loving the ultra portable design, as well as the brilliant display it offers. We know switching operating systems can be quite a task, and we would like to let you know we're here to help! We have some great tips that we think you'll like to check out to help you get to know your Surface Go, and Windows 10 a bit better. Check them out here: https://support.microsoft.com/en-us/help/4023435.
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Weight
Lightweight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a lightweight tablet that serves as a laptop but i think it’s overpriced
I would recommend this to a friend Perfect gift for a kid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughter's birthday, it was perfect, she enjoys coloring that's makes it special.
I would recommend this to a friendWasn’t the Product I was looking for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is more of a tablet that functions as a laptop. I was looking for the opposite. So I can’t slam the product since I didn’t do my due diligence.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Sean,
Thanks for choosing to give Surface Go a try. We'd love to help you find a set-up that works for you. We highly recommend checking out the Surface Go Type Cover to use in combination with your device. Find it at Best Buy here: https://www.bestbuy.com/site/microsoft-surface-go-type-cover-black/6261228.p?skuId=6261228.
If you have any questions, our support team will be happy to help you find a set-up that works best for your style. Feel free to reach out here: https://support.microsoft.com/en-us/contactus/.
Kindly,
Jessica
Surface Customer Care
Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love this product.Its perfect for homework and any research we need to complete!!!! Perfect!!!!
I would recommend this to a friendGreat tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the surface go because I need windows for work and I have all apple but love the way it works and you can get the Adapter to plug in UBS
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I would change is having the keyboard come with the purchase buy the keyboard separately adds an extra $150 to your cost
I would recommend this to a friendMicrosoft surface go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift. The receiver screamed with joy when the gift was giving. Perfect migration of past Microsoft office and outlook documents.
I would recommend this to a friendBought 2!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son at college now has one and I have one - would be great for team work in an office. Price is too high when you add a pen and keyboard.
I would recommend this to a friendDid not work like I had hoped
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a specific function at my job. It did not work the way I wanted or needed it to so I will be returning it. Not a bad machine just didn't work for the purpose I needed. Also I don't like that you really can't do anything functional outside of Microsoft. I do get that it's a Microsoft product but I want it to be easier or more user-friendly and if you don't know what you're really doing this would be hard.
No, I would not recommend this to a friendBeautiful
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful concept a little hard to use? I bought for art design and I’m not computer friendly but this is difficult to use
I would recommend this to a friendVery veratile
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Daughter was very pleased with the ultra portability plus functionality of this device.
I would recommend this to a friendMICROSOFT Go Laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson really enjoys his Microsoft Go. It conviently goes everywhere he goes. They are I seperable.
I would recommend this to a friendGreat Microsoft surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. It arrived with an open box even though the tape said to contact seller if the box wasn’t sealed.. I didn’t bother it seems to be fine
I would recommend this to a friend