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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1516 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Surface Go's portability, size, and lightweight design as significant advantages, frequently praising its ease of transport and convenient dimensions. Many appreciate the detachable keyboard and the device's battery life, while some found the performance satisfactory. However, limited RAM and storage were recurring criticisms, with some users suggesting that the software could be improved for a smoother experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,516 reviews
  • Rated 5 out of 5 stars

    Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for nephew for his school needs. As of now he is still using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet for general use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good tablet for general use like surfing and email. Hard to print from or type documents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my son test drive this product in the store. He said that he liked it. I can wait til he opens it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to use for work, not as bulky as some laptops but powerful enough to handle the workload

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tablet for personal use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved the Christmas gift. I'll have to buy a case, because she's afraid to break it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product!! Love the flexibility of the tablet connected with the keyboard!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything I expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK for what it was intended. In use by a 90 year old and he is getting the hang of it little by little.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing product. Store associate was helpful. Good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an Awesome device, I use it every day. Just started my home business with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good product, easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this product a big 10. Microsoft is user friendly and able to take it anywhere I need too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was awesome except for one HUGE flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this computer was amazing and it was almost perfect for me. Until I realized that it didn’t even have some of the most basic apps. By basic I mean the didn’t have the kindle app. That’s a huge one and then they started making their own versions of the big name apps that didn’t work right

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for drawing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to those who draw would enjoy this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for always being on the go and going to job sites, great use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on the go tablet. I love the “facial recognition” security feature. I do think the Battery life is too short.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Daniel,

      We're so glad you're loving your Surface Go! Thanks for calling out one of your favorite features. With Windows Hello, signing in is easier and more secure than ever using facial recognition. We're so glad you're utilizing this!

      If you like, we have some handy tips for making the most out of your Surface Go's battery life. Check out our battery optimization link here: https://support.microsoft.com/en-us/help/4023450/surface-surface-battery-and-power .

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love this Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It's small yet so functional. I take it everywhere with me and it's easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awesome 2-in-1 tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Pen is a nice accessory works well for taking notes and studying. Great tablet for students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is one of my best investments. use it for my academic work, easy to use and handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this computer easy to understand how to use. I recommend this computer to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to exchange this one for another. I bought it as a gift, but too small of a screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great simple computer for average user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a tablet for my drone and it didn't work for that. But I do love it. Screen could be brighter

    I would recommend this to a friend